Over 2 months for a RMA of a smartphone and I didn't receive it yet. They said they repaired it but If i want it back I have to pay 50 $! Otherwise they will keep your phone. Plus, after i paid fo... See more
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See what reviewers are saying
This was by far one of my best experience that I had from ordering Chinese phone. The parcel took only 2 days to reach Belgium without any custom fees. The phone came in the original box sealed... See more
The service is very fast, ordered Monday, Tuesday sent by DHL, the site is eactive, they respond on the tchat, you can talk to them through Skype, instant messaging through their site or even on... See more
Fabulous company, at least in the ordering process! I had made a mistake in the order (wrong item ordered: Honor v9 for the Honor 9), but the company's sales assistants managed to solve the issue... See more
Horrible AfterSale Service, stay away from this shop!
I ordered a Xiaomi Mi5, last Friday. Order number: FLM1187
The phone was delivered broken, one Sim Card did not work.
Flosmall was absolutely unwilling to address this issue in an appropriate manner!
Horrible experience for me, I will not shop again at flosmall! I have learned my lession.
FLOSMALL IS THE BEST ALL OVER THE WORLD!!!GREAT COMUNICATION AND VERY FAST DELIVERY
Another fantastic experience with this great shop!!
I ordered honnor v9 and 4 days after i had it in my hand!!
But that's not all ....i remember when i was chatting i asked to the support tpu cover availability...
The operator told me that at that time they had not it, and only ordered the phone to not delay...
But day of delivered i have opened the box and i have found tpu cover as gift!!!!!
Very great store!!!Very kind and very professional persons!!
I hope to buy from FLOSMALL again soon!!
Thanks FLOSMALL
Recommended for everyone!!!
9/10
I've just ordered 5 things from this site. All these 5 arrived really fast with the FREE DHL EXPRESS shipping. The customer service is good (I asked a refund of a product that I just didn't like and they refunded me), and in the box of the phone you buy you will find everytime a cover and a protctive film for the display. The price, which includes all these things, I think that makes Flosmall one of the best shops on the internet.
As said Hippolite
The service is very fast, ordered Monday, Tuesday sent by DHL, the site is eactive, they respond on the tchat, you can talk to them through Skype, instant messaging through their site or even on the phone. They are very professional and honest, they provide a comprehensive monitoring of the order.
They are very dedicated and do their best to satisfy the customer.
Do not hesitate to deal with them, they are very effective.
Flosmall thank you
From France
Fast and reactive
I tried my luck on this not so well known website, they are very fast in shipping and reactive in chat. I recommend them without hesitation, the 6$ DHL insurance is a must for a cheap way to get your products fast. Ordered a Xiaomi Redmi Note 3 Monday night received it at my door with free goodies on friday morning. Don't let the poor website design fool you, these guys are serious.
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