Footballtickethome Reviews 

247
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought tickets from Football Ticket Home for the Everton vs Liverpool match and paid €500. My son and I travelled all the way from Amsterdam to Liverpool specially for this game. One day before... See more

Rated 5 out of 5 stars

We bough tickets to Chelsea v Liverpool on Sunday 2nd of January 2022 in Stamford Bridge. Although the e-tickets were very late arriving (Friday afternoon) when they did arrive the service therafter... See more

Rated 5 out of 5 stars

My wife and I traveled to London from America and wanted to see Chelsea match. My friend who lives in the UK recommended this website. I purchased two tickets a few weeks in advance and received them... See more

Rated 5 out of 5 stars

I have used Football Ticket Home several times for English Premier League tickets, coming from the US to see matches. They have delivered each time on the experience I expected. Also, their chat func... See more

Company details

  1. Sports

Information provided by various external sources

Footballtickethome was founded with the vision to give football fans from around the world easy access to all high demand, hard to get or sold-out football matches in a fast, reliable and secure manner and, most importantly at very competitive prices. It is no secret that the demand for European football matches in general and for Premier League & La-Liga matches in particular is growing each year thus making it almost impossible for the ordinary football fan to find a ticket for most matches across Europe.


Contact info

3.4

Average

TrustScore 3.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(247)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and service

Great communication, digital tickets received day before game as advised, no issues entering stadium....Only issue was the result of the match itself. Will definitely be using again

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Great seats and communication

At first I was unsettled since I did not have the ticket in my possession prior to heading across the pond, as you all know we as Americans are use to that. Ha! I communicated with them via chat one day before my flight and two days before the event and they explained to me the tickets would be emailed to me. The morning do the event the company contacted me and walked me through downloading the tickets. The communication was superb and I really appreciated their help! Our seats were better than what I had asked for. Now that I have had experience with them I will definitely use their service again for tickets abroad!

17 December 2023
Unprompted review
Rated 1 out of 5 stars

Wrong promises and a cheat!!!

Wrong promises and a cheat!!!
We ordered with the help of the live chat function 4 tickets for a Tottenham - Fulham game and paid a premium so that all 4 persons could sit together, since two were kids (7+9y old). We traveled from abroad to this game.
1) tickets were only delivered after several promises of delivery in time, a couple of hours before the game started
2) we were not seated together although paid a premium price for this
3) when entering the stadium, one ticket was not working since they actually only sent us 3 tickets and doubled one ticket... after numerous calls and whatsapp after 30min and several wrong attempts on sending wrong tickets, we finally got the missing tickets. Important that security of the stadium already wanted to push us away from the stadium...
4) the promised pay back of the difference for the wrong seating has not been paid even now after almost 2 months and several reminders.
Beware of these unprofessional agency.

23 October 2023
Unprompted review
Rated 3 out of 5 stars

Great tickets but very last minute

I can't complain about the seats but, by heck, talk about last minute for the tickets. I ordered them in plenty of time and was advised they would be with me between 1 and 3 days before match day but, following various emails and broken promises, the QR codes finally arrived just 3 hours before kick off! Still, at least they arrived.

26 November 2023
Unprompted review
Rated 2 out of 5 stars

I wonder where their care of reputation lies

Bought a specific type of tickets where I paid over 630 GBP and got tickets in the last minute which were on many platforms including theirs around 420 or less. Asking for balance transfer, they have said I can get a voucher of 25 GBP available for 30 days!!! I will never buy tickets from this "company" again.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

I bought tickets for Arsenal-Sheffield…

I bought tickets for Arsenal-Sheffield game and my experience was incredible, i got my tickets the day before the match and they upgraded them to the shortside lower tire. The view was incredible! I 100% recommend this site!

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Got tickets for me and my cousin to watch Arsenal vs Sheffield United. To our surprise they put us in hospitality seats. What an experience it was, we had the best view of the pitch. Absolutely brilliant.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Easy and smooth process

My wife and I traveled to London from America and wanted to see Chelsea match. My friend who lives in the UK recommended this website. I purchased two tickets a few weeks in advance and received them as a pdf in my email a day before the match. Had no issues getting into the stadium and both tickets were seated next to each other. Very smooth process, would definitely buy through this website again!

25 August 2023
Unprompted review
Rated 4 out of 5 stars

I bought a ticket to spurs v Liverpool…

I bought a ticket to spurs v Liverpool on the morning of the game, vastly over priced but it worked. I got the QR code ticket emailed through to me after a couple of hours and it worked a treat. Got me through the turnstiles and watched a cracking game of football.

30 September 2023
Unprompted review
Rated 1 out of 5 stars

Holiday ruined 😞

Do not go near this company. Came from Australia to watch Liverpool v West Ham.Had all the 100% guaranteed tickets nonsense. Booked hotels, arranged everything around attending the match.Waited and waited and waited for tickets at +£200 each . Got an email less than 1 day before kick off to say no tickets. My kid and I were gutted.
Holiday ruined. Money wasted. Time wasted. Stay away!

24 September 2023
Unprompted review
Rated 5 out of 5 stars

Reliable service

We placed the order for the tickets only four days before the match, but everything went well. We received the e-tickets one day before the event, as comfirmed in the email 3-1 days, could enter without any problems and had a great time in Stamford Bridge Stadium with a very good view from the upper tier.

13 August 2023
Unprompted review
Rated 5 out of 5 stars

recommend

Good experience. Reliable. Attentive to questions and concerns and give information from purchase to receipt of passes to entering the event. They check to see if you are having issues and give direction at every step.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic all round experience

Fantastic all round experience. Thanks Alex for keeping me updated throughout the process from placing the order up until getting the tickets. Booked all of this day before match. Went to the Premier match on weekend for Chelsea vs Leeds. Great price and seating was in upper east stand.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

A good experience

The process was seamless and the support chat has been very helpful and assuring.

Went through the gate without any hassle.

4 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look