I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free. Although I wasn't able to rehome one off Freeads, I was very thankful for all the advice, and the deposit s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good platform to sell items. However an annoying persistent issue is with obvious scammers who target you on high value items . They’re very persistent with messages and demands for pers... See more
Company replied
First time I had used this service and found it easy to join and complete your advert. We had a good response and were notified immediately when there was any messages. Would recommend to anyone wit... See more
Company replied
This is the first time using freeads to sell pets, and i would like to say that my experience is very positive. Easy to place an add, uploading pictures/videos. And is reviewed very quickly. My li... See more
Company replied
Company details
- #86 of 196 best companies in Online marketplace
Written by the company
Freeads.co.uk is one of the UK’s most trusted and beloved websites for pet parents looking to find and responsibly rehome puppies, dogs, kittens, cats, birds, horses, ponies, and other pets. Browse trusted pet and equestrian ads from genuine breeders, rescues, and responsible owners across the UK, with thousands of pets looking for loving homes every day. Our PetSafe deposit scheme helps pet parents rehome with even more confidence by adding extra protection and trust throughout the process. Whether you are searching for a new companion or responsibly rehoming a pet, Freeads helps pet parents connect safely and confidently with genuine breeders and trusted owners nationwide.
Contact info
United Kingdom
- www.freeads.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Freeads.co.uk
Thank you for your fantastic review, Hemen.
We're thrilled to hear you think Freeads Pets is one of the best websites. Feedback like this is incredibly rewarding for the whole team, and we're delighted you enjoyed your experience with us.
Thank you for choosing Freeads Pets. We look forward to welcoming you back again soon.
5* let me know whenever a message had…
5* let me know whenever a message had been sent got loads of enquiries from the advert sold on the second day
29 July 2026
Reply from Freeads.co.uk
Thank you for your fantastic 5-star review, Susan.
We're delighted to hear you received plenty of enquiries and successfully rehomed so quickly. Selling on the second day is a brilliant result! It's also wonderful to know our message notifications kept you up to date whenever a new enquiry arrived, making it easy to stay in touch with prospective owners.
Thank you for choosing Freeads Pets. We wish you all the very best and hope to welcome you back again in the future.
Easy to navigate
22 July 2026
Reply from Freeads.co.uk
Thank you for your 5-star review.
We're delighted to hear you found Freeads Pets easy to navigate. We work hard to make advertising and finding pets as simple and straightforward as possible, so it's wonderful to know you enjoyed using the website.
Thank you for choosing Freeads Pets, and we hope to see you again soon.
Reply from Freeads.co.uk
Thank you for your wonderful review, Tracey.
We're delighted to hear you had such a positive experience with Freeads Pets and that you'd be happy to use us again. Knowing our members would choose us for their next pet advert is one of the biggest compliments we can receive.
Thank you for choosing Freeads Pets. We look forward to welcoming you back in the future.
Got notifications well.To upgrade all…
Got notifications well.To upgrade all the time was costly.
Lay out was easy to do and easy to edit.
Quite a few time wasters.
29 July 2026
Reply from Freeads.co.uk
Thank you for taking the time to leave a review.
We're pleased to hear you found Freeads Pets easy to use, that editing your advert was straightforward, and that the notifications helped you keep up with new enquiries.
We also appreciate your feedback about upgrade costs. Upgrades are entirely optional, and we regularly offer discounts and promotions to help members get even better value when they choose to boost their adverts. Feedback like yours helps us continue improving the experience for everyone.
Thank you for choosing Freeads Pets.
Reply from Freeads.co.uk
Thank you for your great review, Mr Jones.
We're delighted to hear your advert attracted lots of enquiries through Freeads Pets. Helping responsible owners and breeders reach genuine prospective owners is exactly what we aim to do, so it's wonderful to know you had such a positive experience.
Thank you for choosing Freeads Pets and for taking the time to share your feedback.
Birds for sale Quick and easy and advert went live…
Quick and easy and advert went live quickly will definitely use again
28 July 2026
Reply from Freeads.co.uk
Thank you for your wonderful review, Brian.
We're delighted to hear you found it quick and easy to advertise your birds on Freeads Pets, and that your advert went live promptly. It's especially rewarding to know you'll be using us again in the future.
Thank you for choosing Freeads Pets. We look forward to helping you again next time.
Reply from Freeads.co.uk
Thank you for your kind review, Daren.
We're delighted to hear you found Freeads Pets friendly and easy to navigate. We work hard to make the website welcoming and straightforward to use, so it's wonderful to know you had such a positive experience.
Thank you for choosing Freeads Pets and for your support.
Reply from Freeads.co.uk
Thank you for your fantastic review, Sean.
We're delighted to hear you found everything on Freeads Pets smooth and easy to navigate. We work hard to make every part of the website as simple and intuitive as possible, so it's wonderful to know you had such a positive experience.
Thank you for choosing Freeads Pets and for taking the time to share your feedback.
Very Helpful and fast support team.
28 July 2026
Unprompted review
Reply from Freeads.co.uk
Thank you for your wonderful review, Paul.
Your kind words mean a great deal to us. Our support team works incredibly hard every day to help members, answer questions and keep Freeads Pets a safe and welcoming place for responsible pet owners, breeders and buyers. They don't often receive public recognition, so your feedback will be especially appreciated.
We're delighted to hear you found the team both helpful and quick to respond. Thank you for taking the time to recognise their efforts, and thank you for choosing Freeads Pets.
Always a great way to buy and sell.
20 July 2026
Reply from Freeads.co.uk
Thank you for your great review, Paul.
We're delighted to hear you've consistently had a positive experience with Freeads Pets. It's wonderful to know our website continues to be a great place to buy, sell and responsibly rehome pets, as well as find pet accessories and services.
Thank you for choosing Freeads Pets and for your continued support.
I'm of a certain age and I find it very…
I'm of a certain age and I find it very hard to find what I'm looking for and I don't know how to get my messages on the app so I'm rating 3 star's
26 July 2026
Reply from Freeads.co.uk
Thanks for sharing with us and we endeavour to continue to make the site easy for all ages.
Please do contact our support team and they will assist you to help you find your ideal pet if you experience any other difficulties.
This is absolute the worst experience…
This is the absolute worst experience I've had posting an advert. The website use to be good. But now you post an advert and it disappeares instantly and there are no emails as to why the advert has vanish, no instruction on how to fix the issue and no help from their so-called support team. They never reply to messages... I don't know who is the scammer now. The website or the people on it. But from my experience they are all very very bad... Very bad
27 July 2026
Unprompted review
Reply from Freeads.co.uk
Thank you for your review.
We're sorry to read your comments. However, we're unable to verify the experience you've described as no account or advert details have been provided, despite the opportunity to do so.
We also cannot find any contact from you via our support channels, so we haven't had the opportunity to investigate or assist. Our support team responds to genuine enquiries every day and is available via both email and live chat.
If you'd like us to review your case, please reply via Trustpilot with your account details or contact our support team directly. We'll be happy to investigate any genuine issue and provide a full explanation.
Excellent service
I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free.
Although I wasn't able to rehome one off Freeads,
I was very thankful for all the advice, and the deposit security they offer for free, they have other free services to offer.
I did pay a very small amount for year to boost my wanted advert it wasn't really neccessary only my choice.
Excellent site for Pets only rescues, rehoming, wanted, and brilliant advice to support you.
21 July 2026
Reply from Freeads.co.uk
Thank you for such a thoughtful review.
We're delighted to hear you found Freeads Pets helpful during your search for a rescue senior dog. Although you found your new companion elsewhere, it's wonderful to know you valued our free wanted adverts, advice and the security offered by our PetSafe deposit service.
It's also great to hear you chose to boost your wanted advert, even though it wasn't essential, and that you recognised the range of free features available to help responsible pet owners, breeders and adopters.
Thank you for your kind recommendation and for choosing Freeads Pets. We wish you and your rescue dog many happy years together.
Okay but need to wait 72 hours before…
Okay but need to wait 72 hours before non vip can text you else it would have been 5/5 but for now only 4/5 from me
27 July 2026
Reply from Freeads.co.uk
Thank you for taking the time to leave your review.
We're pleased to hear you had a positive experience overall. We appreciate your feedback regarding the waiting period for non-VIP members. Many of our lovely breeders prefer to receive enquiries from VIP members first, helping them prioritise committed buyers while still allowing everyone to get in touch.
Thank you for choosing Freeads Pets. We genuinely value your feedback and are delighted we were able to earn 4 out of 5 stars from you.
Reply from Freeads.co.uk
Thank you for your kind review, Anna.
We're delighted to hear you had a positive experience with Freeads Pets and found the website worked well for you. It's wonderful to know you enjoyed using it.
Thank you for choosing Freeads Pets and for taking the time to share your feedback.
Excellent site to advertise on
Excellent site to advertise on, easy to use and answer enquiries on plus kept up to date regularly.
26 July 2026
Reply from Freeads.co.uk
Thank you for your wonderful review, Jill.
We're delighted to hear you found Freeads Pets easy to use and enjoyed how simple it was to advertise and respond to enquiries. It's also great to know you found the regular updates helpful throughout the process.
Thank you for choosing Freeads Pets and for your kind recommendation.
Free and easy to avert and not be…
Free and easy to avert and not be afraid of the world
26 July 2026
Reply from Freeads.co.uk
Thanks for your wonderful feedback, we work hard at Freeads Pets, to ensure our wonderful members enjoy a seamless service, from joining, to posting an ad, to rehoming their beloved pets.
Thanks for trusting us to be your partner for this amazing journey.
The teams @ Freeads Pets
6 different dogs we tried to purchase…
6 different dogs we tried to purchase and all we’re time wasters either didn’t answer or disappeared without a trace and customer support was a waste of time . This site is a disgrace.they take your money and in return you get absolutely nothing . They should be shut down there as bad as the scammers and time wasters they support.
25 July 2026
Unprompted review
Reply from Freeads.co.uk
Thank you for your review.
We're sorry to read about your experience. Having reviewed our records, we're unable to find any contact from you via our support team or live chat, so we haven't had the opportunity to investigate the concerns you've raised.
Freeads Pets has no control over how quickly breeders rehome their pets or when an advert becomes unavailable after a pet has found a new home. Once a pet has been rehomed, advertisers may remove or close their advert at any time.
If you'd like us to review your experience, please contact us with your account details or reply via Trustpilot. We'll be happy to investigate any genuine concerns.
Great website very easy to upload pet…
Great website very easy to upload pet ads and it’s free to do so unlike other sites
25 July 2026
Reply from Freeads.co.uk
Thank you for your fantastic review, Kazz.
We're delighted to hear you found Freeads Pets so easy to use and that uploading your pet advert was quick and straightforward. It's wonderful to know you also value being able to advertise for free, making it easier for responsible owners and breeders to find loving new homes.
Thank you for choosing Freeads Pets and for taking the time to share your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.