Flexi Labels Reviews 

1,658
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I do not spend a lot with Flexi Labels but my orders are always well packed and sent out quickly . I am a repeat customer and the fact that the Company sells to individuals and not just Businesse... See more

Company replied

Rated 5 out of 5 stars

Absolutely no complaints. Not a large order but delivered quickly, reasonably priced and the quality is spot on.

Company replied

Rated 5 out of 5 stars

An amazing range of labels and now our one stop place to buy from. The types available are impressive. Whether plain stock, coated, inkjet, laser, etc, the range of finishes, including different adhe... See more

Rated 5 out of 5 stars

So this wasn't the biggest order on their books by any means. However, it was dealt with as though it was their most important transaction and was expedited with alacrity. It arrived with me well pa... See more

Company details

  1. Custom label printer
  2. Prints and signs store

Written by the company

Being the first choice for short run full colour printed labels, we’ve been supplying to all type of high street retail shops, offices, small businesses and corporate companies. We provide a personal design service, competitive prices and fast turnaround across the UK and Europe. We have a vast range of products to suit all type of food packaging, logistical, pharmaceutical and promotional products. Why not get in touch if you have an enquiry and our friendly customer service team will be happy to help you. Thank you from Flexi Team.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(1,658)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

29 January 2024
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We appreciate your kind words and we always look to provide the best service to our customers. Kind regards Flexi Team.

Rated 5 out of 5 stars

Ordering on the website is so easy

Ordering on the website is so easy, now I have established repeat orders, things are only a click away.
Fast delivery and competitive pricing compared to Xero

14 December 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are so pleased you find our service easy to use. At Flexi Labels we aim to provide high quality and fairly priced products to all our customers. We hope to work with you again on future orders! Kind regards Flexi Team.

Rated 5 out of 5 stars

Fast delivery of excellent quality…

Fast delivery of excellent quality labels

21 December 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased you are happy with the quality of the labels and how fast the delivery is. Kind regards Flexi Team.

Rated 5 out of 5 stars

I've been a customer for about 10 years…

I've been a customer for about 10 years now. Labels are always delivered quickly.
Used to order a few sheets now I order 100's of sheets at a time.

22 December 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. we are happy to here you are pleased with the service, here is to another 10 and more years. Kind regards Flexi Team.

Rated 5 out of 5 stars

Always a really quick turnaround and…

Always a really quick turnaround and product with me within a couple of days

1 November 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased to hear you were happy with the speedy service and product provided. We hope to work with you again soon. Kind regards Flexi Team.

Rated 3 out of 5 stars

Used these guys for a long time but…

Used these guys for a long time but recently the service has become painfully slow and is stifled by an overprotective process paying upfront for products prior to design.
Customer service needs to be better

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Very easy process

I had to locate the label I needed and it was very easy to find. Ordering was just as easy on line and they turned up the very next day! Safely boxed and secure. I've had the labels before and they're perfect. Thank you.

11 October 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are very happy that you were pleased with the service and speedy delivery. Kind regards Flexi Team.

Rated 5 out of 5 stars

Regular customer

Regular customer for business. Easy to order, packaged well and sent promptly. Would definitely recommend.

13 October 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are very pleased that you regularly use our services and recommend Flexi Labels to other customers. We look forward to working together again. Kind regards Flexi Team.

Rated 5 out of 5 stars

Great labels and the team are so quick…

Great labels and the team are so quick to respond to any questions. I would definitely recommend

10 October 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are happy to hear you were pleased with our service. Kind regards Flexi Team.

Rated 5 out of 5 stars

Excellent product

Excellent product, perfect service,(human beings answer the phones).
I would not think of anyone else for our labels, and I have tried a few in the last 30 years.
Cliff Townsend
Warrington Transmission Centre Ltd

4 October 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are happy to hear you are pleased with our customer service and products. We look forward to working with you again soon. Kind regards Flexi Team.

Rated 5 out of 5 stars
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased you are happy with the products available at Flexi Labels and we always aim to deliver this level of service. Kind regards Flexi Team.

Rated 5 out of 5 stars

Great Labels

Great Labels, my go to place for all things sticky. Just a slight niggle, but I would love to see a way to combine orders if they are placed within a certain period. e.g. I ordered labels and got free postage, then later that day, I found I needed more of a different type for my business. There was no way to combine the two orders and I therefore got charged postage on the 2nd lot, despite my total spend being just over £100. It would be helpful if there was a way to combine them to avoid this. It won't stop me ordering in the future, just a slight frustration of mine

11 October 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. Thank you for the feedback. If you are able to let us know that you have more than one order placed within a couple of days of each other then we will try our best to ship these orders together in the future. I appreciate your frustration but also the honesty of your feedback as we want to work with you to provide the best experience for you. Kind regards Flexi Team.

Rated 5 out of 5 stars

Colour change. Understood what I wanted and had…

Understood what I wanted and had flexible offerings. Double checked a colour I ordered & suggested reassessing, which I did & subsequently changed the colour I ordered…for the better!

16 August 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased to hear you had such a positive experience with our team. Kind regards Flexi Team.

Rated 5 out of 5 stars

Great labels

Great labels, fantastic customer service.

15 August 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased you had a positive experience with us. Kind regards Flexi Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Despatched quickly, and great product,justwhat I was looking for.

8 August 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are very happy you were pleased with the speedy delivery and product we provided. Kind regards Flexi Team.

Rated 5 out of 5 stars

Great service 👏

29 July 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are pleased to hear you were happy with the standard of service provided. Kind regards Flexi Team.

Rated 5 out of 5 stars

Many thanks for your brilliant customer…

Many thanks for your brilliant customer service and product. Happy with the overall label.

1 August 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. Our team aims to provide the best service and product to our customers, we are pleased to hear you had such a positive experience. Kind regards Flexi Team.

Rated 5 out of 5 stars

quick service and the labels are on…

quick service and the labels are on thick backing, which if you are printing on inkjet, means accurate printing, so on in all excellent products

9 August 2023
Unprompted review
Flexi Labels logo

Reply from Flexi Labels

Hello, thank you for taking the time to leave this review. We are happy to hear you were pleased with the quality of our product and speedy service. We hope to work with you again soon. Kind regards Flexi Team.

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