They don´t honor their own trial offer. I signed up for a 7 day trial, but when I wanted to cancel (before payment) their "cancel" functionality did not work, and they directed me to Support, which co... See more
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See what reviewers are saying
I have the Gold plan for two reasons. For one, I am an avgeek who loves to know all the information about the flight and and aircraft. Second, my wife is cabin crew who commutes to London, so I can... See more
This company got big with us all and last year drop their customers which invested money in "lifetime" app as the developer seen losing money from "old" customers which bought the Pro and Premium... See more
This company treat their customers and the people who feed them the data terribly. Software crashes and updates that cause your device to stop working is the norm for Flightradar24. As I always sa... See more
Company details
Information provided by various external sources
Flightradar24.com shows live aircraft traffic in the airspace above Europe.
Contact info
Sweden
- www.flightradar24.com
2.0
Poor
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience
Horrible experience! I liked the app for a while, paid for gold annual account. Cancelled a few months ago. Then, they charged me for another year. Total run around from customer service and no help. Luckily I kept a screenshot of the subscription page showing I cancelled. Used that to go to my credit card company and got a full refund through AMEX, not flightradar24. Terrible company based on how they tried to rip me off after I cancelled. Stay away.
13 June 2019
Unprompted review
Good and honest service
Needed historic info on a specific flight for delay claim purposes. Obtained quickly via free trial. Honest service which I would sign up for as paying customer if I had a regular need. Would not have minded to pay for just a single look up. Good luck going forward - recommended!
11 December 2018
Unprompted review
Flightradar 24 perfect app for aviation enthusiast
Flight radar 24 brilliant app for aviation enthusiasts.very helpful staff to help you out if any problems.
30 November 2018
Unprompted review
Good plane tracking app for iPhone.
Good plane tracking app for iPhone.. the only draw backs are that none of the private jets are abled to be tracked they only say the aircraft type. Some flights are blocked because a government or pilot has requested it. Flightradar charges a $500 fee for aircraft to be blocked from appearing. It does track a good 80% but not everything military flights are excluded as well.
28 May 2018
Unprompted review
Perfect
10/10 customer service. They even refunded my gold subscription when I figured out it renewed itself.
It goes without saying that I've been on this webstite literally everyday for the past 8 years or so. It is THE website anyone who loves aviation must visit.
23 May 2018
Unprompted review
Paid for some upgrade features on the …
Paid for some upgrade features on the old version - on the new version this counts for nothing and I am back to a basic subscriber. Great attitude towards one of the few people that provided them with a living. Now I see they have filled Android comments with fake 5 star reviews. What a dishonest bunch this lot are.
2 November 2017
Unprompted review
Shame on you
I paid on my iPhone to remove ads in the Flightradar24 iOS app. I then moved to an Android phone. Flightradar24 support refused to transfer my licence so I had to pay again! Now this company have renamed the app to leave paying customers without future upgrades. So for the third time they want money to remove ads that I already paid to remove! Their support tries to get me to reinstall the old version that they renamed because they want to reuse the old name with the new app that requires you to pay a monthly fee to remove ads. Am I the only unhappy customer? Shame on you.
20 September 2017
Unprompted review
MARAVILHOSO
A realização do sonho de todo amante da aviação. Acompanhamento on line dos voos, partidas e chegadas dos aeroportos. Tudo num lugar só.
WONDERFUL
The realization of my dream. I love aviation. Flifhts on line. Departures and arrivals in all airports on de world.
3 August 2016
Unprompted review
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