Flying Flowers Reviews 

65,746
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally simple the online platform is to use and frequently praise the stunning, fresh floral arrangements that always arrive right on time. Consumers also deeply appreciate the highly reliable delivery service, alongside the helpful tracking updates provided throughout the entire ordering journey. However, some reviewers were not happy with the product quality, mentioning that certain flowers wilted very quickly or arrived damaged and below expectations. A small group of other people also felt that local courier handling problems occasionally led to frustrating delivery delays or mishandled packages.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful, fresh bouquets and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the flowers are fresh, beautiful, and... See more

Order

Consumers find order to be positive, highlighting a straightforward and easy online process with reasonable... See more

Service

Clients share positive opinions on service, praising the consistent quality, reliability, and prompt delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more

Company replied

Rated 5 out of 5 stars

On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we ha... See more

Company replied

Rated 5 out of 5 stars

I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the descripti... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Flying Flowers. DPD on the other hand not entirely sure what the delivery driver did with the box containing the flowers (which had been ordered for a Golden Wedding... See more

Company replied



Company details

  1. #22 of 41 best companies in Flower Delivery
  2. #24 of 38 best companies in Florist
  3. #12 of 14 best companies in Flower designer
  4. #17 of 32 best companies in Flower market
  5. #285 of 372 best companies in Gift shop

Written by the company

It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.

10 Day Freshness Guarantee

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee. Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer. If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66k reviews

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4.4

All reviews

(65,746)

2,487 reviews in the last 12 months

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Rated 5 out of 5 stars

lovely selection of flowers nice…

lovely selection of flowers nice condition , smell lovely always a good service ,easy to sign in
It has all my contact addressees so easy to choose saves filling it in each time
Web site is easy to navigate with lots of payment options

1 September 2026
Rated 5 out of 5 stars

Cheering friends up

The flowers were for a friend who has not been well over the last few weeks and they cheered her up so much. I have sent several bouquets out via your company recently and they have all been appreciated.

1 September 2026
Rated 1 out of 5 stars

The flowers were delivered to the wrong…

The flowers were delivered to the wrong address in a completely different area.
I think it has now been sorted out.
Request again on Friday and the rating will probably be different.

1 September 2026
Flying Flowers logo

Reply from Flying Flowers

Hello Doreen, I'm sorry to hear this. Thank you for taking the time to leave us a review. Your feedback is important to us. Kind regards, Michelle

Rated 1 out of 5 stars

Delivery of wrong flowers on Saturday and still waiting for ananswer

You delivered the wrong flowers flowers on Saturday and i am still waiting for an answer from my email
sent on 31/08/2026 .I was dealing with Vincent ,
lets just see what you come up with this time. I will add that the flowers delivered were cheaper than my order . Still waiting !!!!!

1 September 2026
Flying Flowers logo

Reply from Flying Flowers

Hi David, I am so sorry to hear this, I have sent you a separate e-mail regarding your review. Best wishes Jo

Rated 3 out of 5 stars

Disappointing

The flowers were fine but not like the picture and so what we got was disappointing. Not a good display. Delivery and ordering were fine.

30 August 2026
Unprompted review
Flying Flowers logo

Reply from Flying Flowers

Hi I am sorry to hear this, please can you e-mail hello@flyingflowers with your name and order number. We will then be able to look into this for you. Best wishes jo

Rated 5 out of 5 stars

Great News

Very happy with the service as normal, not many companies deliver to north of Inverness. Flowers were beautiful, my friend was thrilled x

31 August 2026
Rated 3 out of 5 stars

Easy to order, delivery good, flowers slightly disappointing.

Can’t fault ordering process and delivery but was a little disappointed with the actual flowers. The recipient was happy, but the photo she sent me looked very different to what I was expecting, to be honest.

30 August 2026
Flying Flowers logo

Reply from Flying Flowers

Hello Christine, We appreciate you sharing your feedback.Many thanks Michelle

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