Your product range is excellent. The great variety of other stores that are available through you is also great. Product quality is almost always great. The pricing and offer deals are really g... See more
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Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb
Contact info
United Kingdom
- www.frasersplus.com
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Replied to 72% of negative reviews
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Great gor me as a till payday backup
Absolutely fantastic this is. Went to sports direct for some school trainers to be told about this. It makes my life so much easier knowing I can use this as a backup. With affordable monthly payments.
Absolute ripoff postage charges
They don't tell you that if you order an item and it doesn't fit, not only do you have to pay postage to return it, but they also don't refund the cost to post to you.

Reply from Frasers Plus
No hidden payments
No hidden payments, also the monthly payment makes it easy to shop as it help me to budggeting.
I love the fact that you can pay with…
I love the fact that you can pay with Frasers plus in the 3 installments interest free and it’s easy to use
Frasersplus has been excellent to me…Excellence and Simplicity
Frasersplus has been excellent to me helping me to plan payments affordable
No stress and no issues
I also appreciate top quality products from Frasers plus
BRILLIANT
It is easy to click on when purchasing an item online and you are informed what you have to pay and when. Also you receive a reminder just before the date for paying. You can do 3 months or longer which is good for managing your money. I find this all very useful and brilliant.
Im glad i got Frasers plus account as…
Im glad i got Frasers plus account as get extra discounts and interest free over 3 months and I wouldnt of usually gone to sports direct but now I do all the time, happy customer
Flexible terms
A hassle to pay off your balance in full
They make it nice and easy for you to open an account and make a purchase but when it comes to trying to pay off your purchase or to reduce the amount off months over which you want to it pay back, they then make you try and download the app and fiddle through that. It should be a lot simpler to pay off my balance in full, through my account through the Fraser plus website without having to download an app to do this. Definitely won’t be using this service again.

Reply from Frasers Plus
Easuy to understand payment for terms…
Easuy to understand payment for terms and great for the grabbing those deals on items for you love.
I find frasers plus really good as you…
I find frasers plus really good as you can pick Quality clothing and stretch out the cost
I love fraser + been struggling to get…
I love fraser + been struggling to get credit recently will recommend to family and friends
Easy to apply
Easy to apply
Great way of spreading the cost
Easy way to track payments and amount owing.
Saved money
Customer service is garbage
I wanted to give zero stars for the absolute dire experience I have had with the bistro garden set I ordered but it wouldn’t let me. So I had to give it one star. This has been a nightmare from delivery onwards. There’s a fault with the order and I opted to return it for a full refund. This item has still not been collected by Evri, who by the way must be one of the worst ever couriers to use. I am paying for this item which is not fit for purpose through no fault of my own, and cannot get a refund until it is received back at House of Fraser. This has been going on for at least 3 weeks now. Your customer service is rubbish and I can honestly say I will never ever buy a furniture item from House of Fraser again. One very pissed off customer 😡😡😡

Reply from Frasers Plus
As a former employee
As a former employee, it helps so many customers in the busy parts of the year like ‘ back to school’ which so expensive for parents.
Quick and easy app to use
Quick and easy app to use. Like the flexibility of the payment plan where you can choose 3 ways to pay your bill off and the fact you have control to change it at the push of a button yourself to increase flexibility, also helps spread the cost of providing clothes and trainers for kids. Where you can take goods away and pay later.
This app is the most confusing thing…
This app is the most confusing thing ever! Trying to figure out what's what and how much you're going to end up paying is a nightmare. I pity anyone who's older trying to figure out how not to pay the extortionate amount of interest charged. I shall be deleting my account and never ordering from Studio again when I've paid my bill off. It's the worst thing Studio did letting Fraser group take on their payments.

Reply from Frasers Plus
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