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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality and craftsmanship. People frequently highlight the exceptional customer service and the helpfulness of the staff, making the overall experience very positive. However, some customers also noted issues with response times, mentioning instances where communication became slow or ceased entirely, especially after the design phase or when nearing deadlines. A few other people also felt that the durability of some products was not as expected, with designs and stones coming off after a short period.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting the excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional craftsmanship and... See more

Response time

People report ambiguous experiences with response time. Many customers praise the quick and helpful... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the excellent and top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Dayton Legends senior softball organization 50s division and the 55s division has purchased three sets of customized championship rings from Fox-Rings. The process was quick in terms of our fi... See more

Rated 5 out of 5 stars

Edward was great in helping our organization design some custom rings for our team. Quality is excellent and totally worth the wait. Took about 10 weeks from ordering to recieve rings so keep that in... See more

Rated 5 out of 5 stars

Fox rings was great to work with. Communication was great, they helped tweak renderings to get exactly what I was looking for. Quality of the ring was fantastic. I like the way you can either send you... See more

Rated 5 out of 5 stars

Thank you for the beautiful and heavy rings with lots of blings! Our boys absolutely loved them, and they arrived just in time for the banquet. We really appreciate your fast response and the constant... See more


Company details

  1. Jewellery manufacturer

Written by the company

Here are FOX-RINGS we design and produce beautiful rings. We specialize in championship rings as well as sales incentive (corporate rings) and class / years of service ring. We are NOT associated with FOXFANS.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kaii

I honestly couldn’t be happier with this ring. The craftsmanship is absolutely beautiful. It actually looks even better in person than it did in the pictures. The fit is just right, and you can really tell it’s made with quality in mind. The customer service was also wonderful, so helpful throughout the process. I’ve already gotten so many compliments. Whether it’s a gift or a treat for yourself, this ring is truly worth it!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for the beautiful and heavy…

Thank you for the beautiful and heavy rings with lots of blings! Our boys absolutely loved them, and they arrived just in time for the banquet. We really appreciate your fast response and the constant updates throughout the process. As a returning customer, we are very satisfied and will definitely be back next season.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

If I could give NO STARS I would

If I could give NO STARS I would. Started this waste last September. Paid money, received a decent looking example. Had 3 rings made, got them in February after we were told 6 weeks. Made several attempts to contact, finally when we received our 2 of 3 rings, all wrong size and still fighting to get our money owed for missing items and correct sized rings. What a joke. They should be ashamed and close.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing custom rings

We wanted custom "superbowl" rings for a corporate prize and fox rings delivered! We were blown away by the end product and our winners couldn't be more proud of their unique keepsake.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

We ordered custom Bocce Commissioner’s Cup Rings

We ordered custom Commissioner’s Cup rings from Fox Rings for our Spring Bocce League, and they turned out fantastic! The quality, design, and overall look exceeded expectations. Our winning team was seriously impressed, and the rest of the league was officially jealous—mission accomplished!

The process was smooth, communication was great, and the final product was spot on.

Highly recommend Fox Rings for any custom sports or championship ring needs. We’ll definitely be working with them again!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

The Chili Dipper Golf Tour has used Fox…

The Chili Dipper Golf Tour has used Fox Rings for a few years now. As in years past , this years rings were spot on. Best game in the business. Will continue our business relationship in the future. Thanks again fellas!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

I've used this company two years in a…

I've used this company two years in a row after my son's Junior All American football team won the Super Bowl back to back. The first year everything was fine, the rings came out great the stones weren't the color I approved, they were a lighter version, but I was fine with it. They did take about three months to receive, but I was told that upfront so we proceeded. The second year, I requested a certain color stone And I did not get that and I didn't know about it until I received the rings. The mock up that they sent me to approve the ring showed a dark purple, I received a very light purple. You can barely see that it's purple in the sunlight. The mock up that they sent me looked amazing! When I received the rings and I was getting ready to distribute them, I noticed that they misspelled the organization that we belonged to. That was not the mock up that they sent me. When I let my sales person know about it, he completely ignored me. I got no response, no apology, no willingness to make it right. We paid over $3500 for these rings and something should've been made right. This was 100% on them because the mock up showed me something different and it was changed at the last minute. I approved the correct spelling. I did not receive what I asked for. They obviously do not stand by their product if they cannot make this right. I had to give my rings to my Players With our organization misspelled.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

OMMMMMGGGGGGG!!!!!

OMMMMMGGGGGGG!!!!!! I love the rings!!!! The quality and the design of the rings are amazing. I loved the communication between Edward and I, if I had any questions or concerns, he responded in a timely manner. Considering the time I ordered the rings; I would the turnaround was great. Will definitely be doing business again with Fox Rings.
Thank you Edward

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great communication Edward keep it up. Great product well made and worth it. Much love Fox - Rings. 💯

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The design and turnaround rate of the rings were awesome! Edward was awesome to work with and stayed in communication with me regarding updates. Will definitely use Fox Rings again.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

The rings look GREAT

The rings look GREAT! Good quality, sizes are spot on! Would definitely recommend. They're also very attentive to your requests. Any changes you want made to the design are done promptly and with no push back. Very satisfied with the final product.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

100% will use again

Great service. Ed had great communication the entire process. We have done 2 orders of 130+ championship football rings. Great price point, great rings!

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute worst customer service around

Absolute worst customer service around. Very vague about return policy. They lie that shipping is free over $50.00 but at check out there is a shipping cost. I just returned two rings and was only partially refunded as they didn't honor the full refund beating around the bush. They also work with foreign partner that will ship specific items from China and send the incorrect item. Super awkward to deal with. The address they claim online is actually located in a sketchy neighborhood and not in an actual business location. Will no longer do business with them. Stay far away folks. You've been WARNED!!!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 2023 ring last fall for…

Ordered 2023 ring last fall for bragging rights and the rest of the guys thought it was a great idea to incorporate into future championships! Ordered 2024 for this years champion!
Great quality and very easy to order and work with Fox-rings exclusive supplier for our league moving forward!

27 January 2025
Unprompted review

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