Fountain Direct Reviews 

I ordered a toilet seat which was very expensive for my children as my 4 year old son kept falling in as he is just 4. this one was supposed to be bigger and have a wider seat as it is a "throne" seat. I received it and a couple of weeks later opened it once we had some time over Christmas to fit it. as soon as I took it out of the box it was clear it would never fit a normal toilet so I replaced it, resealed it in a box within a box marked fragile and paid for it to be retuned special delivery as requested by Fountain. at the time I returned it, Fountain said they would have to knock off £80 as we had not returned it within 10 days and I reluctantly accepted that. However having paid £260 for the seat and £20 for the postage, I was told by Fountain that it had arrived damaged so they would not receive it back and about 2 weeks later it was returned to me. I have no idea how they believe that this could have occurred when the toilet seat was not even fully removed when I originally received it as I saw immediately that it was the wrong back sitting (which was never clear or stated on the website that it needed a special Victorian style toilet) and I do not believe it was damaged at my end at all, they simply did not want to refund it. Iit was returned fully packaged, in the box, in another box and marked fragile. I will not be back to this company.

I would highly recommend as this was ordered on a Wednesday evening and delivered on a Friday morning. I knew the quality of the product but needed it at a low cost. I got it. Thanks for the service provided

Special thanks to Hannah for her efficient service.

One of the worries about ordering online is the hassle you might get if you want to send something back. In our case we ordered a fancy eco shower head that didn't live up to expectation. Fountain Direct were very helpful when I contacted them requesting a return and refund, no hassle whatsoever! Would definitely use them again.

We ordered shower glass doors for our bathroom from fountaindirect online bathroom store.Gotta say highly satisfied from Fountaindirect website.

my product (bathroom tap) arrived promptly and looked exactly as it did in the photo am more than happy with what I received.

Ordered over the phone and the correct item was delivered on time.
Thank you.

Price of product was far cheaper than local plumbing merchant.
I requested next day delivery and it arrived the next day.
A very good level of service

I found this company easy to deal with,and good at keeping me up to date on the progress of a very swift delivery.Highly recommended.

Great service, even when searching on line it is nice to confirm everything with a person!

I thought the prices were extremely competitive, the bonus being free delivery as well. The buying process was easy and delivery happened when it was scheduled so I have no hesitation in recommending Fountain Direct.

I bought bathroom radiator online from fountaindirect. It not only look great, but offer the luxury of warm towels. I enjoyed the services provided by this online store as well. Great addition to my remodeled small bathroom with high quality bathroom accessories.

Friendly staff, prompt delivery and hassle fere service

Best price after checking all over internet. Fast delivery at very reasonable cost . Friendly customer services.
Perfect