Flickr Reviews 279

In 2015 someone informed Flickr that my email address was no longer in use making it impossible to contact Flicker as there is no phone option! Consequently they are in possession of my artwork, without my permission & I can’t update it or delete the account. If this position doesn’t change I will be forced to initiate legal proceedings against Flicker.

Awful service.
There is a bug that dow not allow to download my own albums on the platform and the same message "We are working to solve it" has been up for over six months.
Terrible customer service. I am a paying customer and they don´t answer neither via Help button, nor help forums, nor on Twitter or Facebook.
If you are thinking about getting on Flickr run away from it!!!!!! Pure garbage. If I had access to my own photos, I´d download everyhting and get the hell out of there. They hold customers hostage!

Poor service. No one helped me. When someone did come they wanted me to pay them several hundred dollars to recover pictures that they were supposed to secure.

I've used Flickr since 2014 with no problems, spent ages uploading, organising and sharing photos. I like the layout and would have continued using them for years to come BUT......
Last week they logged me out of my account, and I couldn't log back in again.
I can see all my photos, which when logged out shouldn't be possible because most of them are not publicly searchable.
I can't upload more photos because they don't believe I am me.
I tried the help forum but my enquiry was closed by Flickr staff because it had been answered before (none of the answers solved my problem).
I tried the "contact us" form, they told me I hadn't provided enough information to verify that I was who I said, so they couldn't help. I responded asking what further information they wanted and they closed my case as resolved!
I tried resetting my password using my mobile phone number, they told me they didn't recognise it.
Everywhere I turn for help fails and they refuse to look into it.
So, if you value your photos, DON'T use Flickr.
My mobile phone can still access my account, even though it doesn't have the ability to reset passwords...... So I'm deleting all content and going elsewhere.

I had been a happy Flickr customer for over 12 years and have over 7000 photos including family slides that i had digitised on Flickr. Then a couple of months ago suddenly my access has disappeared. They demanded the name of 5 apps that I has used with Flickr, I'd only ever used three, then they demanded another 5 apps. I racked my brain for everything I'd ever used with Flickr in that 12 years. The response was that my enquiry had been closed. Now I can't even use their online form to contact them as it doesn't recognise the account ID. I have left messages on twitter and used their report misconduct form as it doesn't require account information but I am thoroughly sick of them. I am appalled and heartsick to think that all my personal information is now locked out to me and I won't even be able to close the account down because they refuse to acknowledge me.

one of the best photo banks out there

Worst service ever! My Yahoo account got disconnected from my flickr account. I am paying for a pro account, but for months now, I have no way of accessing my flickr account. Emails to the customer service are either not answered or provided no help.

Had my account for a month, over 500 pics and vids , woke up this morning and all of it is gone, I emailed for help to recover and was sent a code, code does not only not work but is too long for the provided space. When I go to help there is no email, phone number, or answer to the problem I am having, my account comes up but everything I had uploaded over a period of about a month is gone??? And no help in sight, everytime i look for an email or phone number I am sent to websites with people who have no similar issues to mine. Thought flckr was cool, but in the long wrong I would say it sucks big time. All that time wasted, and what is of my images, are they just floating in cyber space. All and all fuk flickr avoid it like the plague.

Love this website, so many amazing photo i saw from Flickr. Log in everyday.

I had an account name Iron Lee with 8000 followers and for no reason I was logged out, when I logged back in my entire account was gone. Thousands of photos, 2 groups with 2000+ followers, thousands of group follows, all gone instantly. Absolutely no response from Flickr even by DMing their Twitter. Nothing. Do not sign up for Flickr.

As someone else said Before Yahoo! took over Flickr it was a very good service, but it's total crap now. I've been a Pro member for over a decade, paying them a yearly fee for what I considered a worthy service. Now due to a technical issue that I can't understand, I'm unable to access my account - unable to access the tens of thousands of precious photos I have uploaded. I have literally spent hundreds of hours uploading and organizing my photos only to have my time and memories go down the toilet. There is NO WAY to contact Flickr to resolve the issue. This is a devastating loss and I have nowhere to turn. It's a complete loss!!!

Before Yahoo! took over Flickr it was a very good service, but it's total crap now. I've been a Pro member for over a decade, paying them a yearly fee for what I considered a worthy service. Now due to a technical issue that I can't understand, I'm unable to access my account - unable to access the tens of thousands of precious photos I have uploaded. I have literally spent hundreds of hours uploading and organizing my photos only to have my time and memories go down the toilet. There is NO WAY to contact Flickr to resolve the issue. This is a devastating loss and I have nowhere to turn. It's a complete loss!!!

Try and contact them for help....Apalling, they rely solely on their Forums, much like Yahoo......
No Transparent Routes to Customer services....No Phone contact at all....
Lets hope Verizon sorts these useless people out!

They treat their customers with total lack of value and respect!

Flickr is a good website. I am not a fan of their search engine, but the advanced search makes it a bit easy to select what kind of photos you're looking for. The photos are mostly high quality as well.
Giving you a terabyte of data is also incredibly generous.
Would highly recommend using this site.

Yahoo! product Flickr used to be something I was happy to pay for. I liked organizing an sharing my photos. Then as many know they changed their format and policies about a year ago. This happened just after I renewed for a new year... my 7th. That's a long time in online services. I hated the new format and pretty much stopped using and just cut my lost. I decided I wouldn't renew for 2014. I even got an email saying time to renew or I wouldn't get the service anymore..... except little did I know I had signed up for Auto renewal -- I had no idea... and this little reminder message didn't say If you want another Year, sit back and DO NOTHING -- because We will take care of it. No it said I would have to renew. Not true.

In January, 2014, 24.95 was swiped out my paypal account. Huh? Can they do that. I had been a customer for 7 years and emailed and explained, oops there's been a mistake. Over and over I got the same response. No mistake, all customers have auto-rewewal... well that was a New feature with the new roll-out and was news to me. Again and again NO refund. I worked hard to track down their phone number and called Yahoo! Same thing -- No refund. No buts ands or ifs. I swore I'd call everyday on principle. It sucked because the amount of waiting pools you must go through in Yahoo! phone system is a lot and it took a half and hour pretty much every time. I also took out a Better Business Bureau report and reported them to a government agency on web commerce accountability.

Any company that is this jerky about giving a refund to a product I had for ONE DAY should not be used at all. They had poor customer service online that was constant cut and paste, not listening and responding.

Luckily Paypal had my back and instantly refunded after I complained about an unauthorized transaction. Flickr only responded to me and said they would refund AFTER they got the BBB report.

Yahoo! has become a bully and is not an ethical company. I'm a small business owner and I would never not give a refund immediately to someone who was unhappy with the service within reason. My immediately cancellation after not knowing as a long term customer about the sudden new policy of auto renewal should have been issued a refund because it was ethically a reasonable request.

I use this site extensively to store photos. Recent changes to the site have made it hard to navigate. I think the site is now geared to the fun mobile brigade than the serious photographer. I see a few of the finest photographers have decided to leave. Flickr will be a less inspiring place without them. So good site for your fun shots no longer so good for real photo heads.

good experience !!

Flickr is the largest photo sharing site on the internet. But only just. It is followed not far behind by Picasa. Photos can be uploaded to flickr from your computer, mobile phone or even email attachments. Downloading however can be difficult. There is virtually unlimited free storage and you can choose who to share the photos with.

Awesome! I can show the world my photos and videos and comment on others, great cheese! You can even make groups! If people disobay the rules, you can remove or ban them! I use Yahoo's Flickr all the time!

Perfekt side :D elsker Flickr :P