Freshcotton Reviews 3,455

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a pair of Saucony sneakers, even after the pricey UPS delivery outside of EU it came cheaper than any other option I found to buy them online. There was a small delay from them while moving... See more

Company replied

Rated 5 out of 5 stars

Really recommend this shop, very quick delivery to the UK

Company replied

Rated 5 out of 5 stars

After ordering everything went very smoothly and it arrived on time, did not run into any issues.

Company replied

Rated 4 out of 5 stars

Everthing was really good, there are only few articles that stay in the shop but not avaible, be carefull ;)

Company replied

Company details

  1. Shoe shop

Written by the company

Freshcotton is dé plek waar je online streetwear koopt met merken zoals Nike, adidas, Daily Paper, Patagonia, Polo Ralph Lauren en The North Face.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

very expensive delivery cost and my…

very expensive delivery cost and my parcel not arrived in over 3 weeks. Not ordering again anything.

22 July 2022
Freshcotton logo

Reply from Freshcotton

Hi Constantinos,
Thank you for your review. Our apologies that something went wrong with the shipping of your order. Unfortunately, your order went missing in the mail. You received a full refund! If we can help you with anything else please let us know! - Indy

Rated 1 out of 5 stars

Delivery constantly postponed

The delivery of my order is constantly postponed by one day. The delivery service (DPD) is not efficient and does nothing else but also postpone the delivery by one day when I call them to find a solution.

16 May 2022
Freshcotton logo

Reply from Freshcotton

Hi Josue,
How unfortunate that your delivery is postponed. Do you maybe have your ordernumber for me so I can help you further? -Zuma

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good value 👍

10 May 2022
Freshcotton logo

Reply from Freshcotton

Hi Elra,
Thanks for your feedback, see you hopefully next time :)! -Zuma

Rated 1 out of 5 stars

My package was lost

26 April 2022
Freshcotton logo

Reply from Freshcotton

Hi Darya,
Thank you for leaving a review. I see that my colleague is helping you to find your parcel and is in contact with the carrier. You order is not confirmed as 'lost' yet but hopefully just delayed. We will keep in touch about the status of your order. - Indy

Rated 5 out of 5 stars

AMAZING! ⭐️

Everything's perfect - thank you for a fast and excellent delivery of an amazing Jacket! ❤️

31 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Milena,
Thank you so much for your great review! We really appreciate it! Enjoy your new jacket :) - Indy

Rated 5 out of 5 stars

quick & smoove

30 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Twann,
Dankjewel voor je goede review! Hopelijk tot snel :) - Indy

Rated 5 out of 5 stars

super!!

The product was nicely packed and good quality !

28 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Deborah,
Thank you for your great review! Good to hear that everything went perfectly. Enjoy your new purchase! :) - Indy

Rated 5 out of 5 stars

Just a great shop..

Just a great shop... no problem with the order and very quick dispatch. Very recommended

28 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Stefano,
Thank you for your great review! I'm happy to hear that everything went perfectly. Enjoy your new purchase :) - Indy

Rated 5 out of 5 stars

5 star online store

Very good delivery time, great prices. Shopping from Germany is a breeze!

21 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Jay,
Thank you for your great review! I'm glad everything went as expected! :) - Indy

Rated 5 out of 5 stars

Perfect

Perfect! Love this shop!

18 March 2022
Freshcotton logo

Reply from Freshcotton

Hi Martijn,
Bedankt voor je goede review! Hopelijk tot snel :) - Indy

Rated 5 out of 5 stars
Freshcotton logo

Reply from Freshcotton

Hi Ronald,
Bedankt voor je goede review! Fijn om te horen dat je tevreden bent met onze service. Hopelijk tot snel :) - Indy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look