Absolutely incredible experience in French Eye White City. Handled expertly by Pedram, who helped us endlessly and made sure everything was absolutely perfect. Ended up buying 2 suits and couldn’t hav... See more
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Pedram provided a great service in the White City store when we went to buy my husband's wedding suit. He was attentive, helpful and responded to our requests quickly. He also made us feel comfortable... See more
I’m extremely disappointed to be writing this review, but after more than a year of delays and no resolution, I feel I have no choice but to share my experience with Frenchi. In 2024, I paid £1,4... See more
Excellent shop and great experience. Raman was really friendly, didn’t push a sale at all - I tried on about 10 things and he had all the patience in the world. Was very pleasantly surprised at the pr... See more
Company details
Written by the company
We don't do refunds
Contact info
Montfichet Road, E20 1EJ, London, United Kingdom
- www.frencheye.com
Hasn’t replied to negative reviews
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Excellent customer service
At Frencheye they mean business, the team is very professional with attention to detail. I received the best customer service ever, in fact, I watched how they care about other customers too, it’s great and no wonder almost everyone who came in the shop whilst I was waiting for suite to be tailored, they bought something! Sabina was exceptionally professional and friendly with great eye for the details. Thanks to you Sabina you helped sort out my suit. Really appreciate it! Richard 👍🙏
Superb customer service direct from…
Superb customer service direct from store manager. Expedient and professional. If you're suit shopping this is the first place you need to go.
Really good experience
Really good experience in the store - clean and organised, and great service provided by Sabina. Would defo recommend

Reply from FRENCHEYE
Stratford branch great experience
Visited the Stratford branch and Zee was absolutely amazing! So patient with all of the requests we had, even bringing different types of trousers and suits for comparison. The tailoring fit to perfection and that, together with the experience Zee provided, it was a great visit. Definitely recommend.

Reply from FRENCHEYE
Civil Suit Shopping
The service and suit selection in Fencheye is genuinely amazing. I had my eyes set on a particular suit online and then upon entering the store was blown away by their entire selection. Sabina was the lady serving me and she had an impeccable eye for detail to nail the suit fitting. Thank you for taking the time to serve me and my partner Sabina!
Abhay gave excellent service to me when…
Abhay gave excellent service to me when I needed to buy a suit for an event in the entertainment industry. The slim fitted suit and colour he recommended looked perfectly on me. He made sure it was tailored in 20 minutes! He was very helpful and knowledgeable to the smallest detail. He was also charming, yet sincere and never made me feel pressured. Once again, Abhay was brilliant!!!
Best,
Darren
Great suit and Service
My name is Tabarek
My suit is amazing the fit is fantastic also due to the amazing tailoring i will hundred percent recommend this store to others
Chaya was very helpful with the…
Chaya was very helpful with the discovery of my suit at French connection.. just in time for my graduation!!
Very helpful customer service
Great service quickest suit ever…
Great service quickest suit ever brought!!!

Reply from FRENCHEYE
Professional and helpful
Looked for my wedding suit - best quality and range of suits from any store. Abs was extremely helpful and friendly, highly recommended.

Reply from FRENCHEYE
Races
Walked into frencheye and was very welcomed from the beginning. There was loads of choice and the staff were all very helpful and very friendly. Sabina gave outstanding customer service, and very happy with the end product.
Leon

Reply from FRENCHEYE
Chaya was great in helping choose the…
Chaya was great in helping choose the perfect suit! She was professional and patient. Her attention to detail is unparalleled. She was very accommodating and ensured the tailoring was done in a timely manner. I look forward to returning back to the UK and purchasing more suits!

Reply from FRENCHEYE
Excellent quick efficient service from…
Excellent quick efficient service from Chaya!
Thanks
Unparalleled Elegance In Suits And Service
I came from USA for three days - one of the days was to shop at Frencheye, Oxford Circus. Chaya served me today and it was a marvellous experience. She was friendly and very professional in her approach, even aiding me in not selecting a suit I liked but the colour of which did not suit me compared to the beautiful suit she helped me decide on. It was even tailored and ready same day. I will definitely be back for more.
Great service
We was walking passed whilst here on a trip here and fell in love with a purple suit in the window we fell for. Sabina was quick to serve us and managed to get the Taylor to squeeze in our alterations for same day. Huge thank you from us! Great service
Thanks very much to Abhay for sorting…
Thanks very much to Abhay for sorting me out with a tux for my wedding party, the alterations came out perfect thanks to his attention to detail!
What a fantastic experience for my son…
What a fantastic experience for my son getting his graduation suit. You made him feel a million dollars. Can’t thank you enough. The staff are all so lovely unfortunately I’m not sure of our assistants name but she was so good. She took photos for him too. What a great shop. Oxford street branch.
Amazing Customer Service from Zee
Visited Westfield Stratford City looking for a suit. Zee’s service couldn’t have been any better! Amazing customer service and got my suit altered within a week.
Top notch service
Top notch service, quality fabric suits and shirts
Definitely I’m returning customer
Thanks to khadija for the sweeping service
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