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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely incredible experience in French Eye White City. Handled expertly by Pedram, who helped us endlessly and made sure everything was absolutely perfect. Ended up buying 2 suits and couldn’t hav... See more

Rated 5 out of 5 stars

Pedram provided a great service in the White City store when we went to buy my husband's wedding suit. He was attentive, helpful and responded to our requests quickly. He also made us feel comfortable... See more

Rated 1 out of 5 stars

I’m extremely disappointed to be writing this review, but after more than a year of delays and no resolution, I feel I have no choice but to share my experience with Frenchi. In 2024, I paid £1,4... See more

Rated 5 out of 5 stars

Excellent shop and great experience. Raman was really friendly, didn’t push a sale at all - I tried on about 10 things and he had all the patience in the world. Was very pleasantly surprised at the pr... See more

Company details

  1. Formal menswear shop
  2. Clothing Shop
  3. Fashion accessories shop

Written by the company

We don't do refunds


Contact info

3.7

Average

TrustScore 3.5 out of 5

305 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service

At Frencheye they mean business, the team is very professional with attention to detail. I received the best customer service ever, in fact, I watched how they care about other customers too, it’s great and no wonder almost everyone who came in the shop whilst I was waiting for suite to be tailored, they bought something! Sabina was exceptionally professional and friendly with great eye for the details. Thanks to you Sabina you helped sort out my suit. Really appreciate it! Richard 👍🙏

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience in the store - clean and organised, and great service provided by Sabina. Would defo recommend

27 June 2022
Unprompted review
FRENCHEYE logo

Reply from FRENCHEYE

Thank you for your feedback. We are happy to hear that you enjoyed your shopping experience and we will share with the team. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Stratford branch great experience

Visited the Stratford branch and Zee was absolutely amazing! So patient with all of the requests we had, even bringing different types of trousers and suits for comparison. The tailoring fit to perfection and that, together with the experience Zee provided, it was a great visit. Definitely recommend.

26 June 2022
Unprompted review
FRENCHEYE logo

Reply from FRENCHEYE

Thank you for your feedback and we will share with the team ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Civil Suit Shopping

The service and suit selection in Fencheye is genuinely amazing. I had my eyes set on a particular suit online and then upon entering the store was blown away by their entire selection. Sabina was the lady serving me and she had an impeccable eye for detail to nail the suit fitting. Thank you for taking the time to serve me and my partner Sabina!

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Abhay gave excellent service to me when…

Abhay gave excellent service to me when I needed to buy a suit for an event in the entertainment industry. The slim fitted suit and colour he recommended looked perfectly on me. He made sure it was tailored in 20 minutes! He was very helpful and knowledgeable to the smallest detail. He was also charming, yet sincere and never made me feel pressured. Once again, Abhay was brilliant!!!
Best,
Darren

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Looked for my wedding suit - best quality and range of suits from any store. Abs was extremely helpful and friendly, highly recommended.

15 June 2022
Unprompted review
FRENCHEYE logo

Reply from FRENCHEYE

Thank you for your review and we appreciate your feedback Abhay is one of our many stars ⭐️

Rated 5 out of 5 stars

Races

Walked into frencheye and was very welcomed from the beginning. There was loads of choice and the staff were all very helpful and very friendly. Sabina gave outstanding customer service, and very happy with the end product.
Leon

14 June 2022
Unprompted review
FRENCHEYE logo

Reply from FRENCHEYE

Thank you for your review and we appreciate your feedback. Sabina is one of our many stars and I will share this feedback with the store

Rated 5 out of 5 stars

Chaya was great in helping choose the…

Chaya was great in helping choose the perfect suit! She was professional and patient. Her attention to detail is unparalleled. She was very accommodating and ensured the tailoring was done in a timely manner. I look forward to returning back to the UK and purchasing more suits!

14 June 2022
Unprompted review
FRENCHEYE logo

Reply from FRENCHEYE

Thank you for your review and we appreciate your feedback. Chaya is a brilliant ambassador for our brand with her excellent customer service.

Rated 5 out of 5 stars

Unparalleled Elegance In Suits And Service

I came from USA for three days - one of the days was to shop at Frencheye, Oxford Circus. Chaya served me today and it was a marvellous experience. She was friendly and very professional in her approach, even aiding me in not selecting a suit I liked but the colour of which did not suit me compared to the beautiful suit she helped me decide on. It was even tailored and ready same day. I will definitely be back for more.

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

We was walking passed whilst here on a trip here and fell in love with a purple suit in the window we fell for. Sabina was quick to serve us and managed to get the Taylor to squeeze in our alterations for same day. Huge thank you from us! Great service

12 June 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience for my son…

What a fantastic experience for my son getting his graduation suit. You made him feel a million dollars. Can’t thank you enough. The staff are all so lovely unfortunately I’m not sure of our assistants name but she was so good. She took photos for him too. What a great shop. Oxford street branch.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service from Zee

Visited Westfield Stratford City looking for a suit. Zee’s service couldn’t have been any better! Amazing customer service and got my suit altered within a week.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service, quality fabric suits and shirts
Definitely I’m returning customer
Thanks to khadija for the sweeping service

5 June 2022
Unprompted review

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