FranFund Reviews 111

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I used FranFund to structure my franchise launch through a ROBS rollover, and Laura Franklin made a genuinely complex process feel manageable. From the first conversation, she was direct about wha... See more

Company replied

Rated 5 out of 5 stars

Every person from the funding consultant to discuss options to the FranPlan specialist who walked me through and execute the process to the accounting specialist might have been the most superb and pl... See more

Rated 5 out of 5 stars

Becca Carlock is a consummate professional and a great partner to work with. Upon engagement, we discussed necessary steps and expected timelines. She followed through on every step, always communicat... See more

Rated 5 out of 5 stars

Tyra was the key to making our experience with Fran Fund smooth and helpful. There was a lot of detailed paperwork which was somewhat and daunting, she kept us calm and on point throughout the entire... See more

Company details

  1. Financial Institution

Written by the company

FranFund designs flexible, all-in-one funding plans that fit perfectly, no matter how rapidly your franchise or small business grows. Our most popular funding programs are SBA loans and 401(k) business funding, which allows you to use qualified retirement savings tax-free and penalty-free. By utilizing our franchise-specific pre-qualification tool and cultivating an extensive network of lenders who are franchise and small business friendly, clients pre-approved by FranFund have a success rate of 99%.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Professional and supportive throughout!

Kim helped me through every step of the way, setting up my C-Corp, setting up my ROBS account, and calling Charles Schwab to make sure I had everything in place that I needed. She was great to work with throughout the process!

5 June 2024
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Reply from FranFund

Thank you Larry for your glowing review. FranFund is thrilled that you enjoyed our services and are grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Solid company

Overall, I am pleased with the service provided. I trust that my new business is setup correctly and that I will have any support needed if I were to be audited. In starting this business, I was a little lost as to what needed to be done. Everything is new to me. FranFund was good at providing to me what is needed. There were a few technology glitches in the process. The box file sharing site used doesn't seem to work properly in that I can only view but not access, print, or post files to the site. If I were to do this again, I would find it helpful if FranFund were to provide an even more comprehensive approach to the business start up process. I would appreciate a checklist as a single list of all actions or items that need to be addressed. It would also be helpful if this list would include suggested actions that FrandFund does not provide services for but are necessary for starting and running a business.

21 June 2024
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Reply from FranFund

Thank you for your feedback, we appreciate you taking the time to leave a review and will share these ideas with the team! We're thrilled that you enjoyed our services and are grateful for the opportunity to serve you.

Rated 3 out of 5 stars

Corporate Yes- SBA No

We used FranFund to establish our Corporation and our SBA loan. For the Corporation, the service was really helpful. We had some small mistakes that elongated the process, but overall I would have 4 stars. For the SBA process, I am not sure I would do again. We gathered all the information and had 2 options for the SBA loan bank. However, our loan process with the selected bank made our work with FranFund non-existent. There was multiple do-over's and it was such a waste of time. We just closed on our loan a month ago and we have good credit and solid documentation. After a month of having our loan in place, we severely regret the bank and are trying to transfer our loan.

21 June 2024
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Reply from FranFund

Thank you for sharing your thoughts about the SBA loan process with FranFund. Once your loan request is with your selected lender, FranFund is still available to assist and happy to help when notified of anything needed until the loan is closed to fund.
Sometimes there are things outside of our control, such as the bank's internal processes, timing, etc. but we do our best to help even in those situations. We appreciate your feedback and are grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Everyone has been really helpful and…

Everyone has been really helpful and attentive to assisting me with my C-Corp. All very professional and polite, always available to answer questions when needed.

13 June 2024
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Reply from FranFund

Thank you so much for taking the time to leave a review! We appreciate your feedback and are delighted to hear about your positive experience.

Rated 5 out of 5 stars

From the first call everyone that I…

From the first call everyone that I have talked to at FranFund have been so nice and helpful. Great people and they are always there to answer all your question when you have them. Excellent and highly recommend!

5 June 2024
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Reply from FranFund

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our service. We appreciate you taking the time to leave your review!

Rated 5 out of 5 stars

What an extraordinary company

What an extraordinary company. They really help people like me make our American Dream come to past. I’m so grateful for the FranFund Company

1 June 2024
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Reply from FranFund

Thank you for sharing your feedback with us! Your review brightened our day, and we're grateful for your support.

Rated 4 out of 5 stars

Experience was good overallll

Experience was good overall. Following up once referred to lender to verify if there were any questions or concerns would have been an even better experience and not just a congratulations email upon completion of SBA lending process.

4 June 2024
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Reply from FranFund

Thank you so much for taking the time to leave a review! We appreciate your feedback and are delighted to hear about your experience.

Rated 4 out of 5 stars

Recommended for a new franchise startup!

Recommended for a new franchise startup! They did a good job matching me up with a lender even though every franchise is different.

4 June 2024
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Reply from FranFund

Your review made our day! Thank you for sharing your feedback with us. We're thrilled that you enjoyed our services, and we're grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Went from IRA savings to Franchise Owner

My case took me from someone with an IRA who wanted to open a business to franchise owner. There were several steps in my process from converting my IRA to funding a C Corporation and securing an SBA loan. I was transferred through four different people during the process and it was seamless. The process was thorough and the explanations of my responsibilities were clearly laid out. The team was pleasant, responsive and helpful! Couldn't have done it without FranFund

7 June 2024
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Reply from FranFund

Thank you for taking the time to leave a review! We value your feedback and are thrilled to hear about your positive experience.

Rated 5 out of 5 stars

FranFund is an excellent resource!

FranFund is excellent for helping you through each step of the entrepreneur process. I had zero experience and little understanding of how to navigate the process and their team was excellent in all areas of guiding me, as well as educating me on what to do.

30 May 2024
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Reply from FranFund

Your review made our day! Thank you for sharing your feedback with us. We're delighted you enjoyed our services and grateful for the opportunity to serve you.

Rated 5 out of 5 stars

An awesome alternative to a small business loan

Working with Becca at FranFund was awesome. She was knowledgeable and quick to respond to my many questions. ROBS funding is not the easiest, and it has tricky parts. She was able to help me navigate them, advise me, and make the whole process as smooth as possible. I highly recommend them if you're looking into funding a new small business. If nothing else, they can give you the critical information you need to decide if an ROBS route is the right one for you.

13 May 2024
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Reply from FranFund

Thank you so much for sharing your feedback! We're thrilled you chose FranFund and appreciate the opportunity to work with you. Your satisfaction is our top priority, and we're glad we could meet your expectations.

Rated 5 out of 5 stars

Wonderful

Shelby and Kim were both great to work with. They were very responsive and supportive and were willing to explain what was going on as we moved through the process. Kim is very knowledgeable and it is evident that she knows her job well and you can rest assured you are in good hands with her.

5 June 2024
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Reply from FranFund

We appreciate you taking the time to share your experience with FranFund! Your satisfaction is our top priority, and we're glad we could meet your expectations.

Rated 5 out of 5 stars

Awesome team!

Everyone has been very professional and very customer focused. I really appreciate the assistance and guidance we have received. Jesika is amazing!

6 June 2024
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Reply from FranFund

Thank you for sharing your feedback and for choosing to work with FranFund. We're delighted to hear about your experience and appreciate your trust in us.

Rated 5 out of 5 stars

Love

Love, love, love Becca!

Wonderful personality, knowledgeable and witty. Was Awesome from start to finish.
Doug.

13 May 2024
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Reply from FranFund

We greatly appreciate your feedback and are thankful for the opportunity to work with you through FranFund. It's wonderful to hear about your positive experience.

Rated 5 out of 5 stars

Held my hand through the whole process

Held my hand through the whole process, allowing me to focus more on my business and less on administrative stuff related to ROTH rollover

5 June 2024
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Reply from FranFund

Thank you for sharing your feedback and for choosing FranFund! We appreciate your trust in us and are thrilled to have been a part of your journey.

Rated 5 out of 5 stars

White Glove Service

From day 1 FranFund has been top shelf service. Definitely a value add while navigating the complexities of setting up a new business. A+!

5 June 2024
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Reply from FranFund

We sincerely appreciate your feedback and your partnership with FranFund. It's wonderful to hear about your positive experience. Thank you for allowing us to support your goals, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

FranFund made this process so easy and…

FranFund made this process so easy and smooth. Becca was absolutely amazing, she was on top of it every step of the way. We appreciate all the assistance FranFund provided.

29 May 2024
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Reply from FranFund

Thank you for sharing your feedback with us! We're delighted you enjoyed working with FranFund.

Rated 5 out of 5 stars

The FranFund service was A+

The FranFund service was A+. Becca guided me through the process of setting up my company’s profit sharing plan. She made the process seem so easy. She was transparent and set expectations along the way. Granting met all my expectations and more.

17 May 2024
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Reply from FranFund

We truly appreciate your feedback! It’s wonderful to hear about your positive experience with FranFund. Thank you for allowing us to assist you on your franchise funding journey!

Rated 5 out of 5 stars

ROBS and SBA - great help

Everyone at FranFund was responsive and engaging. I was given the information of what to expect along with estimated times it may take. Not only did I use FranFund to execute ROBS, but they also helped me secure an SBA loan in the time I needed it to happen. I am grateful that the entire process was without issue.

7 May 2024
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Reply from FranFund

Thank you for sharing your feedback and for choosing FranFund! We're delighted to have had the opportunity to work with you and appreciate your trust in our services.

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