I ordered a Bobby Blue Velvet single folding sofa/chair bed on Sunday 16th August, in preparation for welcoming my sister who was staying with us from 19th August. The chair was delivered on time by a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox i... See more
Company replied
Lovely solid wood bedside cabinets. Feel really sturdy, look great and were packaged really well, ensuring no scrapes or damage in transit. Also, nice that they came fully assembled, made things very... See more
Company replied
From start to finish the service was great . The furniture looks amazing. The assembling wasn’t easy but we got there. I do recommend the instructions to be clearer and maybe the screws in indivi... See more
Company replied
Company details
- #17 of 396 best companies in Home Furniture Shop
- #10 of 228 best companies in Bedroom furniture shop
- #6 of 213 best companies in Decoration and Interior Design Store
- #3 of 56 best companies in Furniture Accessories
- #1 of 18 best companies in Furniture wholesaler
- #3 of 46 best companies in Kitchen Furniture Shop
About FurnitureboxUK
Written by the company
Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
- Fast and Free Next-Day Delivery: Enjoy swift delivery on business days, Monday to Friday, to UK mainland. Order by 8pm for next day delivery. Some custom orders (beds and sofas) excluded.
- Flexible 30-Day Returns: Return unused items within 30 days of delivery, with most items eligible for free courier collection. Sofas, upholstered beds, and mattresses may incur a collection fee.
- Exceptional Customer Service: Our Customer Experience team is here to address inquiries and resolve issues promptly.
- 2-Year Guarantee: Experience peace of mind with our 2-year guarantee on most of our products. Guarantee ensuring lasting satisfaction.
Shop with confidence at Furniturebox!
Free Next Day Delivery!*
Fast and Free!
*Next-day delivery is available on UK mainland orders placed before 8PM, Monday to Friday.
Larger items, such as beds and sofas, may have different delivery times
Contact info
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
- 01747863333
- sales@furniturebox.co.uk
- www.furniturebox.co.uk
4.9
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery
Really quick delivery. Furniture well wrapped and easy to assemble. Very pleased with our new dining table and chairs.
30 June 2026
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're delighted to hear that your new dining table and chairs arrived so quickly and that everything was well packaged for delivery. It's also great to know you found the furniture easy to assemble and that you're so pleased with your new dining set.
Thank you for taking the time to share your experience and for choosing Furniturebox. We really appreciate your support and hope you enjoy your new furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Lovely bedside tables
Furniture came quickly and was well packed. Really lovely bedside tables for a good price
1 July 2026
Reply from FurnitureboxUK
Thank you for your lovely review!
We're delighted to hear that your bedside tables arrived quickly, were well packaged, and that you're so pleased with their quality and value for money. It's wonderful to know they've met your expectations.
Thank you for choosing Furniturebox and for taking the time to share your experience. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Product great
Product great, delivery as promised, packaging very protective. Customer service responded very quickly
1 July 2026
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you're so pleased with your purchase and that it arrived exactly as promised. It's great to know the protective packaging ensured everything reached you safely and that our customer service team was able to respond quickly when you needed us.
Thank you for taking the time to share your experience and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Excellent table & chairs
Excellent table & chairs, absolutely delighted. Only downside was the limited and very expensive delivery to NI, but worth it for the products. Will buy from this retailer again!
1 July 2026
Reply from FurnitureboxUK
Thank you so much for your wonderful review!
We're delighted to hear that you're absolutely delighted with your new table and chairs. It's fantastic to know that the quality made such a great impression and that you'd shop with Furniturebox again.
We also appreciate your feedback regarding delivery to Northern Ireland. We understand your comments about the limited options and additional cost, and we'll be sure to pass this feedback on to the relevant team as we continue looking for ways to improve our service.
Thank you again for choosing Furniturebox. We hope you enjoy your new furniture, and we look forward to welcoming you back in the future.
Best wishes,
FurnitureboxUK 🪑📦
Very impressed
Very impressed! Chairs are beautiful, prompt delivery, customer service very polite and efficient
30 June 2026
Reply from FurnitureboxUK
Thank you so much for your wonderful review!
We're delighted to hear that you were so impressed with your experience. It's fantastic to know that you love your new chairs, your order arrived promptly, and that our customer service team provided polite and efficient support.
Thank you for your kind words and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're delighted to hear that you're so pleased with your new furniture set and that you found it to be so comfortable. It's wonderful to know it has met your expectations.
Thank you for choosing Furniturebox and for taking the time to share your feedback. We hope you enjoy your new set for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
I now have 2 parasols and I’m thrilled…
I now have 2 parasols and I’m thrilled with them. Easy to put up and take down. They’re doing the job.
30 June 2026
Reply from FurnitureboxUK
Thank you for your lovely review!
We're delighted to hear that you're thrilled with your two parasols. It's great to know that you found them easy to put up and take down, and that they're doing exactly what you needed them to.
Thank you for choosing Furniturebox and for taking the time to share your experience. We hope you enjoy your parasols throughout the summer, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you found our products to be great value for money and that they lived up to your expectations. It's also fantastic to know that your order arrived quickly and that you had a great experience with our customer service team.
Thank you for taking the time to share your feedback and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're delighted to hear that you're pleased with the quality of your furniture, found it to be great value for money, and that your order arrived quickly. Providing quality products at competitive prices with fast delivery is exactly what we strive for.
Thank you for your recommendation and for choosing Furniturebox. We really appreciate your support and look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Tenby large cream benches
Very pleased with these benches; exactly what I was after. Delivery was quick. Can’t fault service or product at all.
29 June 2026
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're delighted to hear that your new benches are exactly what you were looking for and that you're so pleased with both the product and the service. It's also great to know your order arrived quickly.
Thank you for your kind words and for choosing Furniturebox. We really appreciate your support and hope you enjoy your new benches for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you found the ordering process easy, your delivery was quick, and that you're so pleased with the quality of your new chairs.
Thank you for taking the time to share your experience and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
First class service
First class service. Ordered a large furniture set and received the full order within two days. Highly recommended!
29 June 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're delighted to hear that you received first-class service and that your large furniture set arrived in full within just two days. Providing a fast and reliable service is something we always strive for, so it's wonderful to know we met your expectations.
Thank you for your recommendation and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Bistro set i bought is of high quality
Bistro set i bought is of high quality. I recommend
10 June 2026
Reply from FurnitureboxUK
Thank you for your great review!
We're delighted to hear that you're so pleased with the quality of your new bistro set. It's wonderful to know it has met your expectations.
Thank you for your recommendation and for choosing Furniturebox. We really appreciate your support and hope you enjoy your new furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Whats not to like!
Good easy website. Prompt delivery. Very nice simple, comfortable dining chairs in the perfect colour for our room. Also a good price.
29 June 2026
Reply from FurnitureboxUK
Thank you for your lovely review!
We're delighted to hear that you found our website easy to use and that your order was delivered promptly. It's fantastic to know that your new dining chairs are the perfect colour for your room and that you're pleased with their comfort, style, and value for money.
Thank you for choosing Furniturebox and for taking the time to share your experience. We hope you enjoy your new chairs for many years to come, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Excellent company from start to finish
Amazing from ordering through to delivery. Kept well informed and up to date with the whole process. Delivery was on time. Quality of chairs excellent! Thank you very much Furniture Box!
29 June 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience from placing your order right through to delivery. It's great to know that our communication kept you well informed throughout the process, your delivery arrived on time, and that you're so pleased with the quality of your chairs.
Thank you for your kind words and for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Furniture Box + heat wave = happy me
I’m sure I’m not the only one who kept putting off getting new garden furniture. Well, before I knew it, the heat wave (the second one!) was here and I still didn’t have anything to sit on in the garden. Absolute nightmare! I started frantically looking for furniture that could be delivered the next day, and the earliest I could get something was the next week, when the sun would have already gone! So I did a search for next day delivery on garden furniture and finally, Furniture Box popped up. Great news for my melting self! They had the exact kind of furniture I wanted so I ordered within five minutes. The furniture was delivered before lunch time the next day, and then I was skiving off work building it so I could sit out in the garden that evening with my ice cream. Oh, and it’s absolutely stunning and so comfy. Thanks Furniture Box!
Items purchased:
Brown Rattan & Orange Garden Double Egg Chair Seat
Brown Rattan & Orange Garden Hanging Egg Chair Seat
22 June 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review! It really made us smile.
We're thrilled that we could come to the rescue during the heatwave and get your new garden furniture to you in time to enjoy the sunshine. It's wonderful to hear that our next day delivery helped you make the most of the good weather, and we love the image of you relaxing in your new chairs with an ice cream after getting everything built!
We're also delighted to hear that you're so pleased with your Brown Rattan & Orange Garden Double Egg Chair and Hanging Egg Chair, and that you found them both stunning and comfortable. Thank you for choosing Furniturebox and for taking the time to share your experience.
We hope you enjoy many more sunny days relaxing in your garden, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Speedy delivery...
Speedy delivery.... well made seats for the money.... needed another 2 seats to make seating fo 6.... very pleased with my buy.... highly recomended... thank you....
26 June 2026
Reply from FurnitureboxUK
Thank you so much for your wonderful review! We're delighted to hear that your additional chairs arrived quickly and that you're pleased with both the quality and value for money.
It's great to know you've now got seating for six and that the new chairs are the perfect addition to your set. We really appreciate your recommendation and are so pleased you're happy with your purchase.
Thank you for choosing Furniturebox, and we hope you enjoy your furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Excellent quality
Excellent quality, price and delivery very quick. Great communication too
26 June 2026
Reply from FurnitureboxUK
Thank you for your fantastic review! We're delighted to hear that you were so pleased with the quality of your furniture, the great value for money, and our quick delivery service.
It's also wonderful to know that our communication kept you informed throughout your order. Providing a smooth and enjoyable shopping experience is something we always strive for, so your kind feedback means a lot to us.
Thank you for choosing Furniturebox. We hope to welcome you back again in the future!
Best wishes,
FurnitureboxUK 🪑📦
Love the furniture
Love the furniture, a bit fiddly putting together but looks good when done. The only issue was with DPD that delivered the furniture , the first time he came, didn’t knock and claimed we weren’t in as we watched him drive off. The second delivery driver was great
26 June 2026
Reply from FurnitureboxUK
Thank you for your review! We're so pleased to hear that you love your new furniture and that you're happy with how it looks now it's all assembled. We appreciate your feedback about the assembly too, and we'll be sure to pass it on to our team.
We're sorry to hear about the initial delivery experience with DPD. We understand how frustrating that must have been, especially when you were at home. However, we're glad to hear that the second delivery driver provided a much better service and helped get your order to you successfully.
Thank you for taking the time to share your experience and for choosing Furniturebox. We hope you enjoy your new furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
I absolutely love my dinning table and…
I absolutely love my dinning table and benches, it is perfect size for my living room and the benches fit under the table making it a perfect space saver. The quality is fantastic and the delivery was super quick. I would 100% recommend.
10 July 2026
Unprompted review
Reply from FurnitureboxUK
Thank you so much for your fantastic review! We're delighted to hear that you absolutely love your dining table and benches.
It's wonderful to know that they're the perfect size for your living room and that the benches tuck neatly underneath the table, making them such a great space-saving solution. We're also thrilled that you're impressed with the quality and that your order arrived so quickly.
Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.