Fox And-sons Reviews 

DON’T EVEN DESERVE 1 STAR
Would NOT recommend fox and sons, especially the Kemp Town branch, Brighton - avoid the illusive Katie at all costs, she not only failed to do our contract correctly, providing us with the wrong energy provider leaving us with a 500 pound bill, tried phoning for a month and was never able to get through and never received a phone back, the initial deposit was calculated wrong and demanded the rest from us with no apology, they booked the PAT test wrong 2 times and then phoned my dad who’s just the guarantor to tell him that I had to be in on the third as it desperately needed to be done ( I was at the house waiting within the 4 hour window twice) - made me feel like a child. I’m a 20 year woman paying my own bills. Still in an ongoing battle with them, they are all nothing but rude and ignore emails and phone calls for ages - AVIOD AT ALL COSTS

Harassment doesn't begin to describe my experience with Fox and Sons. I am not even using them to try and sell my house4, and yet they constantly call my mobile and land line. I have blocked several of their numbers - both head office and local (Rottingdean) office. However, yesterday, they turned yup on my door step !!! to hassle me again. Totally unacceptable harassing behaviour. Does that make me want to trust them with my house sale - NO - in fact it has the complete opposite effect.

Great work guys. We sold our house with Fox and sons Tiverton with Millie and Anthea, both very professional and done a great job with great communication through the whole process. Thanks once again Dan & Su

So my experience with fox & sons has been a very positive one 😃
They have listened they understand and have empathy in my personal journey in finding my elderly mother a property in the Totton area as she is moving for Kent to be near to family . I would like to say that the gentleman Adam Newman is an asset to your company he’s been so helpful honest and has a good idea of what we are looking and finding properties to match my mums needs so a big Thankyou to him . Generally though everyone at the Totton branch has been fantastic great work all at Fox 🦊 & Sons Totton Thankyou Nicky

These people pray on the vulnerable!!! Had a viewing at my nans house as she passed away to find the right estate agent. The chap who came round completely under valued the property! So we decided to go for another company. They have been told that we are not going with them. Now they keep on giving my mum NUMEROUS phone calls, trying to find out information of how many viewings the property has had, not listening to her when she says she isn’t interested please stop contacting and they KEEP ON CONTACTING!!!! They do not listen!!!

Speaking with the Branch Manager Callum Barnard at Fox & Sons Rottingdean, Brighton was a pleasure. Callum is a friendly, kind, approachable and understanding gentleman. I would have no problem recommending Callum to anyone considering using Fox & Sons

David Johnston at Fox and Son in Eastbourne was exceptional! He guided me through finding the perfect apartment with professionalism and care. His attention to detail, clear communication, and dedication made the process smooth and stress-free. I highly recommend David to anyone looking for a reliable and supportive agent. Thank you for your amazing service!

Fox And Sons Estate Agents in Lewes Road, Brighton have major issues when it comes to client confidentiality and professionalism. I recently received an unsolicited call from their office asking if I wanted to sell a property—a house I don't even own. How did they get my number? Why are they discussing private client information with third parties?

But it doesn't stop there. I’ve witnessed firsthand how certain staff members joke about clients behind their backs, share private property images without consent, and treat personal information with a shocking lack of confidentiality.

Estate agents are supposed to be trusted with sensitive information, yet Fox & Sons clearly have no regard for data protection laws or ethical business practices. If this is how they operate behind closed doors, how can anyone trust them with something as important as selling their home?

⚠️ If you value your privacy, look elsewhere.

#DataProtectionMatters #UnethicalBusiness #PrivacyBreach #TrustMatters

We bought a house thanks to the team at Fox & Sons in Hastings. A big thank you to Curtis for his support throughout the process. There were some tricky issues in the chain which caused significant delays, but Curtis was professional and patient and he kept the sellers reassured and committed. Thank you!

I followed their Brighton office marketing recommendations. One viewing in 10 weeks and no follow up worth a damn on that one opportunity. Rely on self serving standard emails saying how big and successful they are, rather than returning calls and emails or answering questions. Tried to obfuscate when I mentioned termination. One to avoid.

Avoid this agency - Fox and Sons and especially Sequence Homes unless you enjoy troublesome management for your property.

We were unfortunate to have appointed Fox & Sons/Sequence Home to manage our property rented out in 2023.

Despite paying for a full management service, we have to deal with different incompetent employees who are unable to service/fix simple problems for our tenants or follow any of our simple instructions.

Throughout the entire tenancy, we had to constantly appease/dealt with our irate Tenants and solved minor problems that was overblown by Sequence.

We were able to solve minor issues from abroad ourselves whilst Sequence Homes employees were incapable of dealing with it in situ.

Now, 2 months after our tenant moved out, they have as yet to complete our check out/deposit refunds with us and our tenant.

Both our previous tenants and ourselves are still waiting for the solution.

Nightmare Agent from Hell - Fox & Sons + Sequence Homes.

Looking for a property Chris made my experience easy, he kept in regular communication with me and always followed up after my viewings listening to my feedback after a viewing, I really felt he knew what I was looking for . A really good guy and no hesitation in recommending Langney in Eastbourne branch … Thankyou !

I am absolutely appalled by how bad it has been trying to deal with this company. I put an offer in on a property via the Bitterne branch, the only contact I had from them was to increase my offer, since the increased offer was sent in and being told someone would contact me regarding next steps, I have not heard a thing. It has now been nearly a week and half. I have called and emailed numerous times, no one has bothered to reply or get back to me, after they said they would. It has left me fuming, I wish there was something more to do then just leave a review, but sadly this is the only option.
Buying a property is already a stressful situation, then having to deal with bad treatment on top is a whole different issue. All I can say is be weary. Heavily disappointed by the non professional handling of this whole situation. Wish I would never have to deal with them again but sadly you can't choose who someone sells their property through. They should do and be better.

Fox and sons Langley Eastbourne have been amazing and helpful throughout a very hard house sale. Without Eddy keeping me cool I don’t think I would have made it. Thank you so much Dave and Kathy stitchman 🏠🏠

Very poor service, yes they sold our house, but then did not chase the chain, keep us upated, return calls or call when promised, provided incorrect advice - we had to rely on the estate agent we were buying through, Charters, who updated us weekly, gave answers to our queries - I would not recommend them - caused far more stress and anxiety

This concerns one of the agents at the Polegate branch. Very, very pushy - and a liar. Was supposed to meet me at a property for a second viewing, during my lunch hour. I waited for 20 minutes in the blistering cold, and finally called the office. A colleague of the agent answered my call and I heard them talking to the agent - who had clearly completely forgotten about our viewing. I was told the agent was on their way and would be about 10 minutes. So, 30 minutes of an entire lunch hour waiting outside. When the agent turned up, they said they were late due to car trouble - an outright lie! Why not just tell the truth, apologise, and move on? The curtailed viewing would just about have been ok if the agent hadn't spent most of the time in the property telling me what I should and should't do with the place "in their experience". Being bossy and opinionated is one thing, but being an out and out liar is another completely. You need to employ better people, Fox & Sons. This person's colleague was a complete contrast and, honestly, I would far rather have been dealing with *them*. Have now taken my business to a different agent as a result.

The Fareham Branch at Fox and Sons has caused us no end of problems. First of all they boasted about their success rates in selling shared ownership and were not upfront about their 20 week contract. In 14 weeks we have had 2 viewings.. The first we never got feedback on and the second the person in question seems highly ineligible to take on a shared ownership scheme. The person showed up 4 weeks ago at our door expecting a viewing which we knew nothing about. Fox and Sons claims they knew nothing of the viewing and then later said he had indeed come into their branch.. It took them 4 weeks to get this person rebooked and they said they were a potential cash buyer. Which then turned out to be a load of rubbish, this person is at least 70 years old and needs a mortgage...
They've also ignored feedback. So this person told them their pictures of our house doesn't do it justice. And 2 other estate agents have given this feedback, as following my complaint they allowed us to go multi agency at 12 weeks. However, this stunt with this elderly buyer feels like a desperate attempt to get us sucked in and make us liable for the £4000 selling fee with the risk the sale could collapse or we get slapped with another £8000 if we miss the deadline to avoid the Early Repayment Charge from our current lender. I cannot stress how devious their selling tack ticks are and you should exercise extreme caution before considering anything from them.

Leah Beale in the Taunton office provided an excellent service during the sales process. From start to end she was motivated, enthusiastic and energetic about doing the best for me. Her communication was excellent, going above and beyond as I live overseas. She was very efficient and effective, and made the process go very smoothly, particularly with her forward planning which I couldn’t fault. Thanks so much Leah - I really valued your personal touch.

Excellent simply delivered: I want to really appreciate Victoria ( Portsmouth and southsea) for the speedy and support. I needed to vacate the property I was living in due to renovation scheduled for the property. All efforts to get another property to rent were not successful. All hurdles were removed and it was very quick.

Fox and Son Bognor Regis branch proved to be a great choice for us to sell our house with. Braden and his team worked with us from the start,they communicated at every opportunity,they were professional,efficient,helpful and friendly. Great team Thank you