I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #70 of 169 best companies in Non-bank financial service
Written by the company
Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.
We're a business finance marketplace
Written by the company
- Simple and straightforward
- We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
- Technology with personality
- With the right combination of our tech and our people, we never take the easy route when it comes to customer service!
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent! Phil walked me through every step and was great at overcoming any hurdles we faced. The funds were in my account within 7 hours of approval. Superb customer service. Thank you.
May use AI-assist with repliesRead more
They don’t ring you back or respond to…
They don’t ring you back or respond to your emails. I’ve been ringing their phone line for a week now and no one picks up the phone. I’ve left numerous voicemails and emails for the finance manager and tide in general. No one gets back to you. Waste of time.

Reply from Funding Options by Tide
a very straightforward process with…
a very straightforward process with professional people
Can't say how happy I am with the help…
Can't say how happy I am with the help and service we received. From start to finish its been fantastic. From emails to calls to help and reassure me that the process is moving along smoothly.
Exemplary customer service from the…
Exemplary customer service from the initial application to receiving the funds. The Senior Business Finance Specialist Tyler Walters was the consummate professional.
Hi thanks to Kaman Cheung she’s very…
Hi thanks to Kaman Cheung she’s very kindly help me get the funds good system thanks for funding option
Having lost a business in 2023 my…
Having lost a business in 2023 my personal credit file was in freefall. As you can imagine applying for funding in 2026 was going to be very difficult at best.
Richard Dobbins asked me all the right questions and after a few days found me a lender who offered me £29,000.
Which was amazing for me at this moment in time.
Honest and trustworthy - Thank you for all of your help
Highly recommend these! Especially Saanika Gorgia
I honestly couldn't recommend this broker highly enough.
From the very first conversation, Saanika Gogia has been absolutely incredible. She took the time to understand exactly what I needed, never rushed me into making a decision, and was unbelievably patient while I spent around 10 days comparing different vans and finance options across the market.
I must have asked for countless different finance examples, deposits, monthly payments and terms, and every single time she came back quickly with exactly what I'd asked for. Nothing ever felt like too much trouble.
As a relatively new business that's only been trading for 16 months, I wasn't the easiest case, but Saanika managed to secure me an excellent finance deal that I'm genuinely grateful for. Her knowledge, communication and willingness to help made what could have been a stressful process feel straightforward from start to finish.
It's rare to come across customer service like this these days. She genuinely cared about getting me the right deal rather than just getting any deal over the line.
I honestly can't thank Saanika enough for everything she's done. She's been an absolute credit to the company, and I wouldn't hesitate to recommend her to anyone looking for vehicle finance.
Thank you again, Saanika – I really appreciate all your hard work.
We really appreciate your help and…
We really appreciate your help and support. Great work
Great communication and speed of work
Great communication and speed of work. Would highly recommend.
Best advice from Kaman
Kaman was amazing at advising the best options for us as a business. She took us thorugh the whole process with ease and we will be using her services again
I’m so happy that person it very guys…
I’m so happy that person it very guys good person
An absolute horrible company to deal…
An absolute horrible company to deal with Avoid if you can dreadful customer service they don’t care one jot
Even after my last review they actually proved once again how bad they are then totally ignore you, shameful should not be allowed to do this

Reply from Funding Options by Tide
Jay Lucas - Funding Options
I have been in contact with Jay for a while now and he has always been super attentive and quick to respond to any emails or questions. What Jay does really well is follow up, drop the catch up email and keeps the relationship going even when his services aren’t needed at that moment and then this time he reached out to see how things are going and it couldn’t of come at a better time, when I didn’t think there would be a product for me, Jay found one. listening and taking into account all the situations at hand, he found a tailor solution which was perfect! Updates on the application the whole way through and a turn around in a couple of working days!
Fantastic service ⭐️
Simple application process ⭐️
Absolutely would recommend ⭐️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







