Affordable hair extensions with okay customer support.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great quality, excellent customer service, blends amazing
Company replied
I have been wearing hair extensions for 35 years and I have finally found nice quality hair at an affordable price. I enjoy the personal service and care the staff have given to me as a new customer.... See more
Company replied
Hair match was perfect. The hair was soft, came in a hair safe net, and packaged nicely (not shoved in there carelessly). Any issues that may have occurred, they were extremely quick and helpful with... See more
Company replied
Company details
Written by the company
100% human hair extensions directly from full shine's factory, save big on clip in hair extension, tape in hair extension, wigs, pre-bonded hair extension.
Contact info
91710, United States
- service@fullshine.net
- www.fullshine.net
4.2
Great
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The service was great
The service was great. They were out of my length so they sent me an upgraded bundle that was longer and contained more grams for free.
25 December 2025
Unprompted review
Reply from Full Shine
Dear Skeeter,
Thank you so much for the 5-star review!
We are thrilled to hear that you had a great experience with our service. Our team always strives to go above and beyond, and we are so glad we could provide that free upgrade to a longer, fuller bundle when your original length was unavailable.
We hope you love your new hair! We look forward to seeing you again soon.
Warm regards,
Fullshine Support Team
Customer service is very efficient…
Customer service is very efficient getting back in a timely manner & addressing any issues The quality of the human hair toppers are high quality
23 December 2025
Unprompted review
Reply from Full Shine
Hi Deborah,
Thank you so much for your kind words! We are thrilled to hear that you’re happy with the quality of our human hair toppers and that our team was able to provide the efficient service you deserve.
Your feedback means a lot to us, and we’re so glad we could address your needs in a timely manner. We'll be sure to share your compliments with the rest of the team!
If you ever need anything else or have more feedback to share, please don’t hesitate to reach out.
Best regards,
Fullshine Support Team
The support team was very helpful…
The support team was very helpful making my order easy. I will be purchasing again.
22 December 2025
Unprompted review
Reply from Full Shine
Thank you so much for your wonderful feedback! We are thrilled to hear that our support team made your ordering process easy and pleasant.
Providing excellent service is our top priority, and knowing that you plan to shop with us again truly makes our day. We look forward to helping you with your future hair goals!
If you ever need anything else, please don't hesitate to reach out.
Warm regards,
Fullshine Support Team
I have ordered Full Shine genius human…
I have ordered Full Shine genius human hair wefts for 3 years now to make my own hairpieces. I order 4 or 5 different colors and stack them together on a thin piece of stretch lace. This hair is gorgeous and soft. I wear them at least 4 times a week and I am still wearing the ones I made 3 years ago. Full Shine is the only company I will ever buy from. Vicki S
22 December 2024
Unprompted review
Reply from Full Shine
Dear Victoria,
Thank you so much for your incredibly kind words and for being such a loyal member of the Full Shine family for the past three years. We are absolutely honored to be the only company you choose for your hair needs.
It is truly impressive to hear how you use our Genius Wefts to create your own custom hairpieces by stacking different colors, that sounds like a beautiful and creative way to achieve a perfect blend. We are also thrilled to know that your pieces have remained gorgeous and soft even after three years of frequent wear; this is a wonderful testament to your excellent hair care and the durability of our products.
Your support means the world to us. We look forward to continuing to provide you with the high-quality hair you love for many more years to come!
Warm regards,
Fullshine Support Team
Great customer service
I haven’t received the hair yet, but they just called and said they were out of the length I ordered and will upgrade to a longer length for free and faster shipping. Excited to try out this new hair!
17 December 2025
Unprompted review
Reply from Full Shine
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us.
We’re happy we could upgrade your order to a longer length at no additional cost and arrange faster shipping for you. We’re excited for you to receive and try the hair, and we hope you absolutely love it!
If you have any questions once it arrives or need any assistance at all, please don’t hesitate to reach out—we’re always here to help.
Warm regards,
Fullshine Support Team
I have ordered from full shine for a…
I have ordered from full shine for a long time. The quality outstanding. Even more important, their customer service is top of the line. Very prompt responses and they make sure your products work for you. Highly recommend!
15 December 2025
Unprompted review
Reply from Full Shine
Hi Sarah,
Thank you so much for your continued support and for taking the time to share such a wonderful review! We’re truly delighted to hear that you’ve been satisfied with the quality of our hair and that our customer service has made a positive impression. Providing outstanding products along with prompt, caring support is always our top priority.
Your recommendation means the world to us, and we’re grateful to have you as part of the Fullshine family. If you ever need assistance or have any questions, we’re always here to help.
Warm regards,
Fullshine Customer Support Team
Generally great about communicating
Generally great about communicating. Was out of stock with my order offered to send a more expensive order With expedited shipping and no additional charges to make up for it
15 December 2025
Unprompted review
Reply from Full Shine
Hi Misty,
Thank you so much for sharing your experience with us! We truly appreciate your understanding regarding the out-of-stock item, and we’re glad we could offer a solution that worked for you. Clear communication and making things right for our customers is very important to us, so it means a lot to hear your feedback.
Thank you for choosing Fullshine. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always happy to help!
Warm regards,
Fullshine Customer Support Team
My hair stylist recommended this…
My hair stylist recommended this company and I have been using this hair for over a year now! Wonderful customer service and wonderful quality of hair at a very affordable price!
15 December 2025
Unprompted review
Reply from Full Shine
Hi Taylor,
Thank you so much for your kind words and for trusting Fullshine for over a year now! We’re honored that your hairstylist recommended us and thrilled to hear that you’ve been happy with both the quality of our hair and our customer service. Providing beautiful, high-quality hair at an affordable price is exactly what we strive for.
We truly appreciate your support and recommendation. If you ever need assistance or have questions in the future, our team is always here for you.
Warm regards,
Fullshine Customer Support Team
My experience so far with Full Shine…
My experience so far with Full Shine has been transparent and honest, helpful and truthful! What more can you expect from a company!
14 December 2025
Unprompted review
Reply from Full Shine
Hi Laina,
Thank you so much for your kind words!
We’re thrilled to hear that your experience with Fullshine has been positive and that you’ve felt supported and valued. Your feedback truly means a lot to us, it motivates our team to continue providing the best service and products possible.
If there’s ever anything more we can do for you or any questions you have in the future, please don’t hesitate to reach out. We’re always here to help!
Customer service called to inform me of…
Customer service called to inform me of an upgrade due to being out of stock for item I purchased. She was very helpful and informative and I look forward to receiving my new topper.
14 December 2025
Unprompted review
Reply from Full Shine
Hi Stephanie,
Thank you so much for sharing your feedback!
We’re glad to hear that our team was able to assist you and provide helpful information regarding your upgrade. We’re excited for you to receive your new topper and hope it brings you great results!
If you have any questions or need further assistance while waiting for your delivery, please don’t hesitate to reach out, we’re always happy to help.
Customer service is great
Customer service is great! Thank you so much!
11 December 2025
Unprompted review
Reply from Full Shine
Hi there,
Thank you so much for your kind words! We’re truly happy to hear that you had a great experience with our customer service. Your support means the world to us!
If there’s ever anything else we can assist you with, whether it’s an order, product questions, or recommendations, we’re always here to help.
Wishing you a beautiful day!
Warm regards,
FullShine Hair Support Team
Reply from Full Shine
Thank you so much, Taylor, for your wonderful feedback!
We’re thrilled to hear that you’re happy with the quality of our products and the service you received. It’s great to know the extensions blend beautifully for you, that’s exactly the experience we aim to deliver.
We truly appreciate you taking the time to share your review and for being a valued part of our Fullshine family. If you ever need anything in the future, we’re always here to help!
Great quality and affordable.
I ordered hand tied wefts and invisible tape ins. They are both great quality and very affordable. These work great with my very fine hair. I am a repeat customer.
3 December 2025
Unprompted review
Reply from Full Shine
Thank you so much, Sherri, for your wonderful review!
We’re delighted to hear that both the hand-tied wefts and invisible tape-ins are working so well for your fine hair. Knowing that you’re a repeat customer truly means the world to us, your trust and continued support are deeply appreciated.
We’re committed to providing high-quality, affordable products, and we’re so glad to hear they’re serving you well. If you ever need assistance or have any questions, we’re always here to help!
Very soft and nice hair for a low…
Very soft and nice hair for a low price, ive been wearing extension for 2 years now and i started to buy hair from full shine on amazon, i realized that they had their own website so i started getting my extension from here.
3 December 2025
Unprompted review
Reply from Full Shine
Thank you so much, Bianca, for your amazing review!
We’re thrilled to hear that you’re loving the softness and quality of the hair, especially at a price that works for you. It means a lot that you’ve trusted our extensions for years and even chose to shop directly with us after discovering our website.
Your support truly inspires us to keep delivering the best quality and service. If you ever need help choosing products or have any questions, we’re always here for you!
Reply from Full Shine
Thank you so much, Taylor, for your wonderful review!
We’re so happy to hear that the extensions blend perfectly and that you’re loving the quality. Your feedback truly means a lot to us.
If you ever need any assistance or have questions in the future, we’re always here to help!
I ordered a 3x5 blonde hair topper…
I ordered a 3x5 blonde hair topper October 15th. When it came I carefully removed it from the box and could tell immediately that it wound not match my naturally blonde going, white hair. I had not colored my hair for 2-1/2 years and liked the natural ageing color. I did not open the packaging and requested a return and refund. They asked for proof I had not opened the packaging. I sent pictures and after a few texts was able to send the hair back. Tracking showed they received it on November 3rd. I contacted them again about the refund. Once again they wanted me to send pictures of my hair color and they would try to match it. It is so frustrating! I don't want any hair from this company just a friendly refund. They have the returned hair in unopened condition and still there is a problem with a refund. I have never had this kind of a refund issue with anything or any other company ever. I should have known better having had a problem with an order a few years ago. The hair on a weft was so thin and took 3 wefts to make the thickness of what one should have been. I had opened it and did not return it. 2 days a go I got an email that they are going to refund my purchase. It might be 7-10 days before it gets to my bank. I will update or cancel my review when I receive my refund.
As of Friday they said my refund should appear in my bank soon. I saw that refund posted for the full amount on Monday. I was very relieved and appreciate that finally they gave me the refund. This review has nothing to do with the quality of the hair piece, which I did not open, but only based on a refund that was very difficult to get.
12 October 2025
Unprompted review
Reply from Full Shine
Dear Starlene,
Thank you very much for taking the time to share your experience with us. We sincerely apologize for the frustration and difficulty you encountered with your refund. Your patience and understanding throughout this process are truly appreciated, and we are relieved to hear that your refund has now been successfully processed.
We also want to acknowledge your point that this experience was unrelated to the quality of the hair piece itself, and we are grateful for your clarification. Your feedback is invaluable in helping us improve our service, especially in handling returns and refunds more smoothly in the future.
We hope to have the opportunity to serve you again under much better circumstances and provide the excellent experience you deserve. Please do not hesitate to reach out if you need any assistance in the future.
Best regards,
Fullshine Support Team
Hair is excellent quality
Hair is excellent quality, affordable, and durable. Customer service was excellent when had a concern about delivery time.
24 October 2025
Unprompted review
Reply from Full Shine
Dear Jeanne,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you are happy with the quality, affordability, and durability of our hair. It’s also great to know that our customer service was able to assist you promptly regarding your delivery concern.
We truly appreciate your support and kind words, and we look forward to serving you again in the future!
Best regards,
Fullshine Support Team
I've spent tons of money on the…
I've spent tons of money on the expensive brands like Bellami, Glam seamless, Luxy....I tried them all. I thought I would get quality hair extensions. I was so wrong. The best extensions I have tried are absolutely Full Shine. This is a quality product and I am telling you, don't waste tons of money on extensions that last 2 weeks. I spent $1500 on Bellami's and they were absolutely crap. Try Full Shine. They are an amazing company
26 September 2025
Unprompted review
Reply from Full Shine
Hi Michaela,
Thank you so much for your incredible feedback, we’re truly touched by your kind words! Hearing that you’ve found our extensions to be the best after trying so many brands means the world to us.
At Full Shine, we take great pride in delivering top-quality, long-lasting hair and exceptional service, and it’s so rewarding to know that your experience reflects that commitment. Your support and trust inspire us to keep doing what we love, helping our customers feel confident and beautiful every day.
We’re so grateful to have you as part of the Full Shine family!
Warm regards,
Fullshine Support Team
I have had a wonderful experience with…
I have had a wonderful experience with Full Shine Hair - customer service and the hair itself. I was using another premium brand hair for years and I honestly think this hair is FAR better quality. No color fading, minimal shedding and no breakage. I am beyond impressed.
7 October 2025
Unprompted review
Reply from Full Shine
Dear Elizabeth,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you’ve had such a positive experience with both our hair and our customer service. Knowing that you find our extensions to be even better than your previous premium brand means the world to us.
Your kind words motivate our team to continue providing the highest quality products and service. We’re so grateful for your trust and support, and we can’t wait to serve you again soon!
With heartfelt appreciation,
The Full Shine Hair Team
Affordable hair extensions with okay…
Affordable hair extensions with okay customer support.
6 October 2025
Unprompted review
Reply from Full Shine
Dear Angel,
Thank you so much for sharing your feedback and for giving our hair extensions a try.
We’re glad to hear you found our products affordable, though we’re truly sorry to know your experience with our customer support was just okay. Our goal is always to provide exceptional service, and we genuinely appreciate your honesty, it helps us improve.
We’d love the opportunity to make your next experience even better. Please feel free to reach out to us anytime; we’re always here to help.
Warm regards,
The Full Shine Hair Team
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