Frizzlife Reviews 

6
•
TrustScore 4 out of 5

3.8

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Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Kitchen supply shop

Written by the company

Water As It Should Be | Frizzlife Home Water Solution With Frizzlife, you can give your body what it needs: fresh and clean drinking water everyday.


Contact info

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(6)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely impressed – now used every day!

Our completely honest opinion — and we have been genuinely impressed with it.

Set-up was straightforward, it looks smart on our kitchen worktop and we absolutely love the convenience of simply touching the button and having filtered water dispensed straight into the glass. Being rechargeable and cordless is a huge bonus too.

The biggest compliment we can give the MD40 is that since setting it up, it has been in pretty much constant use in our house! We’re drinking more water, it tastes great, and it has quickly become something we use without even thinking about it.

As keen travellers, we also really like that there's no plumbing or permanent installation required, giving us the option of taking it away with us when practical.

We think it offers excellent value, particularly for anyone who regularly buys bottled water.

This product has ended up becoming something we genuinely use every day — and that's probably the best recommendation we can give it.

⭐ 5/5 from us – Kris & Pandy, The Persistent Travellers.

22 September 2026
Unprompted review
Frizzlife logo

Reply from Frizzlife

Thank you so much, Kris & Pandy, for your wonderful review! We’re thrilled to hear how much you’re enjoying the MD40 and that it has become part of your daily routine. Your support means a lot to us! 💙

Rated 5 out of 5 stars

First class service & products

Best RO system I ever had.
First class customer service & reliable, trustworthy company.
I don't understand the negative reviews & I have 2 products from them & both are top of the range in their category.
Their products are modern & updated. For example my old RO system was a nightmare every time I had to change the filter, I had to deal with leaks, get a professional to come in to change them (as a single woman) as well the risk of not knowing when filters needed changing & one time got severe stomach pains as unknown to me, filters needed changing & I was drinking contaminated water.
but with this, not only you get an indicator, but changing filters is as simple as can be.

I have researched a lot (I mean a lot) as water is very important for me & in my humble opinion, this is the best in this price range & water quality is amazing.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible, disaster, never again

Impressive logistics! It took you 3 entire days of the item being 'in stock' to realize your shelf was actually empty. Thanks for the masterclass in inventory management.

11 May 2026
Unprompted review
Frizzlife logo

Reply from Frizzlife

Dear Customer,

We’re sorry about this experience. We understand how frustrating it is to see an item marked as in stock, only to find out later that it’s actually unavailable.

We’re looking into what happened with the stock update and will work to avoid this happening again. Thank you for pointing this out.

Best regards,
Frizzlife Customer Service Team

Rated 5 out of 5 stars

Slow start, great finish

Contrary to the website, no phone number. I emailed customer service and asked if they could help select the correct filter for me. No response, though had selected the SW10 based on my own research and placed an order.
can we help in any other way? I said yes, please, respond to the last two emails, I have had no response to date.

Update
11/Oct 25
Jessie from Frizzlife did email me and was apologetic regarding the missed communications. We had a great chat and Jessie answered my original concerns.
I personally prioritise customer service over everything else, things can and do go wrong from time to time, such is life, however, having this rectified with great customer service is the pinnacle of any transaction.
Thanks Jessie and thanks Frizzlife.
I love the SW10 filter and found it strait forward to install with everything I needed was in the box.

8 September 2025
Unprompted review
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