First af all it's a high quality trailer, in good condition. Renting was easy and very cheap. Normally I rent a trailer from another company, and these are poor quality. So I am very happy and nex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super easy, super quick and nice and clean trailer. Plug and drive. Will definitely use this service again.
Company replied
Easy cheap and functional! Love the Simplicity! Only bad was connection to the lock, might be my phone. Using this again 10/10
Company replied
Really easy to use and set up. Very comfortable experience. Trailers very roomy!
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
19k reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Easy and fast hire of trailer
Easy and fast hire of trailer. App works great and easy to use
24 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Ronny,
Thank you for your review.
Great to hear that you found the trailer hire easy and fast, and that the app works well and is easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Worked smoothly and as expected!
24 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Torstein,
Thank you for your review.
Great to hear that everything worked smoothly and as expected.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Marius,
Thank you for your review.
Great to hear that you’re happy with the service.
Best regards,
Freetrailer
Nice app, nice trailer AND NICE PEOPLE!
Nice app, nice trailer and nice people I spoke to on the phone when I asked for deferring my rental period with one hour. They vere not only very nice but also very efficient!
No doubt I plan to use Freegrailer again. Thank you!
23 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Halvor,
Thank you for your review.
Great to hear that you had a positive experience with both the app, the trailer, and our customer support team. We’re especially glad they were able to help you quickly and efficiently when you needed to adjust your rental time.
We really appreciate your kind words and look forward to seeing you again at Freetrailer!
Best regards,
Freetrailer
It is very easy to book, pickup and deliver
It is very easy to book, pick up and deliver. The trailers are always in good condition. I am very happy to be able to use Freetrailer.
23 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Fred,
Thank you for your review.
Great to hear that you find it easy to book, pick up, and return the trailer, and that you’re happy with the condition of the trailers. We really appreciate your continued use of Freetrailer.
We’re glad to have you as a customer!
Best regards,
Freetrailer
Very good setup!
No problems. App works without any problems! Even got reimbursed when I returned the trailer earlier.
23 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Hans,
Thank you for your review.
Great to hear that everything worked smoothly with the app and that you had a good overall experience. We’re also glad you appreciated the reimbursement when you returned the trailer earlier.
Hope to see you again soon!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Jorrito,
Thank you for your review.
Great to hear that you found the trailer clean, undamaged, and affordable.
We appreciate you sharing your experience with Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Jens Erik,
Thank you for your review.
Great to hear that you had a good experience and found everything easy and affordable.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Perfect and easy with the app
22 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jeff,
Thank you for your review.
Great to hear that you found the app perfect and easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Fully automated
Fully automated, hustle free… great system. Thanks coop obs bygg
22 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Adiyaman,
Thank you for your review.
Great to hear that you find the system fully automated and hassle-free, and that you’re happy with the experience at Coop Obs Bygg.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Per,
Thank you for your review.
Great to hear that you find it simple and easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Easy to use and fast pickup and return.
Easy to use and fast pickup and return.
21 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Torbjörn,
Thank you for your review.
Great to hear that you found the service easy to use and that both pickup and return were fast and smooth.
We really appreciate you taking the time to share your experience with us!
Best regards,
Freetrailer
Great service!
21 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Camilla,
Thank you for your review.
Great to hear that you’re happy with the service.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Ali,
Thank you for your review.
Great to hear it was good for you, hope to see you again!
Best regards,
Freetrailer
Fantastic service – smooth, transparent, and highly recommended!
I had a great experience with Freetrailer. The booking process via the app was super easy and straightforward. When I picked up the trailer, it was in perfect, flawless condition.
Regarding the price, all fees are clearly explained before the rental begins. Because of the small booking fee, it’s not completely free, but that was absolutely no problem for me given the great service. Both pickup and return at the location went incredibly smoothly without any issues.
I will definitely recommend Freetrailer to anyone looking for a reliable transport solution!
19 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Stefan,
Thank you for your review.
Great to hear that you had such a smooth and positive experience with Freetrailer. We’re glad the booking process was easy, the trailer was in great condition, and that both pickup and return went without issues.
We also appreciate your understanding regarding the pricing and fees, and your recommendation means a lot to us. And just a tip; if you stand right next to an available Freetrailer, you can book it directly without the reservationfee - and this is how you can get it totally for free.
Thanks for using our product!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hej Tommy,
Tack för din recension.
Vad roligt att höra att du tycker det var smidigt.
Tack för att du använder Freetrailer!
Vänligen hälsning
Freetrailer
Easy to rent
Easy to rent, easy to pay and clear instructions. Trailer in good condition
18 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Hakan,
Thank you for your review.
Great to hear that you found it easy to rent and pay, with clear instructions, and that the trailer was in good condition.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Everything was smooth and easy
Everything was smooth and easy. Everything works and we rented a trailer for a whole day for a very fair price
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Kamilla,
Thank you for your review.
Great to hear that everything went smoothly and easily, and that the trailer worked well for you throughout the day. We're glad to hear that you appreciate our pricemodel. Hope to see you again!
Best regards,
Freetrailer
Everything is good only sad there is no…
Everything is good only sad there is no 2 axel skaphenger available that can tow more weight
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Omar,
Thank you for your review.
Great to hear that everything worked well for you overall.
We understand your wish for a twin-axle closed trailer with a higher load capacity. This is something we continuously evaluate based on demand and availability at our partner locations, and we really appreciate you sharing your input—it helps us improve our offering.
Best regards,
Freetrailer
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