Friendlycleaners Reviews 5

TrustScore 4 out of 5

4.0

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Company details

  1. Home Services

Information provided by various external sources

Professional Cleaning company in all London areas. Services we provide: End of tenancy cleaning, carpet cleaning, deep cleaning, after builders cleaning, patio cleaning and many more cleaning services.


Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 2 out of 5 stars

Completely unsatisfied - will never use them again

Hired them for a move-out cleaning, which should be spotless to allow for easy check-out report.

Ran into several issues:

1. First and foremost - the flat wasn't clean enough. Cupboards were left dirty with lots of dust - enough to make it into the checkout report
.
2. The cleaners left the heating on. Since this was a move-out cleaning, nobody was in the flat to turn it off. This means it was on for over 24 hours because they couldn't be bothered to turn it off.

3. The cleaners ripped off the freezer door rubber seal, without telling us about it. To get compensation we had to file a damage report and get an inspection going - which is a massive pain since the landlords already wanted to move on with the flat. This is a £50 fix they couldn't compensate us for.

The only good thing was the price - which turned out to be MUCH higher because we had to add the cost of the heating and the freezer door fix.

This was the worst cleaning experience I've ever had and I definitely won't use them ever again.

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Updated my rating to 2 since they called and offered a £25 refund.

17 March 2017
Unprompted review
Rated 5 out of 5 stars

Best!!!!!!

I couldn't be any more happier with the service I received from Friendly cleaners cleaning services, they were very professional and the quaility of there work was very exceptional and a very reasonable prices. I wil be recommending this cleaning services to all family and friends.Thank you people

3 February 2015
Unprompted review
Friendlycleaners logo

Reply from Friendlycleaners

Our management is always happy to serve you! if you have any comments and suggestions regarding our services and products please feel free to share it with us. We value our customers and so as your opinions. Thank you dear customers! Hope you enjoy your day with us!

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