Flora2000 Reviews 536

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on... See more

Company replied

Rated 5 out of 5 stars

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... See more

Company replied

Rated 5 out of 5 stars

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... See more

Company replied

Rated 5 out of 5 stars

I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years. Before and after the advent of the computer. I’ve been disappointed by other compa... See more

Company replied

Company details

  1. Flower market
  2. Home Furniture Shop

Information provided by various external sources

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

536 reviews

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Rated 5 out of 5 stars

I'm so grateful for the service as they…

I'm so grateful for the service as they made the delivery on time to Milan and made my sisters birthday extra special. And she loved the cake.

22 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

I love Flora2000

Flora2000 is a big help for me because their company helped me surprise my family who are oceans away from me.

21 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 1 out of 5 stars

I will never order flowers from this…

I will never order flowers from this company again. I ordered 3 sets of flowers for mother's day. One for my fiancé, another for my soon to be sister-in-law, and a third for my soon to be mother-in-law. My fiancé got hers, which were different from the other 2. The other 2 I ordered the same style, but I put a individual notes on each of them. Well once i ordered them. I noticed that my card was charged 3 times, each for its individual arrangement. So the 1 I purchased for my fiancé was $10 more than the other 2. The other 2 were priced the same because the were the same type of arrangement. But the day of delivery, I only got my fiancé's and soon to be sister-in-law's delivered. The one I ordered for my soon to be mother-in-law was cancelled off of my order because they "assumed" I made a mistake by ordering 2 of the same arrangements instead of calling me. Even though they all had individual notes attached to them...needless to say I looked bad to my soon to be mother-in-law because I didn't get her anything else for mother's day and the floral company I used would not rectify their mistake and deliver the flowers because they said they were never paid. And I showed them that I was charged for all 3 arrangements. When they told me that there was nothing they could do. I called my credit card company and disputed the charge on my card for the flowers that weren't delivered, because the floral company couldn't even do that to help me out...Like is said, I WILL NEVER ORDER FROM THEM AGAIN AND I WILL NOT RECOMMEND THEM TO ANYONE!!!

20 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for your time in letting us know about your three orders that you had placed for your loved ones with us.

After speaking with you on the call and clarifying the situation about the $10 charge, it was because another product was chosen on one order and the other two were identical ones.

To correct the situation for a non delivery to your To be mother in Law we have quickly rushed a fresh order to her at no cost to you, this order will be entirely from our pockets. We will follow up the delivery progress and email you once again when the delivery to her is completed.

Here is the total of your order summary:

1700335 - No charge

1700331 - $82.98

1700329 - $95.98

We hope this helps to clarify the issue at hand and hope to make you happy and see you soon making more purchases from our site for your loved ones.

Once again thank you for bringing this to our notice, every feedback is very important to us and helps us to improve our services to all our customers and turn all frowns upside down.

Rated 5 out of 5 stars

Fist class service

The ordering, flower selection and delivery were all easy and excellent. I got feedback and communication at every stage of the process including minor changes in delivery times due to demand.

19 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Stellar Service & Great Product Quality

Expedited delivery, fantastic customer service, and friendly staff. They were there with me every step of the way to ensure my timely gift was delivered promptly! Highly recommend for any international service.

19 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Mother's Day flowers delivered on time

Mother's Day flowers delivered on time. Orchids delivered looked like the one on the pics. Happy with the service.

19 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Long Time Satisfied Customer

I have used Flora 2000 for many years to send gifts to European friends and I have never been disappointed. My most recent experience was as positive as all others. The delivery was on time, as promised, and the flower arrangement was absolutely beautiful.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Happy customer

I've been using Flora2000 for a few years now to send flowers and gifts to my in-laws in Peru. The website is easy to use and all purchases have been within expectations.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

A most reliable retailer

I’ve been using Flora2000 for 15 years. Each year I send multiple bouquets to family and friends in Germany, India, the UK, the USA. Every single order has been delivered on time and in great condition.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 1 out of 5 stars

Disappointed

I have always had a great experience with Flora2000, but this order was disappointing. It was supposed to be delivered the Saturday before Mother’s Day. Not only did the recipient receive it 2 days later, but the flowers arrived withered and in poor condition. To make things worse, I tried emailing the company if there was any way to receive a refund and never even got a reply. This was upsetting as I have been a loyal customer for years, and to not even receive any response makes me think I should take my business elsewhere going forward.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

We are extremely sorry for the entire incident. To track and investigate your complain please provide us the FLO order number or the email address used while placing the order. We surely will get this resolved for you in a positive manner.

Rated 5 out of 5 stars

Great value

Great value, terrific customer service and efficient service -thank you!

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Excellent delivery!!

Excellent delivery!!
Will recommend to others.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

What a wonderful service and beautiful…

What a wonderful service and beautiful flowers, good value too, my daughter in law loved the flowers and chocolates for her birthday. Thank you so much.
X

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 5 out of 5 stars

Happy

Smooth transaction, delivery of beautiful arranged flowers on time to recipient.
Website easy to follow and wide choice of flowers.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 1 out of 5 stars

Second time I've been let down

This is the second time I've been very disappointed by the flowers delivered. They bore no resemblance at all to the site photographs and I had already warned them the first time. I will not be using their services again.

18 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Please understand the bouquets delivered were filled to full value and as per description to ensure the recipient loves them.

It’s not always possible to prepare the arrangement exactly like the pictures displayed on the website. Images on website are for representational purpose only, though our outlet tries to make an arrangement very similar to what is shown on the website. Over here they have delivered the order as per specification and of good quality.

Rated 1 out of 5 stars

I demand a refund for order #1702657

I demand a refund for order #1702657. It’s almost been a week since I placed the order. Still no update or emails if it will be delivered. Although they answer thru Facebook DMs, still no progress of my order. Please refund asap. Respond to my emails and messages!

13 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

We are extremely sorry for the entire incident. Please note that your order has already been refunded. The refunded amount will reflect back into your account within 8-10 working days.

Rated 1 out of 5 stars

Total scam

Total scam. My order does not even pull up but my card was charged
No flowers of course

12 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Please note that your order# 1702709 for Mixed Flower Arrangement was successfully delivered. However, your 2nd order# 1702681 for Purple and Pink Flowers has failed card authorization and so is on hold.

Rated 5 out of 5 stars

After ordering flowers for Mother's Day…

After ordering flowers for Mother's Day from another company and seeing the ugly wilted flowers they delivered to my Mum, I was heartbroken and embarrassed. I ordered an arrangement from here to be delivered the following day and I was so happy with it. They saved Mother's Day for myself and my Mum❤

11 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Rated 1 out of 5 stars

SCAM!!

First, I did not receive an email confirmation for my order. Second, I checked the status on my order on the website account and my status said cancelled without even notifying me. And lastly, how does the customer service number not work! You guys charged my account. This is a SCAM!

11 May 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

We are extremely sorry for the entire incident. Can you please share your order number for us to look into this.

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