Funky PigeonReviews 

329,722
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 16,262 reviews, reviewers had a great experience with this company. Customers consistently find the product selection to be great, offering a wide range of choices for various occasions and personalized items. Many people also highlight the ease of personalizing cards and the overall user-friendly experience of the website. The process of creating and ordering items is often described as quick and straightforward, with many appreciating the convenience. However, some customers also noted issues with delivery, mentioning that items sometimes take extra days to arrive or that multiple items ordered together incur separate postage fees. A few other people also felt that the website could be difficult to use at times, experiencing problems with editing cards, saving progress, or navigating payment verification.

What people talk about most

Product

People report positive experiences with product, particularly praising the wide selection of cards and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery and timely... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process quick and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for selecting and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more

Company replied

Rated 4 out of 5 stars

I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more

Company replied

Rated 4 out of 5 stars

This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more

Company replied

Rated 4 out of 5 stars

Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more

Company replied


Company details

  1. #333 of 374 best companies in Gift shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(329,722)

14,737 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to understand

Easy to understand, good prices.

4 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Antony,
We're so pleased to hear you found our offerings easy to understand and appreciated our pricing. Thank you for your wonderful feedback!
Thanks, Taya

Rated 5 out of 5 stars

Lots of choice

Lots of choice; some beautiful cards which are easy to modify to your specification.

4 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi David,
We're so pleased you enjoyed the wide selection of cards and found them easy to customize to your liking! Thank you for your feedback.
Thanks, Taya

Rated 1 out of 5 stars

Something arrived but goodness knows…

Something arrived but goodness knows what it was, I think I’d go as far to say they were flowers at some point, but who knows…
Awful doesn’t do it justice, please don’t use this company!
I wish I could post photographs. Unfortunately they were a gift and without an order number and an account you can’t complain to this company.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and fun

It was easy and fun to design a Diamond Wedding card, and it arrived within 2 days of placing the order. The quality was good, and the recipients were thrilled to get a personal and unique card!

14 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jane,
We're so pleased to hear you found designing your Diamond Wedding card easy and fun! It's wonderful that it arrived so quickly and that the quality was good. We're especially happy the recipients loved their personal and unique card!
Thanks, Taya

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi Sue,
We are so happy to hear you are pleased with your card! Thank you for your wonderful feedback; it means a lot to us.
Thanks, Taya

Rated 5 out of 5 stars

Easy to use web site flowers looked…

Easy to use web site flowers looked lovely and price was good would recommend hope they are when they are recieved

4 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Marilyn,
We're so pleased you found our website easy to use, liked the look of the flowers, and found the price good. We hope the recipient loves them!
Thanks, Taya

Rated 1 out of 5 stars

How to get past “add a gift card”

After I added my card I couldn’t get past “add a gift card” which was ridiculous. Surely it shouldn’t be difficult to find “ I don’t want a gift card” button! I ended up having to ask questions and found a way of getting past!

4 July 2026
Rated 5 out of 5 stars

Picture glass was smashed

Picture glass was smashed, upon arrival. This was for my wife from her first grandchildren, who a very lucky to be here. What a waste of money. Packaging was just a cardboard sleeve and no bubble wrap or foam to cushion the glass. Maybe funky pigeon just didn’t give a f***

3 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Andrew,
We are truly sorry to hear about the damaged picture glass upon arrival, especially given the sentimental value of this gift. We understand your disappointment and frustration. We are actively reviewing our packaging procedures to prevent such issues in the future.
Thanks, Taya

Rated 5 out of 5 stars

Lots of choice of cards, easy to do

Lots of choice of cards from sensible to silly! Easy to do, loads of opportunities to check, edit before committing the order. Arrived on time, excellent, a quality product.

3 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Erwin,
We're so pleased to hear you enjoyed the wide choice of cards, from sensible to silly! It's wonderful that you found the process easy and appreciated the quality of the product and timely arrival.
Thanks, Taya

Rated 5 out of 5 stars

Luv Funvypigeon great website great…

Luv Funvypigeon great website great choices great prices always deliver on the time requested thank I

3 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Coreen,
We're so happy to hear you appreciate our website, choices, and prices! It's wonderful to know we consistently deliver on time. Thank you for your kind words.
Thanks, Taya

Rated 1 out of 5 stars

Disappointing Service

My card was ordered 3 days ago and hasn’t even been dispatched and you are asking how you did. Would be good if you actually produced it before you ask how you done

3 July 2026
Rated 5 out of 5 stars

Lovely card

Lovely card. Fantastic service and arrived on time. Will use again. Thank you

2 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Lesley.
Thank you for your wonderful feedback! We're so pleased to hear you loved the card and that our service was fantastic, with your order arriving on time. We truly appreciate your kind words and look forward to serving you again.
Thanks, Taya

Rated 1 out of 5 stars

I only bought from your company because…

I only bought from your company because I was led to believe I would get my order before 2 pm today. It hasn't arrived yet, granted the time is 1.53 pm, but when I tracked my order it is still in Yorkshire. Won't buy from your company again.

3 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look