Quality is always great and staff are really friendly on collection. Prices are better than most other french import supermarkets around. Ordered many times and never had an issue. Just wish they did... See more
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Ordered a couple of Kinder Maxi eggs and delivered as expected on the correct day. Decent packaging with the recyclable fill chips.

Reply from www.frenchclick.co.uk
I must be lucky but I have not had any issues with frenchclick except for the odd items damaged in transit , and this has always been resolved satisfactorily.
Even my latest order ( although something wasn't delivered because it was out of stock ) was a breeze and even better this time round : NOTHING has arrived damaged...
Can't fault them, really.
Everything is well packaged and fresh products wrapped in with ice packs and bubble wrapped too.
Enjoy the site but even though you can find some products cheaper on some competitor's sites , frenchclick always comes cheaper in the end due to lower delivery costs. Shame they cannot be cheaper on EVERY item compared to other resellers...;-)
Have shopped there 3 times now and will do again in the future.
Thanks guys and keep up the good work.

Reply from www.frenchclick.co.uk
Great service I searched everywhere for taragon mustard and they had it. quick delivery

Reply from www.frenchclick.co.uk
Fantastic service, I use to get my biscuits with good price and perfect packaging. Thanks.

Reply from www.frenchclick.co.uk
Tried an initial order, only 8 items, to see if we liked the goods prior to placing a big summer order for a family BBQ. We are glad we did. While the quality of the goods is quite high, comparable with Waitrose, etc, the use by dates were very close, only two days on some items, and the order took 9 days to arrive from ordering online. Obviously they cleared out the old stuff on our order, so we’ll have to eat it quickly, over the weekend. Not a perfect experience.

Reply from www.frenchclick.co.uk
Great range of products and fast delivery.

Reply from www.frenchclick.co.uk
Coffee arrived well packed, easy payment and ordering. Thanks

Reply from www.frenchclick.co.uk
Had exactly the item I wanted. Quick delivery and not too expensive. Thanks, will be back for more Margret in future..

Reply from www.frenchclick.co.uk
Great to be able to get these items, prosciutto, fromages. Thanks a lot. Very well packed.

Reply from www.frenchclick.co.uk
Speedy delivery, all in decent condition. Could use less packaging, that's the room for improvement.

Reply from www.frenchclick.co.uk
Order 8 bottles, had not arrived, told Courier tried twice on one day and again, someone in all day, no card left at any time, sent numerous emails asking for the tracking number for no reply. They take your money, do not deliver, then won’t forward a tracking number for Parcelforce who have alleged tried to deliver and not once left a card.
Turns out supplier had the correct address on the invoice and order and then managed to put the wrong address on the parcel, it was only by chance that the recipient checked the invoice after opening and had the honesty to bring the items to us.

Reply from www.frenchclick.co.uk
Always delivered on time and correctly. Very happy with the products.

Reply from www.frenchclick.co.uk
Really useful for French goodies I can't find elsewhere. Good delivery options and not too expensive.

Reply from www.frenchclick.co.uk
All products arrived in perfect order and tasted delicious. Thanks a lot, Pat.

Reply from www.frenchclick.co.uk
Purchased Rillettes (Pate) which was delivered on 17/12/23 but 'use by' date was 28/12/23 (11 days) which I didn't notice until 12/01/24. Contacted customer services who said that it is a fresh product (it is definitely not as it is a processed preserved product) and that 11 days before expiry is acceptable. These people are getting rid of old stock - and customer service is shocking. Further to the reply from Frenchclick - I bought this product when I lived in France and it has a much longer shelf life than stated by Frenchclick who say it is a "Fresh" product - absolutely isn't as it's processed with preservatives??

Reply from www.frenchclick.co.uk
Not able to get to France for our usual Galette this christmas / new year found French Click. They had the same one we like and ordered a few extra items as well, all arrived when expected and everything was great. Will order more next time, now we have tried and French click delivered !

Reply from www.frenchclick.co.uk
Very easy to use and everything was delivered in good condition and on the arranged time.

Reply from www.frenchclick.co.uk
I have ordered a month ahead and not a word from them. Tried to phone and nobody picked UP. Where is my food? No idea.
Update this company has no changed my order and removed items! It is my New year Eve meal no bother...thé only reason i ordered from you was to get foie gras and now this order is going to be late and incomplete. Please save yourself a job and stay away

Reply from www.frenchclick.co.uk
my order window was running late -1hour- not too bad considering its xmas, I ordered fritelle wanting lays but expecting benenuts(all part of polish chain now). very very pleased, as the fritelles are lays and the expiry date is may2024 ! Excellant

Reply from www.frenchclick.co.uk
Good selection and reasonable delivery charges but an insane amount of packaging, all plastic. It's a long while since I've seen expanded polystyrene rather than compostable packaging pellets. Would be too embarrassed to order again from them.

Reply from www.frenchclick.co.uk
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