We have been seeking an easier can opener with our arthritis, We found your product advertised with another supplier. This supplier would charge an outrageous shipping charge. We accessed tour we... See more
Company replied
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See what reviewers are saying
I have used FMP and watched the growth of the company for decades. I feel that FMP has done a wonderful job of expanding the product line, being well stocked, having above average customer service... See more
Company replied
Was very easy to order on your sight. I have asked to get set up online, but due to time restraints I needed to order product for my customer before I could get approved. I had to abbreviate our co... See more
Great products at an affordable price! FMP and their customer service team really go above and beyond for us here at Denny's and we greatly appreciate it. They're always very informative and helpful.... See more
Company details
Information provided by various external sources
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to: - More parts and products from an extensive inventory of over 25,000 items - Larger sales and customer service teams to provide dedicated support - National distribution centers located in Ohio, New Jersey, Texas, and Nevada - Greater brand purchasing power FMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Contact info
101 Mt. Holly By-Pass, 08048, Lumberton, United States
- 800-257-7737
- fmptrustpilot@fmponline.com
- www.fmponline.com
4.7
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
26 May 2021
Reply from Franklin Machine Products
Thank you Robbie! Our team of experts is here to support your needs!
We appreciate your positive feedback! If you are happy, we are happy!
Very good and fast shipping.
25 May 2021
Reply from Franklin Machine Products
Thank you Tray! We are happy to support our customers!
Reply from Franklin Machine Products
Thank you again for bringing this to our attention David. We apologize for the shipping delay from the manufacturer. I am glad we were able to fill your order from another one of our many warehouses. Thank you again for your business!
Reply from Franklin Machine Products
We agree Jim! Thank you for giving Randy a shout out and thank you for your business!
Got what I ordered fast.
4 May 2021
Reply from Franklin Machine Products
We are happy that our shipping partners value our customers as much as we do! Thank you for your business!
I place my last order Sunday night
I place my last order Sunday night, you had Monday to to see the order and ship it, and I will receive the order on Tuesday. that was wishful thinking I did not receive this order until Wednesday,
30 April 2021
Reply from Franklin Machine Products
Hi Neil, we’re very sorry for your experience. We strive to always provide best-in-class customer service. Our team appreciated the opportunity to discuss your feedback with you. If there is anything else we can do, please reach out and let us know.
Great quick service
Great quick delivery, and pricing on part. Will definitely be my go to site in the future.
29 April 2021
Reply from Franklin Machine Products
Thank you for the kind words Jeff! Glad to hear that our investment in product and our people made your experience a great one!
Reply from Franklin Machine Products
Thank you for the feedback Dan! We will continue to make every shopping experience a positive one!
Thank You Great Product
20 April 2021
Reply from Franklin Machine Products
Thank you for taking the time to shop with us. We continue to improve our product selection while maintaining the core products that our customers count on.
James is great!
20 April 2021
Reply from Franklin Machine Products
Hello Shannon, We agree, James is great! Thanks for giving him a shout out!
Reply from Franklin Machine Products
Thank you for the positive comments. We will continue to grow with our customer needs.
Great customer service follow up. Thank you
Thank you for taking the time to make sure I ordered the proper scales.
15 April 2021
Great items and fast shipping
Great items and fast shipping. Wholesale pricing for service companies like myself, need to be more in line with other competitors. Most of my purchases are from your competitors because of substantially lower prices. I hope to see lower prices so you can become my primary vendor again.
6 April 2021
Brooke And Arden were both great!!!!!
3 April 2021
great service
30 March 2021
Takes to long to get parts and freight…
Takes to long to get parts and freight is getting out of hand
29 March 2021
quick delivery
27 March 2021
It is much easier now.
26 March 2021
Easy on line ordering with tracking information provided.
I ordered on line and the process was simple.
The product was shipped almost immediately.
All Products were in stock.
I was provided order tracking information without having to ask for it.
26 March 2021
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