Great experience from start to finish and the portal makes it so easy to compare different options and make the right choice
Company replied
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See what reviewers are saying
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
This will be the second time we have used Intelligent Car leasing to lease a vehicle. Good value for money, straight forward processes and supportive administrator who was only too pleased to answe... See more
Company replied
Company details
- #21 of 36 best companies in Leasing service
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
979 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was informed that the vehicle is in…
I was informed that the vehicle is in stock and will be delivered in December well before Christmas.
However a different officer send me email, advising that the delivery date will be established in mid January 2025.
Delivery may be sometime in March 2025?
I found actions of sales person really impressive, but it was not realistic.
6 November 2024
Poor customer support when needed.
25 June 2024
Easy to deal with and quick service
21 November 2024
Reply from Fleet Alliance
Hi Kieran,
Thanks for your feedback, we really appreciate it.
Enjoy your new car when it arrives, please don't hesitate to get in touch if you require any further assistance.
Intelligent Car Leasing
Thanks Sam for making it very easy and…
Thanks Sam for making it very easy and all your help 👍
21 November 2024
Reply from Fleet Alliance
Hi Paul,
Thanks for choosing Intelligent Car Leasing for you new car lease.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
The way I was kept informed through the…
The way I was kept informed through the whole process and Douglas Bell was very helpful answering my questions and queries
12 November 2024
Reply from Fleet Alliance
Hi Mags,
We are glad to hear that you had a positive experience with our leasing expert, Douglas.
Thanks
Intelligent Car Leasing
Reply from Fleet Alliance
Hi John,
Thank you for taking the time to provide us with positive feedback about our leasing expert Anthony.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Reply from Fleet Alliance
Hi Chris,
We are pleased to hear of your positive experience with Fraser.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
A very professional approach by patrick…
A very professional approach by patrick the broker i dealt with, also very polite and friendly.
Thank you
7 November 2024
Reply from Fleet Alliance
Hi Steve,
Thank you for your positive feedback about your leasing journey with us.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
Leasing could never be made easier.this…
Leasing could never be made easier.this team are a dream to work with.brilliant service.
30 October 2024
Reply from Fleet Alliance
Hi,
Thank you for your positive feedback about your leasing journey with us.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
Patrick my attendant was amazing
Patrick my attendant was amazing, I explained everything and he was understanding and forthcoming, he helped me a lot as I was so worried , he really was helpful and made it easy for me I’m so greatful
5 November 2024
Reply from Fleet Alliance
Hi Kate,
Thank you for your feedback. We are very pleased to hear that Patrick was able to put your mind at ease when it came to your car leasing journey.
Patrick will be on hand should you need any further assistance.
Intelligent Car Leasing
On my second lease now with ICL
On my second lease now with ICL, I’ve dealt with John all through my time with them, you tell him what you want and he’ll sort it, I really admire his honesty and he’ll always advise to suit you and your situation. If you are considering leasing then I’d definitely recommend ICL and John in particular,
28 October 2024
Reply from Fleet Alliance
Hi Norman,
Thank you for providing positive feedback about your time with Intelligent Car Leasing and our leasing expert John.
Our team will always aim to provide honest, clear and concise information.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Second car with Intelligent Car Leasing
Scott Russell was very helpful and efficient and we chatted through the various options in my budget range. In the end I went for another Skoda Karoq which is in stock and arriving soon. This is my second car with Intelligent Car Leasing, I also found them very helpful through the last process.
28 October 2024
Reply from Fleet Alliance
Hi Nicola,
Great choice of car with the Skoda Karoq. We are pleased to hear that this is your second lease with us and appreciate your continued support. Our leasing expert Scott will be on hand should you need any further assistance.
Intelligent Car Leasing
Sara Marshall - Assister Extraordinaire
Sara Marshall was helpful every step of the way despite a serious setback for our fleet delivery - her updates provided a source of assurance and her telephone manner was nothing short of splendid.
Very many thanks for helping be a calm in the storm!
28 October 2024
Unprompted review
Reply from Fleet Alliance
Thank you for your 5-star review, Abi. We're delighted to hear Sara has been extremely helpful with your fleet delivery ❤️
Excellent website with great deals…
Excellent website with great deals followed by very prompt reply’s to enquiries. Scott was very helpful and made the sales process very simple and relaxed. Excellent !
24 October 2024
Reply from Fleet Alliance
Hi Michael,
Thank you for your feedback. We aim to provide efficient and friendly customer service.
Please don't hesitate to get in touch with Scott if you need any further assistance.
Intelligent Car Leasing
Excellent service
Sam Yarwood has been really approachable, professional and efficient dealing with our request and queries . I found the quote very competitive compared to other companies
21 October 2024
Reply from Fleet Alliance
Hi Gema,
Thank you for taking the time to let us know about your positive experience with our leasing expert, Sam.
If we can assist you at all in the future please don't hesitate to get in touch.
Intelligent Car Leasing
Jaspreet has been excellent throughout…
Jaspreet has been excellent throughout transaction and called when he said he would
24 October 2024
Reply from Fleet Alliance
Hi Richard,
We are so pleased to hear of your positive experience with our leasing expert Jas.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
Quick response
Quick response, all questions answered and application completed rapidly.
Would highly recommend.
22 October 2024
Reply from Fleet Alliance
Hi Alan,
Our team aim to provide clear and concise advise advise in a timely manor. Thank you for choosing us to start your car leasing journey.
Intelligent Car Leasing
Patrick has always been fantastic, explaining everything clearly
I’ve been using Intelligent Car Leasing for a while and just ordered my third car through them. Patrick has always been fantastic, explaining everything clearly and helping me find the perfect vehicle every time. Highly recommend!
18 October 2024
Reply from Fleet Alliance
Hi Lucy,
We are so pleased to hear that you have now been with us for 3 years. The team at Intelligent Car Leasing appreciate your support.
Please let us know if we can be of any further assistance to you.
Intelligent Car Leasing
Great service, recommended.
Scott Russell looked after us very well indeed. Very happy with the deal presented to us, and the admin / processing of the order has been very smooth.
18 October 2024
Reply from Fleet Alliance
Hi Ian,
Thank you so much for taking the time to provide us with excellent feedback. Enjoy your brand new car when it arrives and please don's hesitate to get in touch if you need further assistance.
Intelligent Car Leasing!
Reply from Fleet Alliance
Hi Scott,
Thanks for taking the time to provide us with positive feedback.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
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