Absolutely love our Rio 6 seater bar fire pit set. Swift purchase and deliver time frame. Easy to assemble and looks stunning in our garden. Thank you so much.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent very friendly service from start to finish. Always keeping you up to date regarding delivery date and installation. Would highly recommend this company. Jack was so helpful and workmen did a... See more
It was an absolute pleasure to do business with Louise & the team in the Furniture store. Our installation was completed on St Patrick’s day and we couldn’t be happier. Very happy to share photos with... See more
Company replied
Bought a Titan Pregola from Louise and the Team, June 2022. Price was great matching other suppliers in Northern Ireland. Enjoyable experience and liked the fact that she had a pergola erected at he... See more
Company replied
Company details
Written by the company
We are a family run business, With over 20 Years Experience in the furniture industry.
Contact info
United Kingdom
- www.furniturestoreni.co.uk
4.9
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Furniture Store Ni Cookstown
We're delighted to hear you're so happy with your new sofas and that you found them to be great value. It's also wonderful to know our delivery service met your expectations.
Thank you for choosing Furniture Store NI. We really appreciate your support and hope you enjoy your new sofas for many years to come!
Highly recommend this company
Highly recommend this company, have just had our pergola installed by Jack and Martin, very professional, friendly service. Thanks also to Louise and Sinead for all of their help.
15 October 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
We're delighted to hear you're so pleased with your new pergola. Jack and Martin will be thrilled to hear your kind words about their professional installation, and we'll be sure to pass on your lovely comments to Sinead too.
It was a pleasure helping you throughout the process. We truly appreciate your support and hope you enjoy your new outdoor space for many years to come. Thank you for choosing Furniture Store NI
Excellent service from purchase right…
Excellent service from purchase right through to delivery and fitting from the team
2 September 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
We're delighted to hear you had an excellent experience from your initial purchase right through to delivery and fitting. Our team takes great pride in providing a smooth, professional service every step of the way.
Thank you for choosing Furniture Store NI. We truly appreciate your support and hope you enjoy your purchase for many years to come!
Tremendous company
Brilliant company very good and helpful . Great product.The staff could not be more obliging.Fitters who built pergola were very good. Would recommend this company. Lovely pergola at a brilliant price.
19 September 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much David for your kind words and recommendation! We’re delighted to hear you’re happy with your pergola and the service from our team. I’ll be sure to pass your feedback on to the fitters as well—they’ll be thrilled to know their work is appreciated. Enjoy your new pergola, and we’re always here if you need anything in the future!
Kept me informed when there was a delay…
Kept me informed when there was a delay to my delivery
20 August 2025
Reply from Furniture Store Ni Cookstown
Thank you Diana for your understanding! We really appreciate your patience during the delay, and we’re glad we could keep you updated throughout. We hope you’re enjoying your order now, and we’re always here if you need anything further.
Furniture store n.i.
I have to say Louise and the staff at the furniture store Cookstown are absolutely brilliant. Go out of their way to get you what you need and their customer service is excellent. Louise is a lovely girl while down to earth and a pleasure to deal with. 5⭐️
19 August 2025
Reply from Furniture Store Ni Cookstown
Thank you Shauna so much for your wonderful feedback! Louise and the team in our Cookstown store will be delighted to hear your kind words. We’re so pleased you had such a positive experience with us, and we truly appreciate your 5⭐️ recommendation. We look forward to welcoming you again soon!
Brilliant service from Furniture NI
Brilliant service from Furniture NI. Garden set ordered and table for 6 sent instead of table for 4. The replacement arrived 2 days later with no quibbles or problems. Staff are so helpful and friendly. Absolutely recommend this company.
29 July 2025
Reply from Furniture Store Ni Cookstown
Thank you for sharing your experience! We’re delighted we could get the correct set to you quickly and without any hassle. It’s great to hear you found our staff helpful and friendly. We really appreciate your recommendation and hope you enjoy your new garden set! 🌿✨
Bought a Zeus Pergola
I searched for good few months for the perfect pergola. I wanted 3x3m white with blinds. I found the perfect one in Tyrone on furniture shop , however being in Dublin getting it was journey for myself and strapped on top of van. From start to finish it was easy the instructions inside pergola if honest could have been more clear but the furniture shop found a solution to the motorised blinds needing pairing for me. I would recommend and found easy to deal with and for price and quality nothing but positive things to say
20 July 2025
Reply from Furniture Store Ni Cookstown
Thank you Martin for purchasing from our store. You were a delight to deal with also and we wish you many years of enjoyment for the use of your product. Louise
Great service the start to finish
Great service the start to finish. Pergola came ahead of time. Absolutely love this addition to our garden. Highly recommend Louise and team.
11 July 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your lovely feedback!
We’re so pleased to hear you’re loving your new pergola and that everything arrived ahead of schedule. Louise and the team are thrilled to know you’re happy with both the service and the final result. Your recommendation truly means the world to us!
Enjoy your new outdoor space!
Furniture Store Ni Cookstown
Lousie and her team were amazing from start to finish. Standard, knowledge of product and service exceeded expectations. I would highly recommend Lousie and her team to transform your out door living. Perfect installation job done hassle free. 💯👌
Will be
11 July 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your wonderful feedback!
Louise and the team are delighted to hear your kind words. We're so glad the experience exceeded your expectations and that you’re enjoying your transformed outdoor space. It means a lot to know you’d recommend us, and we’re thrilled everything went smoothly from start to finish.
Wishing you many more great moments outdoors!
GARDEN PERGOLA
We had our pergola fitted one year ago this month (July 2024). The sales and fitting service was excellent and all the guys at the Furniture Store were super friendly and professional. The pergola has weathered well surving the worst storm eown could muster. We have had great use of our outdoor space utilising this so much more now. I can recommend this investment to others. Thanks again.
7 July 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your kind words and thoughtful feedback!
We’re thrilled to hear that your pergola has held up so well over the past year and that it’s helped you make the most of your outdoor space—especially through all types of weather! It’s always great to know our products and service have made a lasting impact.
I'll be sure to pass your compliments on to the team—they’ll really appreciate hearing this. Thank you again for your recommendation and support. We hope you continue enjoying your pergola for many years to come!
Pergola
Just wanted to write a quick review to say how delighted I am with my pergola and with the service received! Thank you to Sinead and the team for such a smooth process. I'm a happy customer :-)
17 June 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your lovely review! We're absolutely delighted to hear you're happy with your pergola and the service you received. It was a pleasure working with you and your Mum , and we'll be sure to pass your kind words on to Sinead and the team.
Wishing you many enjoyable days ahead under your new pergola!
Warm regards
Very good service all round
Very good service all round. From initial contact with Sinead to final installation. Pergola is excellent and all completed on time and as promised. Well pleased.
7 June 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
HI Colin
Thank you so much for your kind words! We're delighted to hear you’re happy with the service from start to finish. Sinead and the team will be thrilled with your feedback. Enjoy your new pergola, and please don’t hesitate to reach out if you need anything in the future!
Purchase and installation of Pergola
A great company to deal with, extremely helpful and keep you informed through the process. Absolutely delighted with the installation and end result. If you are looking to acquire a pergola highly recommend Furniture NI.
7 June 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
HI jennifer
Thank you so much for your fantastic feedback! We're thrilled to hear you're delighted with the installation and final result. It was a pleasure to work with you, and your recommendation truly means a lot to us. Enjoy your new pergola, and don’t hesitate to get in touch if we can help with anything else!
We are delighted with our new Pergola
We are delighted with our new Pergola! We decided to install it ourselves and when one off the sides was faulty they replaced it immediately and it worked perfectly first time! They are fantastic to work with and very helpful.
4 June 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
HI Glenda,
Thank you for your kind words! We’re so glad to hear that you’re delighted with your new pergola. It’s great that you took on the installation yourselves, and we’re happy we could promptly sort out the issue with the side panel. Our team is always here to help, and it means a lot to hear that you found us fantastic to work with. Wishing you many enjoyable moments under your new pergola!
New Pergola
I'm absolutely thrilled with my new pergola! The design is stunning, and the quality of construction is top-notch. It's transformed my outdoor space into a beautiful oasis where I can relax and entertain. The pergola provides perfect shade and adds a touch of elegance to my garden. The installation team was professional, efficient, and courteous. I highly recommend this pergola to anyone looking to enhance their outdoor living area – it's worth every penny!
16 April 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
HI Shirlene
Thank you so much for your wonderful feedback! We're absolutely delighted to hear how thrilled you are with your new pergola. It's fantastic to know that it has transformed your outdoor space into a relaxing and elegant oasis. Our team takes great pride in delivering top-quality craftsmanship and service, so your kind words mean the world to us. Enjoy every moment under your new pergola, and thank you again for your recommendation
Outstanding family business *****
Louise and Sinead have been great from start to finish! Great advice on the products and communication was fantastic! The lads that came to install the pergola were absolutely fantastic! Clean, professional workmanship and pleasant to deal with! I would highly recommend and will definitely return soon 😁
28 May 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you had such a positive experience from initial consultation to installation. Louise and Sinead are truly dedicated to providing knowledgeable guidance and exceptional customer service, and it’s great to see that reflected in your experience.
We’re also very proud of our installation team—professionalism, precision, and cleanliness are key pillars of our workmanship standards, and your recognition of that means a lot.
Your recommendation is greatly appreciated, and we’re thrilled to know you’ll be returning. We look forward to assisting you with any future projects and continuing to deliver high-calibre results. Please don’t hesitate to reach out if you ever need anything in the future
Always a great experience when dealing…
Always a great experience when dealing with the staff at the Furniture store- staff go over and beyond to accommodate customer. Lots of fabulous furniture, definitely worth a visit!! Delighted with my new dining table!!
28 May 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your lovely review! We're absolutely delighted to hear that you had such a positive experience with our team. Our staff always aim to go above and beyond, so it’s wonderful to know that their efforts made a difference.
We’re thrilled you love your new dining table—it’s always exciting to see our pieces find a happy home! Thank you again for your kind words and continued support. We look forward to welcoming you back soon!
Lovely people to deak with
Lovely people to deak with. Great communication with all queries and questions answered. And top class fitting service. Im delighted with my Pergola and dinning set.
6 May 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for the kind words! We're thrilled to hear you're happy with the pergola and dining set. It was a pleasure working with you, and we're always here if you need anything in the future. Enjoy your new setup!
We went to so many stores and couldn’t…
We went to so many stores and couldn’t find exactly what we were looking for. The Furniture Store NI was our last place to go to as we went to EZliving, Sofatime, Connollys of Moy, the list goes on and we couldn’t recommend furniture store NI enough, we got exactly what we wanted, the measurements to utilise as much space as we could and in the material we were wanting and all within our budget. Would definitely recommend to anyone looking for a new sofa
26 April 2025
Unprompted review
Reply from Furniture Store Ni Cookstown
Thank you so much for your lovely review! We're delighted to hear you found exactly what you were looking for with us — especially after such a long search. It means a lot to know we could help you get the perfect sofa, made to fit your space, style, and budget. Thanks again for recommending us — we really appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.