I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... See more
Company replied
I had a really bad experience with another hair extensions salon. So made an appointment at foxy hair extensions and oh my word they look and feel amazing. The blend is beautiful. Felt so relaxed in... See more
The bonded hair removal stuff could be stronger it took alot of effort to remove even after paying over 25 pound for it to be simple . The glue took forever to soften a bond and still clung to the h... See more
Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send... See more
Foxy Hair Extensions have been established for over 15 years and supply many of the UK's leading salon chains with professional hair extensions catering for all budgets. We stock Pre Bonded Flat Tip Hair Extensions, Pre Bonded Stick Tip Hair Extensions, Nano Hair Extensions, Hair Wefts, Tape Hair Extensions and Clip In Hair Extensions, as-well as stocking all of the equipment and accessories to successfully install your clients hair extensions. Our own brand of Hair Extension Aftercare products help to care your clients new hair, ensuring the lifespan of the hair will be successfully met. Alongside this, Foxy Hair Extensions also host regular accredited training courses for people wishing to set up their own hair extension business and train in various training methods. Our salon and retail store in the Metrocentre, Gateshead offers a full hair extension fitting service and retails Clip in Extensions, with free colour matching which is available exclusively in store. If your local to Gateshead or Newcastle Upon Tyne, pop in for a chat and a cuppa with our friendly team for advice on permanent or clip in hair extensions. We offer payment methods via your credit or debit card or flexible payment terms via either Clearpay or Klarna. All of these options are available both for online or in store purchases.
2 Keel Row, NE11 9SZ, Gateshead, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website easy to navigate, products good quality and reliable delivery
I ordered for next day delivery and apparently I was over the time to receive this. Surely if that’s the case you should not take the £10 delivery charge. This is the second time this has happened

Reply from Foxy Hair Extensions
Hair is really good quality and at reasonable prices. My client wouldn't have any other brand, fast delivery also
This is the best hair I have ever used and for such a good price. Wouldn’t use anything else on my hair lasts for around 6 months too. 🥰
This is my second purchase, i always have such a wonderful experience from customer service to hair quality , after 4 months the russian/mongolian hair is still in excellent condition with minimal shedding and minimal length loss but the indian hair started thinning out and could not be reused , however this is not a downside the lifespan of the hair matches the website description , everything they claim about their hair is very accurate and you cannot beat the price!
Ordered before 2pm to guarantee next day delivery which I got. Kept well informed of journey of package. Hair is beautiful. Soft, silky extensions well packaged and a great price too. I will be using Foxy in future. Thank you x
Amazing smooth thick hair. Quick delivery too. Will use again
This company delivers and delivers every time
Hair is terrible. I have to brush them every half hour and the hair breaks off an they now look thin and straggly. Definitely will be going back to prestige

Reply from Foxy Hair Extensions
Bought colour ring as intend using foxy for my clients super quick delivery quality hair affordable prices seashells hair extensions recommends and promotes foxy for uk trade users
I switched to these as my current provider I used were out of stock and if I’m honest I wish I never wasted my money, I take care of my extensions as I’ve had them for years but the ends on these specific ones feel like straw! When you brush your hands through your hair and get to ends it feels awful. I’ve had them one month and getting out the shower after washing them seems almost impossible to brush, they become so easily matted. Personally I wouldn’t recommend and wouldn’t but from here again

Reply from Foxy Hair Extensions
Fantastic hair quality, as always. Super soft and the best colour range! Staff always happy to help with enquiries or offer advice wether via email or Instagram. Customer for 4+ years now!
The hair is gorgeous! So thick and so long! Amazing quality from root to tip
Fantastic quality hair at a very reasonable price, I have tried many others and am convinced that Foxy are unbeatable, this quality of hair comes at a much higher price with all other extension providers out there.

Reply from Foxy Hair Extensions
Excellent service, fabulous hair extensions which really do last. I get 5 months out of my wefts which I have sewn in. The hair is really is really luxurious and authentic.
The only place I go!!!!

Reply from Foxy Hair Extensions
Absolutely love the hair, I have bought many times from foxy hair, definitely recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.