Fleggaard Reviews 2,621

TrustScore 4.5 out of 5

4.6

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Company details

  1. Supermarket
  2. Sweet shop
  3. Off Licence
  4. Party shop
  5. Wine shop

Written by the company

Fleggaard Detail Vi er et team på over 900 medarbejdere, som sikrer at de 9 Fleggaard butikker, som ligger i grænseområdet drives professionelt. Vi er drevet af stærke værdier og står sammen for at yde god kundeservice til vores mange glade kunder hver dag. Fleggaards sans for købmandsskab går langt tilbage i historien. Peter J. Fleggaard startede den første Fleggaard butik i Padborg i Sønderjylland. Siden har familien Fleggaard i generationer drevet detailhandel i området – fra 1989 syd for den dansk/tyske grænse.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

You always get good service at…

You always get good service at Fleggard, when I came home from a trip I discovered that on package was missing I wrote to Fleggard and the day after the refunded the money for the package.
Very good service

10 May 2021
Unprompted review
Fleggaard logo

Reply from Fleggaard

Dear Lars,

Thank you for the rating.

Best Regards,
Fleggaard

Rated 5 out of 5 stars

Hej good organised nice People always…

Hej good organised nice People always happy to go there ;)

3 February 2021
Unprompted review
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Reply from Fleggaard

Hej

Mange tak for din anmeldelse og feedback, som vil blive taget med videre internt.

Venlig hilsen
Fleggaard

Rated 2 out of 5 stars

Don´t preorder if you care about the best before date!

Cant not recommend them, especially when pre-ordering.

You will get almost outdated beer if you don't specific tell them each item what date you want. (Preorder)

I got 9 flak / ks 24x33cl of beer that had only 44days left on it.
Mailed them about it but they will not give any refund or discount on it. Really bad!
The answer was it has to be less than 30days before they discount...

216x33cl beer in 44 days = 5 beers a day good luck.

One flak / ks of 24x33cl was also missing...
That one they at least offered the money back for.

Then in the store there was one price on the shelf and another price at the cashier.
That one they corrected after I told them and took a photograph of the product on the shelf with the price.

Got good response when preordering.
But I had not expected that I had to tell them that I want decent dates on every specific product.
It was more products that had bad best before date, less than 90days.

Normally you get somewhere between 150-360 days when buying before its out dated.

So dont preorder!
Check all dates on products before leaving!

25 August 2020
Unprompted review
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Reply from Fleggaard

Dear Daniel,

We are sorry to hear about our experience. You are not supposed to only have 44 days left on your beer purchase, so that we apologize for.
We would really like for you to give us your mailadress, so we can investigate this case further.

Best Regards
Fleggaard

Rated 5 out of 5 stars

Super

Alt i alt, en fin forretning at handle i, er glad for, man kan betale, ved udlevering, når man, har bestilt online 👍😀

10 August 2020
Unprompted review
Fleggaard logo

Reply from Fleggaard

Hej Kirsten

Tak for din anmeldelse, det er vi glade for at høre :-)

Venlig hilsen
Fleggaard

Rated 3 out of 5 stars

Problems with website, but delivery OK

Webbsite not working well, errors, lost shoppinglist several times. Poor info about prices (when offer ending...), prices Changes constantly. But when got the order finally sent, it worked well, no problem with delivery.

12 December 2016
Unprompted review
Fleggaard logo

Reply from Fleggaard

Hi Erik

Thank you very much for the review. I'm sorry to hear that you were dissappointed with our website - there might have been a break down at the certain moment.
Regarding the prices: they change every week due to rate fluctuations.
I'm glad to hear that you received your order :-)

Thank you for shopping here.

Kind regards
Melanie

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