First time i tried to order the lady at the shop said they didn't deliver to my area, the owner then informed me this was a mistake and that they do. Second try i was told delivery was £15 (more expen... See more
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The website claims to respond within 2 days. Having sent 3 emails and with nil response, I have come to the conclusion that the email contact does not actually exist. A shame because I tried to place... See more
Took over 2 weeks to arrive as the website is not up to date and they did not have what I ordered in stock. Lady on the phone was a quite stand-off-ish and behaved like I should have known it wasn’t i... See more
It’s not always about what you buy, but how an issue is handled. Bought a Christmas present which was unfortunately defective. One email was followed by a quick response offering a replacement, credit... See more
Company details
- Gift shop
- also in
- Party shop
Information provided by various external sources
Soft Toys|Flowers|Chocolates|Scented Candles|Photo Frames|Pachamama Clothing|Onya|Phototwrap + Gifts for UK and International Delivery - FREE Delivery Available
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Excellent service!
First time using them to purchase two Jellycat collectibles and really impressed: great service, great value compared to other retailers, well packaged and quick delivery.
Thank you 😊
lovely company, thoughtful packaging
lovely company, thoughtful packaging and amazing range of gifts and treats. thank you!
Great products and quick delivery
I’ve made two orders recently, and both times I’ve had great products and service. Quick delivery. Would highly recommend them.
Lovely people to talk to
What lovely people to deal with.My flock of sheep leg warmers arrived with in a few days.It is also nice to actually speak to a human Thank you.
Hi all just a quick line
Hi all just a quick line
Fleurtations as a company are amazing we were and have been looking for a Jellycat item for some time now we touched base with Kirsten in the customer service team and the challenge was set within 2 hours the item was found and for this our amazing granddaughter was most grateful so thank you Kirsten and Fleurtations 5 star all day every day
What a super and special company - Jelly Cat Bunny…
My mum wanted to send a Jelly Cat Bunny to her granddaughter..ordering was easy..delivery was so fast, price was brilliant and the bunny arrived with a gorgeous personal message from my mum. 5 Stars all round, what a super company!
Hassle free shopping
Really competitive price on Jellycat products. They arrived quickly and in perfect condition due to being packaged well. I was initially unsure about the website as it isn’t as slick as others but wouldn’t hesitate to purchase from here again. Thank you for making purchasing quick, easy and hassle free.
Great !
Ordered from website, arrived within a few days, well packaged and at a great price !
Thank you
Great
I've used Fleurtations several times now. They're so easy to contact via Facebook or email with any queries and dispatch/delivery is always timely. Really impressed. Don't be put off by the website. I was initially but these guys are great.
I was a bit unsure by the website as…
I was a bit unsure by the website as it's basic- looks a little unsafe or fake- so I checked on Trustpilot to make sure they were official and the reviews were mixed but yes, it was official. I made my purchase and it arrived just a couple of days later. Great price and super fast. I was very pleased and would definitely shop with them again!
Very Happy…
I was a bit hesitant ordering initially as I was unfamiliar with this company but the Jellycat toys were temptingly cheap. I figured that using PayPal would cover me if there were any issues, but in the event there was nothing to worry about. The toys were delivered swiftly and I am very happy with them. Excellent service.
Amazing customer service and great…
Amazing customer service and great prices. Both making me spend far too much!! 😆
Ordered 3 heart funeral tributes for my…
Ordered 3 heart funeral tributes for my step mum's funeral on 18th July.
They looked absolutely wonderful. Would highly recommend any one to order from this company. Staff are so friendly and helpful. Thank you so much x
Rude staff and owner
First time i tried to order the lady at the shop said they didn't deliver to my area, the owner then informed me this was a mistake and that they do. Second try i was told delivery was £15 (more expensive than a taxi) i simply stated that i would go elsewhere, i was rudely told, 'yes i suggest you do that'. I complained to the owner who accused me of using foul language to her staff and that she couldn't find a free delivery driver or a car that runs on air. Ridiculously rude pair.
Mint . Well happy !
Called into Fleurtations to order some funeral flowers.The staff were amazing, nothing was a problem.
My grandad was always shopping and would never be without his Tesco club card . So I asked if they could make one. The staff didn’t even flinch and said ,not a problem. The flowers were amazing, looked fantastic! Thank you so much, it made a lot of people smile on a sad day .
Really quick service
First time ordering from Fleurtations and I am incredibly impressed with the service provided. I was a little sceptical at first ordering from somewhere I didn’t know but the price of the jelly cat my daughter wanted was so much cheaper than anywhere else, so I decided to give them ago plus they had free delivery for items over £20.00. I placed my order 2 days ago and today my order has arrived. The jelly cat is perfect, exactly as described so my daughter will love it. I would defiantly purchase from Fleurtations again.
Fleurtations are an amazing company
Fleurtations are an amazing company. Quick, reliable delivery! As well as the most amazing customer service! I wouldn’t buy my Jellycats from anyone else! Also not to mention their prices are the best around!
E mail contact
The website claims to respond within 2 days. Having sent 3 emails and with nil response, I have come to the conclusion that the email contact does not actually exist. A shame because I tried to place an order owing to their reviews.
No issues
Ordered a few times now, Jellycat toys which are competitively priced. The parcel has been packaged fine and arrived as expected.
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