Honest real person review - possibly the best casino ive played at, been pretty consistent the last month. Havent hit vip status yet and even without the baseline whatsapp chat has been extremely gene... See more
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beyond all the usual popular slots every casino site has .. they actually offer a whole category of exclusive games you can’t play anywhere else .. the graphics and themes on their original titles are... See more
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Scam! Real player here, so I deposited money and opted to withdraw... Typical scummy casino, said I need to wager another $100 dollars before I am able to withdraw. DO NOT USE THIS CASINO!
When I first tried depositing, my bank flagged the transaction since it was my first time. Mark from support actually called me to help. He was very patient and friendly while guiding me. The site its... See more
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Company details
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Step into the realm of Fortune Play, where every player is destined for a winning experience. Our fully localised platform offers leading payment options, including fiat and cryptocurrency, complemented by our dedicated around-the-clock customer service. Get ready to be treated like royalty through our exclusive loyalty program, where daily, weekly, and monthly cashback rewards await. Or, step up your game and gain access to our invite-only VIP club, where you'll truly lead the pack. Join us now and discover firsthand why Fortune Play reigns supreme in the world of online gaming excellence.
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3.3
Average
167 reviews
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Replied to 85% of negative reviews
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Never Play there !!
Never Play there !!! Scam Casino they dont let you withdraw
Play on other Casinos
20 January 2026
Unprompted review
Reply from Fortuneplay
Hello Kevin,
We’re sorry to see that you feel this way. Please note that we do not block withdrawals without reason. All withdrawal requests are processed in accordance with our terms and regulatory requirements, which may include account verification and payment method checks.
If you have experienced an issue with a withdrawal, we strongly encourage you to contact us directly so we can review your case and assist you properly. You can reach our support team at vip@fortuneplay.com with your username and details of the issue.
We take such feedback seriously and are always willing to investigate and resolve legitimate concerns.
Best Regards,
The Fortune Play Team
Terrible rtp
Terrible rtp. I spun $500 at $2 bet size on Gates scatter shot, and didn't even get into a bonus, and I just spun another $300 down the drain on the same slot at $2 bet size, and still no bonus. So much for double chance.
9 January 2026
Unprompted review
Reply from Fortuneplay
Hello Jordan Vallejo,
We’re sorry to hear about your frustration and understand how disappointing a session like that can be. All of our games use certified RNGs and RTP is calculated over millions of spins, not individual sessions—but we’re happy to review your experience and explain how features like Double Chance work. Please feel free to contact us at vip@fortuneplay.com so our team can assist you further.
Best Regards,
The Fortune Play Team
Everything worked really well
Everything worked really well. Completly satisfied With you
6 January 2026
Reply from Fortuneplay
Hello customer,
Thank you so much for your kind feedback! We’re really glad to hear everything worked well and that you’re completely satisfied. We truly appreciate your support and look forward to helping you again in the future.
Best Regards,
The Fortune Play Team
Eating player money 😇
19 December 2025
Reply from Fortuneplay
Hello Gijomon Charuvilayil Raju,
We’re sorry to hear you feel this way and understand your concern. Our goal is always to ensure fair play and secure payouts for all players. Please reach out to us at vip@fortuneplay.com so we can review your account and clarify any issues regarding your funds.
Best Regards,
The Fortune Play Team
This is a scam website!!
This is a scam website!!! I took their freebet initially and made an amount of winnings with some bets! Deposited then and requested a withdrawal. Nor the withdrawal was made, neither the balance was returned back to my account: it was deducted to a mere 16,71€, so you can’t even withdraw!
Support btw was on and off!
Avoid these online sh**holes!! There are millions of reasons!
21 November 2025
Unprompted review
Reply from Fortuneplay
Hello Erald Avdolli,
Thank you for sharing your experience, and we’re truly sorry to hear about the frustration you’ve encountered. We understand how concerning it is when your withdrawal doesn’t go through or when your balance appears different from what you expect.
Please note that free bets and bonus offers often come with specific terms—such as wagering requirements or restrictions—which may affect withdrawable balances. However, your funds should never simply disappear, and we take situations like this very seriously.
We’d like to review your account in detail to understand exactly what happened with your withdrawal request and your remaining balance, and to make sure everything is corrected if any mistake occurred.
Please email us at vip@fortuneplay.com with your account details, and we will personally investigate and get back to you as a priority.
Thank you for bringing this to our attention. We’re committed to resolving this for you as quickly and transparently as possible.
Best Regards,
The Fortune Play Team
Fast and fair!
I lost here a few times but I also won here and when I won i received my money within 24hrs. Also the verification went pretty fast even if they needed more documents which can be pretty annoying they get accepted within a few hours. I can’t complain. They have many games and most importantly you get your money fast if you win.
1 December 2025
Reply from Fortuneplay
Hello Adrian,
Thank you so much for your positive feedback — we're glad to hear you enjoy the games and that payouts and verification have been smooth for you. We truly appreciate your trust and are happy to provide a fast and fair experience every time you play!
Best Regards,
The Fortune Play Team
Withholding my winnings
First withdrawal was fast as. Then I got offered 2 separate promotions and they only honored one which at the time I was disgruntled the following day I recieve an invasive email asking atleast 10 questions and I HAD to answer each one. Questions such as do I sell stuff to gamble. Do I owe people money to gamble. Do I feel guilty when I gamble. Does gambling affect my health. At this moment I thought they were going to withhold my $1000+ withdrawal. Now they don't process my withdrawals until the final date of their timeframe which i believe is a stall tactic hoping id cancel and spend it all. Level up casino processes within 2hours max.
After completing x3 deposit bonuses on 10 November 2025 I recieve an email offering a whopping 300% bonus so I made a deposit of $300. With a wager amount of $36,000. As ive only ever played minimal bets it was one of my biggest wagers to date I decided to contact live support and ask what's the maximum bet allowed and even sent them a screenshot of the bonus I was referring too. They responded $7.50NZD and wished me luck. In my entire 10 years of online gambling I have NEVER bet more then $5. I finally wagered the full $36,000 using maximum bets of $3. Today ive been sent an email saying they have confiscated all my winnings because I exceeded the max bet amount. Which I have not. I have NEVER made such a high bet in my life. Ive gone thru my betting history and they refuse to show me where the $7.50 bet amount was. I dont buy bonuses either i played the entire amount with $3 bets. Fortune play have left my remaining $300 and taken my winnings. I can show every casino ive been with bets history and you will see i bet minimal bets 50c/$1 only in this instance i bet $3 bets because i was reassured my live support. I have also downloaded the transcripts between live support. Christine O'Connor is my name so the casino know who it is making this complaint!
12 November 2025
Reply from Fortuneplay
Hello,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you’ve described, and we understand how disappointing this situation must feel.
Your concerns regarding bonus clarification, withdrawal timelines, and the communication you received are very important to us. We never want any player to feel uncertain about their account or unsupported when seeking help. The issues you’ve raised—especially around maximum bet limits and the guidance provided by live support—deserve a thorough review.
So we can investigate this matter in full, including checking the transcripts and your betting history, please contact us directly at vip@fortuneplay.com. When you reach out, kindly include your account details and any screenshots or transcripts you mentioned so our team can look into this as quickly and accurately as possible.
We appreciate you bringing this to our attention and hope to resolve it with you soon.
Best Regards,
The Fortune Play Team
Reply from Fortuneplay
Hello D.B,
Thank you for your kind words! We’re delighted to hear that you’re happy with our customer service and speedy withdrawals — we truly appreciate your support!
Best Regards,
The Fortune Play Team
Reply from Fortuneplay
Hello Vince,
Thanks so much for the feedback! We’re glad you’re enjoying the gameplay and having a great experience. Your support means a lot to us!
Best Regards,
The Fortune Play Team
This is definitely a scam!
This is definitely a scam!! I had verified on making the account, they took my money and refused to give it back when i won. I had tried to withdraw multiple times, but there was a different excuse. First was not meeting their 3x betting requirements. I met those, and tried to withdraw my winnings, next they said that i didnt meet their verification requirements. They may have my money, but they wont get any more.
"Under Curaçao law, operators must verify a user's identity before permitting deposits or bets, a safeguard against fraud, money laundering, and underage gambling."
1 October 2025
Unprompted review
Reply from Fortuneplay
Dear Benjie Mataya,
Please know that we strictly follow all legal and regulatory requirements, including identity verification and betting terms, to ensure fair and secure play for all users. In case you need any assistance, do not hesitate to contact us via email at vip@fortuneplay.com
Best regards,
The Fortune Play Team
Didn’t get my money back.
Didn’t get my money back.
And even if i get it takes more than 2 weeks to get the deposit. And i need to give them proof to get my money back.
Too bad and too late.
Already deleted the app.
5 September 2025
Reply from Fortuneplay
Dear Suresh,
Please contact us at vip@fortuneplay.com so we can look into your case and assist you directly. We're here to help.
Best regards,
The Fortune Play Team
I mostly play roulette.
I mostly play roulette and compared to other sites the game play is smooth, no screen jumping around in the middle of your bet. I’d give Fourtuneplay a five star rating g except it takes to long for withdrawals. Most other sites or apps I’ve played on withdrawals are the same day, however Fortune play can takes minimum a day.
11 September 2025
Reply from Fortuneplay
Dear John,
Thanks for your honest feedback! We're glad you enjoy the smooth roulette gameplay and appreciate your patience with withdrawal times. Happy gaming!
Best regards,
The Fortune Play Team
Not recommended at all
Not recommended at all, yes there is a lots of bonus offers but winning it very hard, and if you win by luck they will make impossible to withdraw anything asking for lots of identity, but when it comes to depositing smoth and no one ask for any proof
23 June 2025
Unprompted review
Reply from Fortuneplay
Dear Nasser,
Please note that verification is required for your safety and to meet regulatory standards. For help with your account or withdrawals, feel free to contact us at vip@fortuneplay.com and we will be happy to assist you.
Best regards,
The Fortune Play Team
Great games and customer service
5 September 2025
Reply from Fortuneplay
Dear Johnathan,
Thanks! Happy to hear you’re enjoying the games and our support team!
Best regards,
The Fortune Play Team
Reply from Fortuneplay
Dear Harley,
Thanks! Glad you’re having fun and enjoying the free spins and bonuses!
Best regards,
The Fortune Play Team
Reply from Fortuneplay
Dear Nadia,
Thanks for the feedback! We’re glad you’re getting your winnings smoothly!
Best regards,
The Fortune Play Team
Reply from Fortuneplay
Dear cherie,
Thanks a lot! Glad you love the games and bonuses!
Best regards,
The Fortune Play Team
A casino that is second to none
A casino that is second to none, I was really afraid that this would be another casino with a black hole, but it is not so, the casino offers a lot, bonuses, fast deposits, payouts and of course what is most important for the player, RTP. I really have no comments, maybe for the insulation it would be faster, but this is also very worthy of praise. I recommend anyone who has had bad luck in other casinos to try their luck here. Huge games, very friendly staff, fast response, fast cashout and more and more.. good luck
8 August 2025
Reply from Fortuneplay
Dear Rile,
Thank you for the amazing review! We're thrilled to hear you’re enjoying the bonuses, fast service, and games. We appreciate your recommendation and wish you lots of luck!
Best regards,
The Fortune Play Team
The worst experience I’ve ever had
The worst experience I’ve ever had. At first they let the player win, then they completely ruin it. Payouts are delayed, with constant excuses why the money won’t be transferred. The worst casino experience of my life, I strongly warn everyone not to play here. The biggest scam.
4 September 2025
Reply from Fortuneplay
Dear Roland,
Please know that we operate fairly, and all games and payouts follow strict guidelines. Delays can happen due to verification or banking issues, but we're here to help. Please contact us at vip@fortuneplay.com and we will be happy to assist you.
Best regards,
The Fortune Play Team
Absolutely very trusted site,fare when…
Absolutely very trusted site,fare when comes to payment,and good pay outs,
4 September 2025
Reply from Fortuneplay
Dear D.O,
Thanks for the great feedback! Glad you trust us and enjoy the fair payouts!
Best regards,
The Fortune Play Team
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