FloraQueen Reviews 89,478

I got a Premium bouquet, free chocolates were supposed to be included, they weren’t. I asked for delivery on Monday April 6th, they were delivered on Thursday 3rd. I didn’t get any notification per ma... See more

I am very disappointed as my full order was not delivered. My Mother in Law only received a bouquet of flowers and not the Mini Moet or the heart shaped box of chocolates. I ordered the Premium Deligh... See more

I am disappointed. I have paid 47€ for a very small bouquet that is not worth this much. And I have paid 7,90€ for a 24 hrs delivery but the flowers arrived 2 days too late. In a bad state because the... See more

I ordered flowers for a special occasion and they never arrived. To make matters worse, trying to get a resolution from their customer service has been a nightmare. They are completely unhelpful and c... See more

For a premium-size white bouquet that looked really impressive and large online and cost me 77.90 Euros, it was very sparse and pretty disappointing to see the photos. It was also supposed to come wit... See more

worst experience ever! the flowers you delivered were a day late and dead. FloraQueen spain, delivery in Madrid, failed spectacularly. Plus there is no way to contact customer support since your... See more

The flowers were beautiful and of good quality, but the overall experience fell short of what I expected. I ordered them to arrive on my mother‑in‑law’s birthday, but they were delivered two days ear... See more

I think this is a great company, great products and great accuracy. I have ordered from this site numerous times and im always pleased. I would like to give a very special thanks to Sarah for her AM... See more

It's a scam. The website and offers are very attractive, but after you make a purchase the nightmare starts. - On their website I picked up the date, but it didn't work anyway, because my order... See more

Worst experience ever. Bouquet arrived one week too early which was super awkward and totally wrong timing and the chocolate inedible expired. And when I email you I have to wait for investigation…. A... See more

Wanted to send my nephew a bouquet of flowers on my sisters, his mother, first anniversary of her passing. Ordered Monday 9/3/26 for delivery to Luxembourg Thursday 12/3/26. order taken, confirmed... See more

NEVER ORDER ANYTHING! I made an order (PAID 66,80 EUR including the delivery) to be delivered to me on April 1. I contacted customer support and "Sarah" replied to me that my order will be delivere... See more

I ordered flowers for a birthday of my daughter. She lives in a different country. They arrived 2 days earlier and were just placed behind the gate. Was meant as a surprise instead I received a messag... See more

I placed an order for my mother's birthday and never received it. After 1 full day of delay without any updates from the business I tried to contact the customer service. I was told the bouquet would... See more

There is absolutely no real feedback, when problems accoure ,no one really cares. My present was meant to be sent for the birthday of a person very special to me, on the 31st of March. By followin... See more

Absolutely rubbish! I’m pretty sure they are scam. I’ve ordered flowers , chose premium and my friend received some cheap, ugly orange flowers. Absolutely not what I ordered. Customer support are igno... See more

I made a mistake in the House number and hours later it was impossible to change to the Correct number.I bought the gift through FloraQueen It and I even called FloraQueen Spain we no results.

strongly advise people to avoid this website. I paid extra for same-day delivery, but my order arrived 10 days later. This is completely unacceptable, especially when you pay for express serv... See more

My flowers were due to be delivered Sat 21st. Had a call from delivery driver, he couldn’t find me! Then on Monday another call. Still couldn’t find me. They were finally delivered on Tuesday at 18... See more

This was the first time sending flowers overseas and they were delivered on the day I had chosen.

Easy to order online. Flowers looked beautiful and were delivered on time. Thank you

Have used floraqueen a couple of times to deliver flowers to my mum who lives in Greece. On a prior experience they delivered a funeral bouquet instead of the bright flowers I had picked, admitted the... See more

Great quality of products and perfect delivery times.

I ordered flowers and set a date, but due to a technical error when selecting the delivery date (the selected date could not be confirmed in the system), I contacted immediately customer support, but... See more

Ordered a premium bouquet of flowers for Mother’s Day delivery ( paid a premium for delivery also ) Flowers not delivered , no response from social media contact. Do not get scammed like I did

I bought a flowers bundle including a toy to be delivered on the 14th of February (for San valentine) and arrived on the 13th without the toy. I have never recited any refund regardless the numerou... See more

The flower arrangements are great! Other flower delivery Company do not reach this level of gift personalisation. It is very easy to choose on line the right item to buy between several options. Very... See more

Our son sent a flowers with vase from London to Malaga, it was suppose to be delivered on Mothers day 15th March, but recieved on 19th of March in a very bad state, it looks like been dispatched two w... See more

I am extremely disappointed with my recent experience. I ordered a premium bouquet of white roses, which I have purchased from this company multiple times before. It has always been... See more

It is easy to order, the flowers arrive in good condition, and the notification about delivery is helpful. My only, and big, complaint is that there is no way to contact the company with questions, no... See more

Total scam. No flowers received, money taken, no response from their support team. Have emailed them 8 times to request a refund but as soon as the word refund is mentioned they stop responding. This... See more

it was deivered on time and met expectations.

Worst experience ever - paid 100€ for flowers delivered on a exact Date - flowers Never arrived Money is not coming back no commuincation with the Company possible No One should buy there

disgusting. cant change address if it's incorrect, can't get a refund directly from them and the order arrived but a day late and not as pictured. I'm disguisted that companies like this are able... See more

Total Scam. I’ve done an same day delivery order on Tuesday and it’s Thursday today and still not delivered yet. I‘m sending flowers worldwide for years and never met such an unprofessional company be... See more

Great range and prices prompt delivery

If I could give less than 1 star, I would! Shocking experience! Absolutely ridiculous business and service with no way to reach their nonexistent customer service team. Emailed and still no answ... See more

Received the "flowers" on the wrong date. Received half of the order. Did not receive the white roses that were supposed to be the main gift. The quality team did not reach back. Customer suppor... See more

Paid for a bouquet including chocolates and teddy bear and only the flowers were delivered. I reported the mistake, they asked for photo evidence and after two weeks and multiple emails asking for an... See more

The experience has been terrible. The flowers arrived late. The bouquet had nothing to do with what you present in the pics. I paid above the standard believing it it will be good quality and service... See more

Paid and never received confirmation. NO DELIVERY! Wrote to them and they said they couldn’t find order! I even sent proof of charge on my credit card. SCAM and I’m out $160

The worst experience ever!! Ordered some flowers to be delivered in Brussels. Apparently, they were sent the day before from Germany via DHL, they were never delivered! impossible to have a refun... See more

I receiver low quality product and provided required photos that are now way matching the quality they are promoting. The answer from FloraQueen was that the bouquet fine. Yeah, that's it.

I requested to get the present on the 16th of march and the receiver got it on the 14th, 2 days before her birthday. Also i requested a little note with a message and they didn’t do it. I am really di... See more

Awful service, didn't receive prodecuts ordered, charged me more than it was and withered flowers. Not recomended and i won't use it again.

Used last year with the same issue, tried to stay loyal but this year again, ordered for 14/02 in advance and paid Euro 159. It's now +1 month and NO resolution, even offered to pick up personally. No... See more

FULL SCAM. Avoid avoid avoid. Sadly I didn’t see the reviews before ordering a last min gift for a travelling friend. The gift never arrived. The address was a luxury place with 24/7 door and security... See more

Worst experiencia ever! I ordered an Orchid with a Teddy bear and chocolates; they delivered a regular flower and did not include chocolates nor the teddy bear. They dont have a Customer Service Phone... See more

The flowers arrived on time and in a safe and beautiful presentation

If I could give 0 stars I would. My husband ordered me very expensive flowers, chocolates and a greeting card for Mother's Day. When my husband saw what had been delivered he was distraught. He spen... See more

Probably the worst experience I’ve had with any company ever. Paid an exorbitant amount for a small bouquet of flowers that was never delivered. The service is an outright SCAM please do not order fro... See more

The whole process was so easy, and the flowers were delivered in good time with communication about estimated time of delivery sent earlier. It was a beautiful bouquet and my sister loved it! Thank yo... See more