I ordered an in car cradle that was advertised as having a charger included and aled display to show blackberry was charging. Received cradle in post but it does not come with charger and no installat... See more
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I ordered 2 cases 2 months ago. Finally received one of them but the case is not the same in the picture (for the droid). The bottom part covers the buttons so it's impossible to push the home butto... See more
I ordered a mobile pouch 10 days back, not yet received till now. I called several times to the customer care. their telling the stupid reasons like 'Your product still in customs officers'. My questi... See more
Ordered - and paid for - two items for Christmas gifts. They never arrived; when I asked (after Christmas) about delivery, customer service was very slow in responding, and after several emails, the... See more
Company details
- Mobile Phone Shop
- Mobile Phone Accessory Shop
- Computer Accessories Shop
- Computer & Accessories store
- Electronics store
Information provided by various external sources
Treo Accessories, Blackberry Accessories, BlackBerry Bold Accessories, Sprint PPC 6800 Accessories, BlackBerry 8830 Accessories, Apple iPhone Accessories, Mobile Phone Accessories like Antenna/Signal Booster, Batteries, Cables, Car Kit, Cases, Chargers, Cradles, Data Input, Devices, Enhancements, Headphone, Headsets Bluetooth, Headsets Wired, Memory, Networking/802.11, Protectors/Cleaners, Server Software, Software, Spare Parts, Speakers available on Fommy
Contact info
1.4
Bad
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Worsest experience i made at such a big business
I ordered at 7th of december at fommy.co.uk. It was a item, which, at the moment of ordering (and paying thru paypal!) was in stock (green), even the day after, it remained "green". I expected to get the item before xmas, it was time enough, even for delivery to germany. The tracking told me, that the item was in "transit" so i hoped the best.
15 days later i asked per eMail about the delivery. No response until now. Same status. I called the customer service and they told me it was temp. out of stock and would be sent at december 28th. If that was right, the online status of today (29th) should tell me something different, but it's still "transit". The online-chat told me, that they expect delivery on January 4th. I have no hope in that anymore.
[-] no reply to emails
[-] non specific online tracking
[-] no information about delays
[-] listing items as in-stock, which are not
[+] online chat
They should go to the amazon-school, that company knows, how to act.
29 December 2009
Unprompted review
Worst buying experience
I would never order from Fommy.com again. Not only did they not ship my item until 4 weeks after I purchased, but when I called about my order, their customer service was rude and unhelpful. If you read more reviews of Fommy, you'll see that they also frequently tend to send buyers the wrong item.
24 December 2009
Unprompted review
Terrible
Do not order from this website. They take forever to ship and their customer service is absolutely terrible. Even after 3 weeks of waiting for a product that hasn't been shipped, they won't give me a ETA other than "You should expect to receive the product this week".
What ever happened to trying to take care of your customer?
30 November 2009
Unprompted review
Rediculous Refund policy and innaccurate website
This company is rediculous and I will NEVER shop there again. I got my new Motorola Droid on 11/6. I checked out their site and ordered a case and a screen protector for it on the same day. It said the screen protector was on hand and would be shipped out immediately but I'd have to wait until 11/16 for the case to ship. No big deal, I'll place the order.
I check the order status on 11/18. The screen protector still hasn't arrived and the case hasn't shipped. What happened? I checked their site and now they say they aren't shipping the cases until 11/30... why would they lie? I'm not waiting an extra 15 days for a case, so I asked for a refund. The cost of the case was 16$+7$ shipping = 23$. Their policy says they refund your purchase minus 5$ or 5%, which ever is greater. They refunded me 11$ even though the shipping cost NEVER OCCURRED since NOTHING was shipped so I should not be charged for it.
Don't shop from this place unless you like slow shipping, being lied to about shipping dates, and ridiculous policies.
21 November 2009
Unprompted review
WORST customer service **EVER**
Their customer service was awful. Couldn't understand them due to thick accents. Made promises that they could not, and would not keep.
Continued to lie, and make up excuses as to why order had not shipped, and then admitted they never had the item to begin with.
19 February 2009
Unprompted review
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