I received one of their standard spice sets as a gift. I really can't stand capsaicin and contacted Freshjax about the spiciness of the items in the set before opening them. I got a quick reply about... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a gift pack of Freshjax for my husband for Christmas a few years back and now we never go without having a cabinet full of Freshjax spices! The quality is amazing as is the customer service!... See more
Company replied
Service is awesome!!! Called the first time today about a recent order with 1 particular spice that I was not personally fond. Nothing wrong, just personal preference. I spoke with Brittany and she wa... See more
Company replied
I received the smokey gift pack. The seasonings are very tasty, especially the burger blend and the smokey southwest. The sea salt was a little overbearing on the other 3, but overall pretty good. I w... See more
Company details
Information provided by various external sources
The FreshJax mission is to excite taste buds, inspire healthy cooking, and end childhood hunger.
Contact info
United States
- www.freshjax.com
4.7
Excellent
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love the spice combinations… Great flavors and good ingredients!
We love the spice combinations especially Rosy Cheeks and Fresh Bay! Great flavors and good ingredients!
1 August 2020
Unprompted review
Reply from Freshjax
Hi Heidi,
Thank you for your amazing review. It truly means the world to me. Rosy Cheeks. Yum! You are the reason we have donated over 166,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
Outstanding Customer Service!
I received one of their standard spice sets as a gift. I really can't stand capsaicin and contacted Freshjax about the spiciness of the items in the set before opening them. I got a quick reply about the hotness levels of the items and an offer to replace the hotter ones with milder ones. I mentioned that I was on a reduced-sodium diet and asked for and received their sodium-free Italian and Garlich Herb blends. I used both with some reduced salt tomato sauce to make a very tasty pasta sauce.
13 July 2020
Unprompted review
Reply from Freshjax
Hi Chuck,
Thank you for your amazing review. It truly means the world to me. You are the reason we have donated over 166,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
All of your spices are amazing
All of your spices are amazing, especially Brunch Life!
2 July 2020
Unprompted review
Reply from Freshjax
Hi Mrs. Shopee,
Thank you for your amazing review. It truly means the world to me. You are the reason we have donated over 166,000 meals to kids in need.
Love,
Kayci
~Marketing Leader~
Reply from Freshjax
Hi Jayson,
Thank you for your amazing review. It truly means the world to me. You are the reason we have donated over 166,000 meals to kids in need.
Love,
Kayci
~Marketing Leader~
The seasonings came in a large jar and…
The seasonings came in a large jar and they taste fantastic. I cannot find these spice blends anywhere else
1 July 2020
Unprompted review
Reply from Freshjax
Hi Angela,
Thank you so much for your amazing review. It truly means the world to me. Your purchase has helped us donate over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
Just received my spices about 2 hours…
Just received my spices about 2 hours ago..I taste drove the PEPPERED HABANERO on a strip steak,and it was off the CHAIN!!!!...I used the FRESH BAY on some stuffed clams and it was FISHOLISOUS..Yoy have agreat product.And you have a customer for the long run Thank you .And together we will stop child hood hunger. Sincerely SFC Dave Conklin U.S.ARMY RET.
16 June 2020
Unprompted review
Reply from Freshjax
Hi David,
Thank you for your review and for your service! I am going to start using fisholisous for marketing lol. YOU have helped us donate over 120,000 meals to kids in need. YOU ARE AWESOME!
Love,
Kayci
~Marketing Leader~
I like your product and have been…
I like your product and have been buying it for the last few years online ever since I sampled your products at the Jacksonville market. However, I've been disappointed in the dramatic price swings. I remember getting 2 for around $20, which I thought was expensive, only to find the price doubled the following time. I stopped buying it for awhile. This time I bought them seeing the lower price, but when they came they were half the size I usually buy, so disappointed again. Like I said, I love your product, but the price exceeds the value for me. I don't know if I will buy again simply because of the price.
12 June 2020
Unprompted review
Reply from Freshjax
Hi Darren,
We love our Riverside Arts Market family. So happy you found us there. We source the very best ingredients from all around the world to make sure they are organic and clean. Our fans are super important to us. We sell Sampler Gift Sets for $24.99 on our website. These are five 2 oz glass bottles full of delicious spice blends. That's $5 a bottle. Our next size up is an 8 oz bottle. Right now, we sell these for $11.99. That's 4 times the spice of the smaller bottle for just about double the price. If you are seeing prices way beyond this please let us know because it might not be us selling them. I would suggest following us on social media (Twitter, Facebook, or Instagram). We like to give our fans discount codes on all of those platforms! Each order on FreshJax.com is helping us fight to end childhood hunger. We have donated over 120,000 meals to kids in need. If you have any questions or suggestions I would absolutely love to talk to you more. Please email me at hello@freshjax.com.
Love,
Kayci
~Marketing Leader~
Just used a couple of your spices
Just used a couple of your spices. I love them. Thank you for making wonderful flavors. Fresh, quick delivery, Tonight they helped me make a delicious Jackfruit B-b-q for the first time. It was wonderful! Thank you.
12 June 2020
Unprompted review
Reply from Freshjax
Hi Marsha,
Thank you for your amazing review. It truly means the world to me. Jackfruit BBQ? YUM! You have helped fulfill the FreshJax mission. Today, we have donated over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
We love our freshjax spices !
10 June 2020
Unprompted review
Reply from Freshjax
Hi Denise,
Thank you for your amazing review. It truly means the world to me. You have helped fulfill the FreshJax mission. Today, we have donated over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
Homemade breads and crackers too!
Love these seasonings!! My favorites are Herbes de Provence, Rosemary Lemon and Brunch Life (so far!). Excellent additions to vegetables, potatoes and my new favorite - homemade breads and crackers!
9 June 2020
Unprompted review
Reply from Freshjax
Hi Barbara,
Thank you for your amazing review. It truly means the world to me. You have helped fulfill the FreshJax mission. Today, we have donated over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
Spices were sent out extremely fast and…
Spices were sent out extremely fast and are delicious as always! I'm glad to have more Campfire sea salt at my disposal!
9 June 2020
Unprompted review
Reply from Freshjax
Hi LesliAnne,
Thank you for your amazing review. It truly means the world to me. You have helped fulfill the FreshJax mission. Today, we have donated over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
You should definitely try freshjax
Delivery was fast, and the products are awesome, I will be ordering in the future
9 June 2020
Unprompted review
Reply from Freshjax
Hi LaToya,
Thank you for your amazing review. It truly means the world to me. You have helped fulfill the FreshJax mission. Today, we have donated over 120,000 meals to kids in need. You are awesome!
Love,
Kayci
~Marketing Leader~
These were fantastic spices
These were fantastic spices - organic, delicious, fresh, and versatile! Beautifully packaged and promptly shipped!
6 June 2020
Unprompted review
Reply from Freshjax
Hi Heather,
Thank you for your amazing review! It truly means the world to me. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
Reply from Freshjax
Hi Jill
Thank you for your amazing review! It truly means the world to me. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
Reply from Freshjax
Hi Stephen,
Thank you for your amazing review! It truly means the world to me. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
Reply from Freshjax
Hi Jeff,
Thank you for your amazing review! It truly means the world to me. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
Your service was great
Your service was great. We liked the peppered habanero yet we did not like the Caribbean jerk or the burger seasoning.
3 June 2020
Unprompted review
Reply from Freshjax
Hi Craig,
Thank you for your review. It truly means the world to me. We love receiving feedback from our fans as it helps us grow. I would love to hear more about your experience. Please contact me at hello@freshjax.com. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
Best seasoning ever!!
3 June 2020
Unprompted review
Reply from Freshjax
Hi Jennifer,
Thanks for your awesome review. Your purchase has helped us donate over 102,000 meals to kids in ned. You are amazing!!
Love,
Kayci
~Marketing Leader~
Loyal Freshjax fan!
I ordered a gift pack of Freshjax for my husband for Christmas a few years back and now we never go without having a cabinet full of Freshjax spices! The quality is amazing as is the customer service! Shipping is always quick too. I honestly use their spices every single day and I could't recommend them enough. Thank you for your dedication to quality ingredients!
3 June 2020
Unprompted review
Reply from Freshjax
Hi Melissa,
Thank you for your amazing review! It truly means the world to me. We absolutely love our loyal fans! Your purchases has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
The box was beautifully packaged and spices great quality!
The box was beautifully packaged, and the spices simple ingredients listed. All organics and free flow, easy to use. I love the taste. They have some salt but it is not overpowering salty. Thanks for these great healthy fresh spices :)
2 June 2020
Unprompted review
Reply from Freshjax
Hi Rafis,
Thank you for your amazing review! It truly means the world to me. Your review will help others choose FreshJax. Your purchase has helped fulfill the FreshJax mission to end childhood hunger. You are awesome!
Love,
Kayci
~Marketing Leader~
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.