I’m very happy with my pair of Persol sunglasses that I bought from Frames Direct. I’ve been looking for this particular style for a while. As I have bought several pairs of eyewear directly from Pers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Exceptional Quality Prescription Eyeglasses
Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.
FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear
Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.
Superior Customer Service
Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.
We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.
501 E Corporate Drive, 75057, Lewisville, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Often with sales I am able to find glasses cheaper here than with my eye benefits, and in the frames I originally wanted! Once again satisfied with my most recent order 2159254. Thanks!

Reply from Frames Direct
Had a great experience overall with Frames Direct. Used my prescription from my local eye doctor to order a backup pair of glasses online at a great price. Because I was ordering the exact same pair I bought in person, just in a different color, I was very confident in ordering online. I've done this twice now, and it's been great. While shipping took a little longer than I expected, they were worth the wait. Look and feel great. Would highly recommend.

Reply from Frames Direct
Huge selection of designer and budget-friendly eyewear with easy online ordering and prescription options. Great deals as well!

Reply from Frames Direct
Was looking explicitly for Easy Clip frames because I love the magnetic clip on sun glasses. I was able to find my size in a style I liked. And I was able to apply my insurance!

Reply from Frames Direct
great selections for frames. this was my second purchase from them.

Reply from Frames Direct
Commerce website was clunky, clumsy and difficult to navigate. It was difficult to move selection to shopping cart and then it took several attempts to provide payment and shipping information.

Reply from Frames Direct
I stumbled on to Framesdirect while glasses shopping, as they had the frames I was looking for and offered the best price+options for me. Entering insurance information was very straightforward, and after uploading my prescription I received my new glasses within ~2 weeks. Would happily recommend and will gladly shop with them again!

Reply from Frames Direct
Frames were scratched, Lenses were not exact prescription.

Reply from Frames Direct

Reply from Frames Direct
Initial order went smooth but I had to process an exchange and there is no insight or communication regarding the replacement frames. It has been over a week and I have no idea when I’ll receive the new frames or if they’re even being processed

Reply from Frames Direct
Glasses are just what I ordered, looks great, fast shipping, thank you 🙂

Reply from Frames Direct
I received my sunglasses in a timely manner. Good quality and packaged nicely. I would definitely use this company again.

Reply from Frames Direct
Frames arrived in good time and we’re in great shape!

Reply from Frames Direct
I ordered a pair of glasses, got an email they were out of stock, and when I went to order a different frame the first frames were still on the website.
After picking different frames I had no issues.

Reply from Frames Direct
My frames arrived quickly and in perfect condition, no issues whatsoever. I love them! The virtual try-on feature on the website is great! Excellent experience, great prices, will definitely buy here again.

Reply from Frames Direct
I would have given 5⭐️’s but I didn't like the amber/grey lenses. Yuk! I ordered brown turquoise frames and thought the lenses were a light brown to match frames. Boy was I surprised and would have shopped elsewhere for the brown lenses. I had a previous pair like this and they went missing. I was replacing the item, because I really liked this specific type of sunglasses and it had BROWN lenses. Overall these specific sunglasses are fabulous, and GUESS did their thing on this type of frame.

Reply from Frames Direct
I was honestly questioning whether the Oakleys were authentic at first because the price was so much cheaper than anywhere else. After receiving them, I can confidently say they are 100% authentic. The quality is exactly what you’d expect from Oakley, with no compromises at all. Shipping was prompt and everything arrived well-packaged. Overall, Frames Direct has even better prices than competitors and I would definitely buy from them again.

Reply from Frames Direct
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.