Funky Pigeon Reviews 

329,879
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 16,262 reviews, reviewers had a great experience with this company. Customers consistently find the product selection to be great, offering a wide range of choices for various occasions and personalized items. Many people also highlight the ease of personalizing cards and the overall user-friendly experience of the website. The process of creating and ordering items is often described as quick and straightforward, with many appreciating the convenience. However, some customers also noted issues with delivery, mentioning that items sometimes take extra days to arrive or that multiple items ordered together incur separate postage fees. A few other people also felt that the website could be difficult to use at times, experiencing problems with editing cards, saving progress, or navigating payment verification.

What people talk about most

Product

People report positive experiences with product, particularly praising the wide selection of cards and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery and timely... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process quick and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for selecting and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more

Company replied

Rated 4 out of 5 stars

I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more

Company replied

Rated 4 out of 5 stars

This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more

Company replied

Rated 4 out of 5 stars

Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more

Company replied


Company details

  1. #333 of 374 best companies in Gift shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330k reviews

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Asks customers to review

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4.0

All reviews

(329,879)

14,904 reviews in the last 12 months

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Rated 5 out of 5 stars

The site is very easy to use and the…

The site is very easy to use and the choice of cards is excellent.

6 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you found our site easy to use and enjoyed the excellent choice of cards available. Thank you for your wonderful feedback!

Robyn

Rated 3 out of 5 stars

Birthday Gift voucher problem

My only problem is that after initially adding a gift voucher that would simply be printed within the card, and that can be used online, in the end FP "don't deliver abroad" but when I removed the gift voucher delivery abroad was ok, but just for the card. Otherwise the products are excellent 👍

6 July 2026
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Reply from Funky Pigeon

Thank you for your feedback. I'm delighted to hear you were happy with the products.
I'm sorry for the confusion around the gift voucher. While we can deliver cards internationally, some gift vouchers and gift products are only available for UK delivery, which can affect the delivery options available at checkout.
I appreciate this wasn't clear and can understand how frustrating that must have been. I'll make sure your feedback is shared with the relevant team.
Trish

Rated 4 out of 5 stars

Had issues paying for my Father in Lawa…

Had issues paying for my Father in Lawa card and pressie. Took over two weeks to resolve. In fairness was issues with mastercard payees. But resolved.

6 July 2026
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Reply from Funky Pigeon

I really appreciate you sharing your experience. I completely understand how frustrating it can be when payment issues cause delays, especially for important occasions. I am glad to hear the matter was ultimately resolved.
Trish

Rated 5 out of 5 stars

Next day delivery as promised, even when ordered on a Sunday.

I ordered a card and paid for next day delivery. It was Sunday 5th when I placed the order & thought it would be unlikely to be dispatched on the same day, but the order details said delivery on the 6th, so I proceeded with the order. To my surprise it arrived as promised on 6th! Thanks 😄

5 July 2026
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Reply from Funky Pigeon

We're so pleased to hear that your card arrived exactly when expected, especially with next-day delivery on a Sunday order! It's wonderful to know we met your expectations.

Robyn

Rated 1 out of 5 stars

Ordered Wednesday for delivery and now…

Ordered Wednesday for delivery and now on Monday still not arrived

2 July 2026
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Reply from Funky Pigeon

Hi Paul.

We appreciate your feedback, and we are continuously looking to improve our services. We understand your frustration with the delayed delivery. I can see you have been in touch and a member of our team is assisting on this matter.

Thanks, Taya

Rated 2 out of 5 stars

Card selection good, overall web experience frustrating.

The general card selection, editing is fine, but the multiple do you want to add this gift or that gift is frustrating. Everybody that uses the site knows you sell all this stuff, so why push it down our throats. We are intelligent people, we know what we need.

6 July 2026
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Reply from Funky Pigeon

Hi Chris,
We appreciate your feedback regarding the gift suggestions during the checkout process. We understand that this can be frustrating, and we are continuously looking to improve our services.

Thanks, Taya

Rated 3 out of 5 stars

Not many choices for great grandson 's…

Not many choices for great grandson 's birthday

6 July 2026
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Reply from Funky Pigeon

Thank you for your feedback. I'm sorry to hear you didn't find as many birthday card choices for your great grandson as you would have liked.
We're always reviewing and updating our ranges, so I'll make sure your comments are shared with the relevant team.
Trish

Rated 5 out of 5 stars

Great mixture of cards great gifts and…

Great mixture of cards great gifts and the prices are great

6 July 2026
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Reply from Funky Pigeon

We're so pleased you enjoyed our great mixture of cards and gifts, and appreciate our excellent prices! Thank you for your wonderful feedback.

Robyn

Rated 2 out of 5 stars

I paid for over night delivery

I paid for over night delivery, have not yet received the card, can you please check and let me know how it was sent

4 July 2026
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Reply from Funky Pigeon

Hi PNM,

Thank you for your review.

I'm sorry to hear that your order did not arrive when expected. I have checked your order details and can see that you selected a future delivery date of 8th July. As a result, your order was not dispatched immediately and was posted on 7th.

If your order has still not arrived, please contact us at wecare@funkypigeon.com and we will be happy to investigate this further for you.

Thanks, Taya

Rated 1 out of 5 stars

Cards didnt arrive for the birthday

Cards didnt arrive for the birthday. Really disappointed

2 July 2026
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Reply from Funky Pigeon

Hi Andy,
We are truly sorry the cards didn't arrive for the birthday. We understand your disappointment and are reviewing our delivery process. I can see you have been in touch and a member of our team ahs assisted on this matter.

Thanks, Taya

Rated 1 out of 5 stars

Will never use Funky Pigeon again

I ordered two cards for important family members birthdays and to ensure prompt delivery paid extra postage. Both cards never arrived, birthdays passed and no cards !! Customer service has been shocking and after such big disappointment I will never use Funky Pigeon again.

1 July 2026
Unprompted review
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Reply from Funky Pigeon

Hi Gill,
We are truly sorry to hear about the significant disappointment and frustration you experienced with your recent order. It's completely understandable how upsetting it must be for important birthday cards not to arrive, especially after paying for expedited delivery. We regret that our customer service did not meet your expectations either.

Thanks, Taya

Rated 3 out of 5 stars

The card was great

The card was great - well, I designed it! A bit frustrating when it arrived without an envelope. So, that wasn't ideal....

1 July 2026
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Reply from Funky Pigeon

Thank you for your feedback. I'm so pleased to hear you loved the card you designed!
I'm sorry the envelope wasn't included as expected. An additional envelope can be added during the ordering process, so it may be that this option wasn't selected on this occasion.
Thank you for taking the time to share your experience.
Trish

Rated 5 out of 5 stars

Easy to order but could do with more…

Easy to order but could do with more choice with cards.
Surprised how much the postage has increased!

6 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We appreciate your feedback regarding the card selection and postage costs. We are always looking to expand our offerings and review our shipping rates to ensure fairness.

Robyn

Rated 5 out of 5 stars

as always need a card + Funky Pigeon…

as always need a card + Funky Pigeon has to be as always delivered on time never late an good cards so many to chose from

1 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you consistently find our cards delivered on time and appreciate the wide selection available. Thank you for your kind words!

Robyn

Rated 5 out of 5 stars

Easy site, great choice of cards!

Ordered two cards easy access and a great choice of cards one for a birthday and the other for an anniversary. Great site would certainly recommend.

5 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you found it easy to order two cards and appreciated the great choice available for both a birthday and an anniversary. We're delighted you would recommend our site!

Robyn

Rated 5 out of 5 stars

Easy to order great choices fast…

Easy to order great choices fast delivery.

19 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you found our ordering process easy, enjoyed the selection, and appreciated the quick delivery! Thank you for your wonderful feedback.

Robyn

Rated 5 out of 5 stars

Great Service (But Getting Expensive!)

I use FP for all my cards. It's a great company, and very reliable service. However, it's getting more and more expensive, so I have been thinking about looking at alternative cheaper services in the future. But that said, it's a great company with a great product.

1 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We appreciate your loyalty and are glad to hear you find our service reliable. We understand your concerns about pricing and value your feedback as we continuously strive to offer the best service possible.

Robyn

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