footpatrol.de Reviews 

33
•
TrustScore 1.5 out of 5

1.5

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1.5

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TrustScore 1.5 out of 5

33 reviews

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1.5

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(33)

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Rated 1 out of 5 stars

Can't recommend this shop

Can't recommend this shop. Try returning an order outside of the UK.

Website for returns only offers mail companies within the UK, meaning you can't drop your return off at your local post office.

Don't even try contacting their customer service. They'll play out the situation up until the return time frame is up. Basically, they're trying to avoid your wish of returning an item.

Worst experience I've had so far shopping online. I've had better experiences ordering stuff off of Alibaba or Wish.

8 July 2022
Unprompted review
Rated 1 out of 5 stars

Damaged items, horrible customer service & overcomplicated return options

Returns for international orders are a complete disaster. Customer service is utterly irritating.

1.) Basically, if you have an issue and contact them via e-mail, they'll "forward" your problem to a dozen "teams" which do not have the competence to solve your issue.

2.) Also they ship sneakers without double packaging. So do expect a damaged sneaker box or even a completely destroyed one.

Don't even consider buying anything from them. Rather buy your sneakers from other retailers, like Oqium or Nike directly.

1 July 2022
Unprompted review
Rated 1 out of 5 stars

Shipping time of 24 Days / Wrong Model

The order that I've made was a ridiculous experience.

I have order a Nike CJ0952-100. Order 560025954.

First of all, the shipping that I paid €4 took literally 24 DAYS to arrive (they sent it from UK to Germany) and it arrived in a completely destroyed package and I had to go to collect it in a parcel shop, because they put my wrong name on the package and the delivery car couldn't find me.

When I opened the package, besides the destroyed box, I got the surprise that they sent me the wrong model of sneakers. They send me CT2302-100 instead of my CJ0952-100 and this could be seen easily on the box label.

Hopefully it was easy to return it and they refunded me the full amount.

30 August 2021
Unprompted review
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