Frank's Sports Shop Reviews 122

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!

Rated 1 out of 5 stars

The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST! *Bought & payed for a top for my son’s birthday. *Date for delivery came & gone & NO sign of the top! so i got in touch w... See more

Rated 2 out of 5 stars

I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID".... See more

Company replied

Rated 1 out of 5 stars

After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could... See more

Company details

  1. Sporting Goods Shop

Information provided by various external sources

Frank's Sport Shop is located at the Bronx NY – Franks is a New York Icon since 1922. We offer a wide selection of quality work wear, work uniforms, work pants, work jeans, casual jean, outerwear, footwear, team uniforms, outdoor gear, army & navy goods, from Carhartt, Dickies, Levi’s, Wrangler, Big Bill, Champion, Columbia Sportswear, Alpha Industries, Schott, Red Wing, Thorogood, New Balance, Under Armour, and many more! Great Products, Awesome Prices, Excellent Service!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

122 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The Worst experience I've had on the…

The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST!
*Bought & payed for a top for my son’s birthday.
*Date for delivery came & gone & NO sign of the top! so i got in touch with Frank only to be told “they had missed the order somehow & they will send one out to me before my sons birthday date as more were due in?!
* 2nd promised date arrived & once again NO top NO communication!
*Asked for a full refund (you guessed it) “waiting on reply” informed my bank of fraudulent behaviour from this “shop”!
It is not worth the risk! AVOID

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.

20 October 2022
Rated 5 out of 5 stars

Brilliant!

This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.

21 October 2022
Rated 5 out of 5 stars

I love the Tom Glavine signed baseball…

I love the Tom Glavine signed baseball glove! Supple leather and lots of nostalgia. Will continue to look for more of your great deals. Franks Sports Shop has really good sports equipment. Will be going checking out more of their goodies in a few days.

16 September 2022
Unprompted review

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