Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easily organised, I made an error with my dates and they quickly rescheduled me to a later slot in the day which worked for me. The valeter arrived on time and was very friendly and engaging. H... See more
Company replied
Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be usi... See more
Company replied
Our valeter Steven was professional on time and did an amazing job with our car. Even messaged ahead to see if we wanted to rebook because of the weather however it turned fair so he just got on with... See more
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service.
My car feels brand new again. Will be using again!
30 May 2026
Unprompted review
Reply from Fresh Car
Hello Tom,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you had a great experience. Thanks for recommending and we look forward to assisting you again!
I had my car valeted on Saturday and…
I had my car valeted on Saturday and Stephen did a wonderful job looked like it had just come out of the showroom perfect job .I've used this company for several years and will continue to use them and their pricing is fantastic so again brilliant job
30 May 2026
Unprompted review
Reply from Fresh Car
Hello Thomas,
Thank you for sharing such a fantastic review!
We’re thrilled to hear that Stephen delivered a showroom perfect finish and that you’ve continued to trust us over the years.
Your loyalty and kind words about our pricing mean a great deal, and we’re delighted to keep providing you with brilliant results every time.
Great service all round
Great communication. Valet transformed my car and worked really hard all the time. Pleasant and polite valet, would rcommend.
1 June 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you so much for your kind words!
We’re delighted to hear that the valet’s hard work, politeness, and communication made such a positive impression, and that your car was transformed to look like new.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!
Easy booking
Easy booking. Operative arrived on time. Only giving 4 stars as I noticed small areas had not been cleaned properly when using the car later that day.
27 May 2026
Unprompted review
Reply from Fresh Car
Hello Alison,
Thank you for sharing your feedback.
We’re pleased to hear the booking and punctuality met your expectations, but we’re sorry to learn that some areas were missed.
We truly value your comments as they help us improve, and we’ll make sure this is addressed so your next experience is flawless.
Reply from Fresh Car
Hello Sheila,
Thank you for your feedback!
We’re delighted to hear Mason did a great job on your car.
We’ll be sure to pass on your appreciation, it means a lot to the team to know their hard work is valued.
2nd time using Fresh Car
2nd time using Fresh Car. Can’t find any faults at all. Couldn’t be easier- book- they arrive on time- complete the job to a very very high standard and hand keys back. No hidden extras- no hard upselling. These guys genuinely seem to take pride in their work and it shows!
26 May 2026
Unprompted review
Reply from Fresh Car
Hello Patrick,
Thank you for choosing Fresh Car again!
We’re delighted to hear that your second experience was just as seamless and fault free as the first. It’s great to know the straightforward booking, punctuality, and high standard results stood out to you.
We truly appreciate your recognition of the pride our team takes in their work, your recommendation means a lot to us!
Great communication,really great job
26 May 2026
Unprompted review
Reply from Fresh Car
Hello Philip,
Thank you for your feedback!
We’re delighted to hear that the communication was clear and that you were impressed with the quality of the job.
Providing a smooth experience and great results is always our aim, and your comments mean a lot to us.
Reply from Fresh Car
Hello Ceri,
Thank you for your kind words!
We’re so pleased to hear you found the service great and that everything met your expectations.
Your feedback means a lot to us and helps keep our team motivated to deliver the best results every time.
Dave did a fantastic job of my car
Dave did a fantastic job of my car, quick and efficient a real grafter and even in extremely hot temperatures did not stop until completed. Would highly recommend and personally will be using him again
28 May 2026
Unprompted review
Reply from Fresh Car
Hello Kevin,
Thank you for sharing your experience!
We’re delighted to hear that Dave’s hard work and efficiency impressed you, even in the hot weather.
His dedication to completing the job thoroughly is exactly what we aim for, and it’s great to know you’ll be using our service again.
Your recommendation means a lot to us!
Absolutely brilliant
Absolutely brilliant. Car came out looking like new, thank you so much! I’ve been using Fresh Car for three years and would highly recommend!
26 May 2026
Unprompted review
Reply from Fresh Car
Hello Lauren,
Thank you for your continued loyalty over the past three years!
We’re thrilled to hear your car came out looking like new once again.
Your recommendation means a great deal to us, and we truly appreciate your trust in Fresh Car.
Great job
Great job, very highly finished. Stephen was very friendly and knowledgeable. I’m very happy with the results and would highly recommend this service, looks right out of the showroom! Many thanks Stephen!
28 May 2026
Unprompted review
Reply from Fresh Car
Hello David,
Thank you for your wonderful feedback!
We’re delighted to hear you’re so happy with the highly finished results. Stephen will be thrilled to know his friendliness and knowledge made such a positive impact.
It’s fantastic to hear your car looks showroom‑ready, your recommendation means a lot to us!
Reply from Fresh Car
Hello Matthew,
Thank you for your feedback!
We’re delighted to hear you found the service excellent and that our team came across as both professional and friendly.
Providing a smooth, high‑quality experience is always our goal, and your comments mean a lot to us.
Very friendly service
Very friendly service. Great job both inside and outside. Car looks brand new. Easy to book, easy to change date as something came up and Krystian was a delight to deal with.
28 May 2026
Unprompted review
Reply from Fresh Car
Hello Duncan,
Thank you so much for your kind words!
We’re delighted to hear that you found our service friendly and that your car looks brand new inside and out. We’re also glad the booking process was smooth and flexible for you.
Krystian will be thrilled to know he made such a positive impression, we’ll be sure to pass on your feedback!
Easy to book with excellent results
I was able to book the mini valet one day & by the following afternoon it was completed to a very high standard. Simon & his colleague (sorry his name has slipped my memory but I know it began with C), worked very hard which was admirable given the extremely high temperatures. They made an excellent job of cleaning my car both inside and out, the internal clean was most impressive given the state it was in when they started.
I will use Freshcar again myself & will have no hesitation in recommending them to friends who may be looking for a similar service
26 May 2026
Unprompted review
This is my second time using Fresh Car…
This is my second time using Fresh Car - Pete is an absolute treasure and always does an amazing job.
Thank you - I appreciate you xx
Big love
Kim.
26 May 2026
Unprompted review
Reply from Fresh Car
Good Morning Kim,
Thanks for taking the time to leave a review outlining your experience from using our services.
We're so glad to hear you're a returning customer who has been happy with the valet provided by Pete.
Thanks for recommending! We truly appreciate it.
Cowboy service
Cowboy service. On the day due to turn up at 10am I get a call from a non English speaker stating engineer's car broken down? My 70 year old neighbour was out moving her car for me to use her drive. I cannot recommend. Also, they state in their booking email that if customer cancels then you have to pay fees!
26 May 2026
Unprompted review
Reply from Fresh Car
Hello Ally,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and the inconvenience caused on the day of your booking.
We’d really like to investigate this further and ensure it doesn’t happen again.
If you’re willing, please send us the details at clean@freshcar.co.uk so our team can look into it properly.
Great service
Great service. My car was filthy with shoe dirt and dog hair but when valet complete was like new. Highly recommend.
22 May 2026
Unprompted review
Reply from Fresh Car
Hello Patricia,
Thank you for your kind words!
We’re so pleased to hear that the valet transformed your car from muddy and covered in dog hair to looking like new.
Your recommendation means a lot, and we’re delighted the service made such a difference for you.
Recent valet
We booked a valet and polish on both cars. Delighted with the finished product on each. Thanks
22 May 2026
Unprompted review
Reply from Fresh Car
Hello Andy,
Thank you for sharing your experience!
We’re thrilled to hear you were delighted with the valet and polish on both cars.
It’s wonderful to know the finished results met your expectations and your appreciation means a lot to the team.
Dave did a great job on our car
Dave did a great job on our car, making it look as good as new, with a great attention to detail. Will definitely use again.
18 May 2026
Unprompted review
Reply from Fresh Car
Hello Julian,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service provided by Dave.
Thanks for recommending!
Will use again five stars
Keiran was polite showed me what he was going to do . After he had finished he knocked on the doors d asked me to come out and to see what he had done. The car was immaculate I will definitely ask for him next next time.
10 April 2026
Unprompted review
Reply from Fresh Car
Hello Philip,
Thanks for taking the time to leave a review. We appreciate it!
We're so glad to hear you were happy with the service that was provided by Kieran.
Thanks for recommending!
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