I ordered 2 slip covered dining chairs which are beautiful but arrived with dirt marks. I have reached to see if I can get a replacement cover. Will happily update my review.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very happy with the service provided by Fourseasonsliverpool, and with the items ( 2 garden ornaments: ammonite and statue of girl) I received from them. Prior to purchasing I had a few questi... See more
Company replied
It's a beautiful statue with so much detail on it. I absolutely love it! Great communication & a lovely delivery guy who brought the item into the house for us which was a relief as it's quite heavy!
Company replied
The wrong item was sent. I contacted Fourseasonsliverpool by email and phone (left 2 messages). They successfully dealt with the issue in a very friendly manner.
Company replied
4.2
Great
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was good with my purchase…
Everything was good with my purchase and I would like to say that this is the third time I have done this review!
1 March 2023
Reply from Fourseasonshomeandgarden
Thanks for your review. We are pleased that you are happy with your order. Thanks for your order and taking time to review us.
Delivered on time and item looked as…
Delivered on time and item looked as photo on description
25 February 2023
Reply from Fourseasonshomeandgarden
Thanks for the great review and taking time to review us. We take our own images to ensure that the product is properly represented.
Reply from Fourseasonshomeandgarden
Thanks. Glad you are happy with the order, service and delivery. Thanks for taking time to review us.
Great communication
24 February 2023
Reply from Fourseasonshomeandgarden
Thanks for the great review and taking time to review us. We are happy we could help.
Reply from Fourseasonshomeandgarden
Thanks for the great review and taking time to review us. Happy we could help.
They are absolutely incredible to sort…
They are absolutely incredible to sort out any issue, big thank you to Hannah in Customer Service, I wish every company had a Hannah working for them!
Beautiful products, would buy again for sure
8 February 2023
Reply from Fourseasonshomeandgarden
Thank you for the great review. Love the review! Glad you are happy with the service and the order. Thanks for your orders. We really appreciate you talking the time to review our small family business.
Great company to do business with
Very impressed with service and quality of statue. Very friendly, efficient seller. Contacted me to arrange a deliver date that suited me, which was appreciated just before Christmas.
15 December 2022
Reply from Fourseasonshomeandgarden
Thanks so much for your review. We really appreciate customers taking time to review our service and products. We appreciate that everyone leads a busy life so always ensure the delivery is at the convenience to the customer. Glad you are happy with the statue.
Love that your a family owned business, as above
Love that your a family owned business, from start to finish, I've had nothing but polite, efficient down right brilliant service. And very pleased with my purchase. Thank you.
21 December 2022
Reply from Fourseasonshomeandgarden
Thanks so much for your review. We really appreciate customers taking time to review our service and products. As a small family business it is so important to have happy customers. Glad you are happy with your purchase!
Reply from Fourseasonshomeandgarden
Thanks for taking time to review our service and product. Glad you are happy with your order!
Delicate vase delivered well packaged…
Delicate vase delivered well packaged and on the day promised excellent product and service from Hannah
1 December 2022
Reply from Fourseasonshomeandgarden
Thanks for the review and the great feedback. Glad you are happy with the vase and service!
Horses head and ammonite.devon
Really pleased,swift delivery.well packaged( 2xfragile items).items as described and looked exactly as expected! well done!
6 October 2022
Unprompted review
Reply from Fourseasonshomeandgarden
Thanks for the review and the great feedback. Glad you are happy with the purchase. The horse heads are a striking feature. We have a great range of stoneware and always ensure they are all well packaged.
Satisfied customer
Quick delivery, very well packed, arrived in perfect condition and as described. A little expensive but a lovely addition to the garden.
14 August 2022
Reply from Fourseasonshomeandgarden
Thanks for the review. Glad you are happy with your garden statue. All our items are checked and packed prior to dispatch. We have very little damaged items reported as we ensure items are well packed. Thanks again!
Garden ornament
Ordered a garden ornament item arrived on time well packaged and as described
11 August 2022
Reply from Fourseasonshomeandgarden
Thanks for the review and the great feedback. We take all our own images and descriptions to ensure that the item is described well to ensure customer satisfaction.
Very impressed with this company
Very impressed with this company. Item arrived really quickly and well packaged. Good communication throughout. Will definitely use again!
24 July 2022
Reply from Fourseasonshomeandgarden
Thanks for taking time to review our company. Thanks for the great feedback. Glad you are happy with the service and your purchase!
This has been a brilliant buying…
This has been a brilliant buying experience. Easy ordering process, and very speedy delivery, within 48 Hours of ordering. The ornaments are great, look wonderful in our garden
26 April 2022
Unprompted review
Reply from Fourseasonshomeandgarden
Thanks for your order and for taking time to leave a review. Glad you are happy with the service and the garden ornaments.
Lady with rose garland
It's a beautiful statue with so much detail on it. I absolutely love it! Great communication & a lovely delivery guy who brought the item into the house for us which was a relief as it's quite heavy!
28 February 2022
Reply from Fourseasonshomeandgarden
Thanks for the review. So happy you are pleased with the order. Thanks for your custom and support.
Very responsive and accommodating
Very responsive and accommodating. Items arrived very quickly and happy customer 😊
11 February 2022
Reply from Fourseasonshomeandgarden
Thanks for taking time to review our company. As a small family business we do appreciate the feedback. Glad you are happy with the service and your purchase!
very very helpful
18 December 2021
Unprompted review
Reply from Fourseasonshomeandgarden
Thank you so much for your review. As a small family run business we really appreciate your time to give us a great review.
Excellent service and love the lights!
28 June 2021
Reply from Fourseasonshomeandgarden
Thank you so much for your review. As a small family run business we really appreciate your time to give us a great review.
Absolutely fantastic customer service &…
Absolutely fantastic customer service & products. Thank you so much !
18 June 2021
Reply from Fourseasonshomeandgarden
Thank you so much for your review. As a small family run business we really appreciate your time to give us a great review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.