Formaldressau Reviews 10

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

At first I hesitated because of bad…

At first I hesitated because of bad reviews,When I clicked on the website, I found it was a brand new website. The products are different. The payment method is Paypal only,
I want to change another style of the dress,after 1 hour payment, after communicating with customer service, they refunded part of the price difference. 20 days after receiving the goods, I found that the chiffon dress suits me well. Thx.

11 December 2021
Unprompted review
Rated 5 out of 5 stars

Latest Stylish Dress

Latest Stylish Dress, i really love the blue gowns,as i am a big size girl, so i order a custom size dress for my prom, when i got the dress , it suits me well, i have recommend the website to my friends , thanks guys

3 April 2021
Unprompted review
Rated 1 out of 5 stars

Just bad. So, so bad.

I bought a dress online as per the listed sizings which I received within the allocated time frame (I'll give them that) but the dress did not fit, nor did it look anything like what I ordered. When I contacted customer service to seek a refund I was told that the dress was the correct size but if I was having issues to get it tailored. I advised that I got the size correct however the dress that was sent to me was smaller than the "standard sizing". They replied that all their sizes fluctuate by 1 inch "either way" and that there is one inch worth of material to get the dress altered. Even IF that material is there, one inch will not make up the difference in the dress that was MADE too small.
They're also operating as an "Australian store" when they're clearly not which is even more infuriating.

I'm now stuck with a $200 dress that I cant wear and have to somehow fork out more money to buy another one.

I wish there was just a way to shut down scams like this!!

29 October 2016
Unprompted review
Rated 1 out of 5 stars

No customer service if you have any issues

The dress i had ordered was too small for my body even though it was my regular size. It was two sizes too small, after putting a ticket in it took three days of trying to contact them did they actually reply. It took several attempts to achieve nothing. The policies to protect us from scams really are FAKE! Don't every order from this company.

30 September 2016
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

I purchased a beautiful A line dress for my year 12 formal and was super excited as the picture featured on the website was absolutely breathtaking. When i received the dress it was a totally different style and cut to what was described. The 'A line' dress actually has a mermaid tail style and therefore does not fit my body shape. After contacting the company relentlessly, they have refused to give me a refund or exchange. I am very unhappy as my year 12 formal is only 11 weeks away and i now need to find another dress and i've wasted over $250 of my hard earned money on a dress that i can never wear due to the wrong description of the dress from the company. I wish i could write a glowing review but they have only been unhelpful and not understanding. Do not buy from this company.

12 August 2016
Unprompted review
Rated 1 out of 5 stars

Do NOT Buy from them!!

Worst online shop ever. Very poor quality. My dress didn't look like in the picture at all. It had no shape to it and it was just very disappointing. I will never buy from this website again and I wouldn't recommend it to anyone.

11 August 2016
Unprompted review
Rated 2 out of 5 stars

Do NOT buy from FormalDressAustralia.com

DO NOT purchase from this online store. I received my dress and it looks nothing like the images displayed. It looked really cheap and the sequins/beading looked horrible. I left them a negative review on the dress and they deleted it!!!
Yes they are cheap but the dresses are horrible and not as imaged.

7 November 2015
Unprompted review
Rated 1 out of 5 stars

Unhappy

Would never buy from formaldresdaustralia again. Been waiting over a month for my dress and still not received them. I told them the day and event I needed my dress. They said they would have it on time for me but just lied and when I messaged them about my dress they did not even send it and it was 3days before my event. They told me they Would send it the
day I emailed them. So who knows when I'll get my dress. Very unhappy and will never go to this company again.

16 March 2015
Unprompted review
Show reviews in all languages. (10 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look