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FlexJobs - Work From Home & Remote Jobs Reviews 6,852

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,617 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it clean, easy to navigate, and well-organized, which simplifies the job search. Many people appreciate the efficient user experience and the helpful tools provided for resume building and job matching. The customer service is frequently highlighted as exceptional, with many people praising the staff for their patience, knowledge, and friendly approach. However, some customers also noted issues with the website's filtering options, finding them clunky or ineffective in narrowing down job searches. A few other people also felt that the website was not always useful for finding relevant jobs, especially for specific fields or entry-level positions, and some experienced difficulties with the sign-up process.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of navigation and well-organized... See more

User experience

Clients share positive opinions on user experience, with many finding the platform easy to navigate and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Staff

Consumers generally express high satisfaction with the staff. Many reviewers highlight the professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the thorough background work and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FlexJobs gave me some wonderful insight. However, I have never worked remotely before. Because of my lack of experience with remote work, FlexJobs doesn't seem like it is a good fit for me at this tim... See more

Company replied

Rated 4 out of 5 stars

I like the "expert apply" feature. It took my resume and streamlined it to the jobs I was applying for. I just started using the site March 23 and on today, March 31, I accepted a work from home posit... See more

Company replied

Rated 5 out of 5 stars

Alexander was great. He went in to great detail and really showed me a lot about the website and how to maneuver it. I really felt better about starting the 14 day trial period and will be able to g... See more

Company replied

Rated 5 out of 5 stars

After months of not hearing back form potential employers I went to Flex jobs for jobs that were specific to my needs and schedule. I started receiving interview request almost right away. Made me fee... See more

Company replied


Company details

  1. Employment consultant
  2. Human Resource Consulting

About FlexJobs - Work From Home & Remote Jobs

Written by the company

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About FlexJobs

Gain access to hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.

FlexJobs - Find a better way to work.

Written by the company

The Best Remote and Flexible Jobs, and a Better Way to Find Them.
FlexJobs knows that there's a ton of junk out there for job seekers looking for legitimate remote and flexible job opportunities. Whether it's the too-good-to-be-true business opportunities, endless ads, broken links, repetitive postings, or just straight-out scams... well, yes, there's a lot of junk out there. FlexJobs can change that. Our service hand screens thousands of remote jobs to bring you the largest up to date listing of legitmate and professional work at home jobs. We can make your job search experience better, easier, faster, and safer.

Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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Rated 2 out of 5 stars

Frustrating

Frustrating. Of all the job sites I tried, this one came up the most short, and on every level.

21 April 2026
Unprompted review
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience. We’re sorry to hear that the platform did not meet your expectations and that your experience felt frustrating compared to other job sites.

We understand how important it is for every aspect of the service to deliver value, and your feedback highlights that we did not meet that standard in your case. We would appreciate the opportunity to better understand what specifically fell short so we can continue improving.

If you’re open to it, please feel free to reach out to our team at feedback@flexjobs.com so we can assist you further and address your concerns directly.

Best regards,
FlexJobs Customer Service Team.

Rated 3 out of 5 stars

I like that the site always had jobs…

I like that the site always had jobs posted on a daily basis,that consistency really is something to applaud.However i am in Africa and as such could not get jobs that were fully remote as advertised on an ad i saw.

22 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your feedback. We truly appreciate your honesty and apologize for any inconvenience.

While many of our listings are currently U.S.-based, we’re continuously working to expand our database with remote roles worldwide. In addition to the U.S., we also feature job opportunities in Canada, Australia, the United Kingdom, and beyond.

We update our listings daily to provide a broad range of opportunities, and while some roles may not always be available, we encourage you to check back regularly as new jobs are posted every day. Thank you again for your feedback, and we wish you all the best in your job search.

Best regards,
The FlexJobs Team.

Rated 5 out of 5 stars

Good Customer Service

Victor G. Assist me properly and give me all relevant details that I need. He also helps me with my refund.

22 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience. We are pleased to hear that Victor was able to assist you effectively and provide the support you needed, including help with your refund. We will be sure to share your kind words with him, and we appreciate you taking the time to recognize his efforts.

Best regards,
FlexJobs Customer Service Team.

Rated 4 out of 5 stars

It was great to have the option to…

It was great to have the option to automate the application preparation process. However, the tool was difficult to use because I could not upload or manage multiple CVs tailored to different roles, and I had to reset my profile each time I wanted to switch to another version.

Since the platform already uses AI, it would be valuable to add a feature that analyzes the gap between an applicant’s profile and a specific position, then asks whether the applicant would like to provide additional information to strengthen the application. In many cases, the CV on file may not fully reflect experience that is relevant to the role.

On the positive side, the availability and quality of the remote job listings seemed quite solid, and the AI-driven auto-application feature helped lower the mental barrier to applying for positions.

22 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that the auto-application feature helped simplify the process and that you found the quality of remote job listings valuable.

At the same time, we’re sorry to hear about the challenges you experienced when managing multiple CVs and switching between tailored profiles. We understand how important flexibility is in the application process, especially when applying to different roles.

We truly appreciate your thoughtful suggestions, particularly regarding enhanced AI features to better align profiles with specific positions. Feedback like yours is extremely helpful as we continue working to improve the platform and overall user experience.

Best regards,
FlexJobs Customer Service Team.

Rated 3 out of 5 stars

The app isnt really user friendly

The app isnt really user friendly. I have to put in the parameters of my job search every time I open it. There are a wide variety of jobs posted, which are helpful, and so far none of the posts seem like scams. I would recommend the app, but would caution its not the most user friendly interface.

14 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience. We’re sorry to hear that the app has not been as user-friendly as expected, particularly with needing to re-enter your job search preferences each time. We understand how this can impact the overall experience.

We also appreciate you highlighting the variety and quality of the job listings, as well as the added security in avoiding scam postings. Your balanced feedback is very valuable, and comments like yours help us identify areas where improvements are needed. Thank you again for your input.

Best regards,
FlexJobs Customer Service Team.

Rated 5 out of 5 stars

very helpful to help find the right…

very helpful to help find the right path for me

22 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We are glad to hear that the platform has been helpful in guiding you toward the right path. Supporting users in their career journey is very important to us, and we appreciate you sharing your experience.

Best regards,
FlexJobs Customer Service Team.

Rated 5 out of 5 stars

Easily search for exactly what your…

Easily search for exactly what your looking for, many choices of jobs.

16 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience. We are pleased to hear that you found it easy to search for roles that match your preferences and that you appreciated the variety of job options available. Your feedback is greatly appreciated.

Best regards,
FlexJobs Customer Service Team.

Rated 5 out of 5 stars

Great opportunities

22 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We are glad to hear that you found valuable opportunities through our platform. Your support is truly appreciated and encourages us to continue providing a reliable job search experience.

Best regards,
FlexJobs Customer Service Team.

Rated 5 out of 5 stars

good

Average..i need my subscription amount return

21 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your positive review. We have located your account and confirmed that it has been canceled; no further charges will apply. You received an email confirmation about this information.

Also, as a sign of goodwill, a refund has already been processed. Please allow 7–10 business days for the refund to be available on your account. We greatly appreciate your feedback as it helps us identify and address any issues.

Best regards,
Customer Service Team.

Rated 2 out of 5 stars

Nothing

I don’t have much

21 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for taking the time to leave your feedback. While your comment is brief, we truly value every review as it helps us improve our service. We would appreciate the opportunity to better understand your experience and address any concerns you may have. Please feel free to reach out to our support team at support@flexjobs.com so we can assist you further.

Best regards,
FlexJobs Customer Service Team.

Rated 5 out of 5 stars
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your feedback. We are very pleased to hear that you had a great experience using our service. Your input is truly appreciated and helps us continue delivering a reliable and effective platform for job seekers.

Best regards,
FlexJobs Customer Service Team.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 2 out of 5 stars

most of the jobs coming up are not…

most of the jobs coming up are not relevant to me. Your staff is great.

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your review. We truly appreciate your honesty, and we’re sorry to know that the job listings you found did not match your search preferences. Your feedback is important to us and helps us enhance our service.

We consistently refresh our job listings to provide a broad range of opportunities. While some positions may not be available at the moment, we encourage you to check back regularly, as new postings are added every day. We put great effort into keeping our database current and accurate. We also ensure that all listings are carefully reviewed to be legitimate, scam-free, and to offer flexible work options.

We would like to share some helpful resources for your job search. Please visit our blog here, where you can find articles on a variety of career-related topics:

https://www.flexjobs.com/blog/

We’re also glad to see you’ve had a positive experience with our staff, we wish you the very best in your job search.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

The representative was helpful and…

The representative was helpful and knowledgeable.

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re pleased to see that our representative was helpful and knowledgeable. Providing clear and effective support is very important to us, and your comments encourage our team to keep delivering a great experience.

Warm regards,
The FlexJobs Team.

Rated 3 out of 5 stars

Plenty of job listings

Great application

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your review. We’re glad to see that you found plenty of job listings and had a positive experience with the application. Your feedback helps us continue improving and expanding the opportunities available to our users.

Kind regards,
The FlexJobs Team.

Rated 2 out of 5 stars

Pausing my job search for a little while

Pausing my job search for a little while

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We understand that sometimes it’s necessary to pause a job search, and we’ll be here whenever you’re ready to return. We appreciate you giving our platform a try and hope it can support you again in the future. If you need assistance please contact us at feedback@flexjobs.com.

Kind regards,
The FlexJobs Team.

Rated 5 out of 5 stars

Lots of job opportunities

Lots of job opportunities

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We are glad to hear that you found a wide range of job opportunities on the platform. Your input is very important and helps us continue improving our services.

Best regards,
FlexJobs Customer Service Team.

Rated 4 out of 5 stars

miss

great to try

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re pleased to know that you found the platform worth trying and had a positive impression. It is always good to hear that the experience was worthwhile for you.

With kind regards,
Customer Service Team.

Rated 5 out of 5 stars

There are a ton of jobs on FlexJobs

There are a ton of jobs on FlexJobs, so if you’re looking for one, especially a remote/work from home job, FlexJobs is definitely the place to go.

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re pleased to know that you found a wide range of job opportunities available and that the platform met your expectations, especially for remote work. It is great to hear that you would recommend it to others exploring similar opportunities.

With our thanks,
Customer Service Team.

Rated 5 out of 5 stars

Great Experience

Very Easy to navigate

20 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re pleased to know that you had a great experience and found the platform easy to navigate. It is always encouraging to know that everything was clear and straightforward for you.

With appreciation,
Customer Service Team.

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