High Quality Dog Products - FordogtrainersUK Reviews 23

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Like others leaving 1star reviews if there was minus stars l would do. As advised measured the dogs head for a muzzle, via their YouTube video, three times, l was told to order a M9###1052 size 3, for... See more

Rated 5 out of 5 stars

I’ve ordered from FordogtrainersUK a few times since I have been involved in IPO/IGP and have been very pleased with the quality of the products I have received. They were able to put a logo on my tra... See more

Rated 5 out of 5 stars

After I ordered a muzzle from this site, other people on a Facebook muzzles page informed me that it was a "scam". I was understandably upset, and emailed the company. They replied immediately and wer... See more

Rated 1 out of 5 stars

Awful customer service. Placed an order which never arrived. Doesn't look like it ever left Israel, and has made its way back to them. They are now asking for another £10 to ship it agin. How many... See more

Company details

  1. Pet shop

Information provided by various external sources

Pet shop on-line for Dog Accessories, Dog Muzzle, Dog Harnesses, Dog Leads, Dog Tugs, Dog Toys, Dog Collars, Dog Supplies Online


Contact info

2.5

Poor

TrustScore 2.5 out of 5

23 reviews

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1-star

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Like others leaving 1star reviews if there was minus stars l would do. As advised measured the dogs head for a muzzle, via their YouTube video, three times, l was told to order a M9###1052 size 3, for my bull terrier, when it came it was marked GSD M9###003 size 3. It covered the whole of the dog’s head!! Got in touch apparently my fault, to return DPD to the door is £40-50, so not economical. The muzzle sent was faulty as there are bits missing, according to the dog trainer. This website leads you to believe the company is based in the UK, it’s not, the muzzle came from Poland to be returned to Poland! Just another internet scam.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service

After I ordered a muzzle from this site, other people on a Facebook muzzles page informed me that it was a "scam". I was understandably upset, and emailed the company. They replied immediately and were patient and reassuring. At this point, I thought that if it were a scam, it would be the politest scam ever. Needless to say, it wasn't a scam. The muzzle arrived today. It is the best fitting of all the muzzles we own for that dog. The quality is excellent; straps are leather, buckle is strong, nose pad is well padded, there is sufficient "pant room" and it doesn't pinch his cheeks like other muzzles. I'm very impressed.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

High-quality products for years of use …

I own a pet care company and have been ordering from this company for years. I use WhatsApp to contact my sales rep directly because the company. Their equipment is high-quality. I love their leather leads. L120##001 5 foot and 7 foot.
These leads will last a life of your dogs longer and longer.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Ordered a muzzle for my dog, they sent me the wrong size for the wrong breed and when wanting to return it they want you to pay for that, wouldn’t be much of a problem if they were actually a uk company like the claim to be but they aren’t based in the uk. They will give me a refund after sending the product back but with a catch of -10%. Wish I read the other reviews before ordering as I see I’m not the only one who has had these problems. Absolute shambles of a company.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAM do not order

Placed order with number 10602022 at this shop, they do not react, they do not send anything. No possibility to get in contact and you only get generic replies. I paid 70 EUR and received nothing, SCAM, beware!!!

4 March 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!

AVOID!!! It is not a UK company, they are fraud almost scam. Non-UK number. They deliver what they want and avoid responding emails. 10% penalties for wrong deliver and shipping prices. Refund on paypal accounts only AVOID.

fordogtrainers co uk has delivered the collar wrong size, I have been sending emails with pictures to obtain an address where I can deliver the item a get a refund and they tried to avoid my request. They offered to schedule a call with time slot that only suit them.
They called from a private number and refuse to provide an UK number. After reading similar comments. I am in the process to report them.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Never again

Do not order from them ,ordered a muzzle was advised me a wrong size and if you want to return , you have to pay for delivery and it’s expensive as they are not in UK and they take 10% also so no point to return .Stay clear from them don’t worth to waste your time .

13 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Awful customer service. Placed an order which never arrived. Doesn't look like it ever left Israel, and has made its way back to them.
They are now asking for another £10 to ship it agin.
How many times are they going to ask for extra shipping when it's not the customer's fault?
Avoid.

20 November 2021
Unprompted review
Rated 1 out of 5 stars

**DO NOT BUY FROM** Absolutely awful…

**DO NOT BUY FROM** Absolutely awful service. I have ordered two muzzles from this website and both times I have been advised the wrong sizes, despite taking accurate measurements and photos. Furthermore, I have tried to return the muzzles but the correspondence was non-existent; therefore I have been left with two muzzles than I cannot use, nor return. I will never use this company again, nor will I recommend it to anyone!

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, I have ordered a lovely leather lead and collar for my dogs and they are very good quality. I have had them for a while now and. They are still as food as new. Highly recommended.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic products

We ordered a leather harness for my GSD, and it fits perfectly. We have used it in all weather conditions and it is still as good as when new, can't fault it. The buckle is solid and the leather is comfortable for my dog. I also purchased a made to measure training suit which keeps me warm in the cold, cool in the heat, and dry in the wet. It was also handy that they put our club logo on the top which looks amazing and of high quality. With the many pockets and ability to remove the sleeves I couldn't be more happy. I highly recommend to all my dog friends.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

I can say nothing negative.

I can say nothing negative.
I have purchased both clothing and equipment from these and it is always the highest quality equipment with superb customer service.
I would recommend them to everyone who wants anything for their dogs

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Great company to buy quality dog equipment

I got passed on to this company by a family friend and dog trainer Michael macann, can honesty say the quality of the leather harness and leads I purchased for my dobermanns are excellent and are still like new even after all these years great company to buy quality stuff

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Great products

Fantastic products that I feel are a fair price. Customer service is also very good. Would recommend FordogtrainersUK to anyone wishing to purchase good quality products.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Quality dogsport equipment

I’ve ordered from FordogtrainersUK a few times since I have been involved in IPO/IGP and have been very pleased with the quality of the products I have received. They were able to put a logo on my training jacket for no extra charge and which was completely made to measure. I wear the jacket for training daily and it still looks like new. It’s one of the best products I’ve purchased for dog sport. I’ve also ordered harnesses and blinds and all have arrived well packaged and within the specified delivery times. They often have great offers which I take advantage of when considering a purchase.

11 June 2019
Unprompted review

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