Furniture Store Ni Cookstown Reviews 

176
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely love our Rio 6 seater bar fire pit set. Swift purchase and deliver time frame. Easy to assemble and looks stunning in our garden. Thank you so much.

Rated 5 out of 5 stars

Excellent very friendly service from start to finish. Always keeping you up to date regarding delivery date and installation. Would highly recommend this company. Jack was so helpful and workmen did a... See more

Rated 5 out of 5 stars

It was an absolute pleasure to do business with Louise & the team in the Furniture store. Our installation was completed on St Patrick’s day and we couldn’t be happier. Very happy to share photos with... See more

Company replied

Rated 5 out of 5 stars

Bought a Titan Pregola from Louise and the Team, June 2022. Price was great matching other suppliers in Northern Ireland. Enjoyable experience and liked the fact that she had a pergola erected at he... See more

Company replied

Company details

  1. Home Furniture Shop

Written by the company

We are a family run business, With over 20 Years Experience in the furniture industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought my first house back in August…

Bought my first house back in August and purchased my sofa, bed and mattress here. Amazing quality and the girls where so helpful. Makes moving so much easier when you have lovely staff to help and make you at ease. So great offers. Highly recommend 🤗

26 August 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

Hi Anita

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future Hope you have many happy years in your new home

Rated 5 out of 5 stars

Best furniture store around-hands down!

For many years, I have been a customer and have bought furniture for both new homes and remodelling projects. Service and delivery have always been excellent, as well as client service. I would strong recommend it.

6 October 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

Hi Lauren,

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future

Rated 5 out of 5 stars

Great quality furniture store with friendly customer service

I’m so thankful with Louis and her amazing team who are super friendly and helpful. Managed to furnished the whole of our new build house from them as all their furniture are great quality and beautiful. I couldn’t recommend The Furniture Store more, I’m so happy enjoying all the furniture in my house

3 May 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

Hi Lulu

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your returning custom and hopefully see you again in the future

Rated 5 out of 5 stars

We have purchased several pieces from…

We have purchased several pieces from the furniture store over the years but most recently, I got a fabulous new Hollywood mirror for my bedroom which I am delighted with! As always, the service was excellent and the staff are so friendly and helpful. They offer such a variety of quality pieces at affordable prices and will do their best to source exactly what you're after for your home and garden!

26 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

Hi Roisin

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your continued custom and hopefully see you again in the future

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. We dealt with Sinead who helped us choose our beautiful dining table and chairs. I couldn't recommend the Furniture Store more, the quality of their furniture is excellent.

24 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

Hi Eilis

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive, detailed review We would like to take this opportunity to thank you for your continued custom. Hope you enjoy your dining table and chairs for many years to come

Rated 5 out of 5 stars

Furnished complete bedroom from this…

Furnished complete bedroom from this store, great quality. The staff were very helpful and friendly, kept me up to date on delivery of furniture, nothing was a problem for them. Will definitely purchase here again.

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Ann

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future

Rated 5 out of 5 stars

Received my new sofa suite this…

Received my new sofa suite this morning, just as I plan it, great team Louise, on time and perfect for my Saturday evening, will be doing business again with furniture store ni.

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Declan

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future Hope you enjoy your sofa for many years to come

Rated 5 out of 5 stars

I recently purchased a new suite from…

I recently purchased a new suite from Louise at the furniture store cookstown, one of the best shops I ever dealt with,I asked about getting delivery late in the evening to which they had no problem doing I asked them to take away my old suite which they had no problem doing,
I would recommend them to anyone as they are very helpful to their customers
I would give them 6 stars if I could

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Ray

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future

Rated 5 out of 5 stars

Ordered quite a number of items

Ordered quite a number of items. Sinead was more than helpful. Delivery was as planned and Martin was second to none . Quality was as expected. Extremely happy and would def recommend.

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Bernie
It's fantastic to hear that your experience with Sinead, Martin, and the entire team exceeded your expectations. Ordering a substantial number of items can be a significant undertaking, and it's great that you received excellent assistance and a smooth delivery process. Quality meeting your expectations is always a plus.

Thank you for sharing your positive experience, and your willingness to recommend the service to others is a testament to the quality of service and products you received. If you ever need further assistance or have more feedback in the future, feel free to reach out. Enjoy your new items!

Rated 5 out of 5 stars

Great service

Great service
Very accomading staff and kept informed the whole time in regards of delivery dates and times.

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

It's wonderful to hear that you received great service and had such positive interactions with the staff. Keeping customers informed about delivery dates and times is crucial for a smooth and satisfactory experience, and it's great that they excelled in this aspect as well. If you ever have more feedback or need assistance with anything else in the future, don't hesitate to reach out. Enjoy your product, and thank you for sharing your positive experience!

Rated 5 out of 5 stars

Have bought a good few items over the…

Have bought a good few items over the years from louise and all the staff that work there
Highly recommend them as they always seem to give you a good price
And always keep you updated with delivery times etc
They are all very friendly and are good at helping you pick the right stuff
Keep up the good work Louise and team at TFS cookstown 👌

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Lisa

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future

Rated 5 out of 5 stars

Louise and her team were amazing didnt…

Louise and her team were amazing didnt have to lift a finger - from start to finish the staff were very helpful. I ordered a marble table and it was great because it was a lighter marble so easier to manage and great as my partner was able to build on his own. The chairs we got were perfect and it didn’t even break the bank I had priced these tables elsewhere and were 2K+, also looking a few beds and prices aren’t to bad. Will definitely shop here again. Highly recommend

23 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Caithlen

Thank you for taking the time to leave us a review, as a small family owned business we really appreciate it It is good to hear such a positive detailed review We would like to take this opportunity to thank you for your custom and hopefully see you in the future

Rated 1 out of 5 stars

The Furniture Store NI CROOKS

The Furniture Store NI

Had the worst time with this dining set purchase. Marketed as being marble but are infact cheap Chinese resin tops. Conflicting replies from both the store owner and staff over delivery dates, type of table & chairs.
Paid for an ex display and was told would be a few scratches. When I was sent photos of the table there were dents and scores inches deep not what was described via the first phone call so we ended up paying the extra for a new table.
Gave us cheaper quality chairs and ended up having to drive to Cookstown for them to replace with the better quality chairs we were meant to be given in the first place. We were made to feel like it was our fault the entire time. Upon inspection at home the new chairs had marks and stitching defects.
Icing on the cake was upon assembly of the table it was noted that the frame does not fit the table top. We were told thats just the way it is and you have to just put sticky velcro on to hold the table top to the frame. Box description clearly shows 2 different size of frame & top so of course they wouldn't line up for bolting down. Chair legs didn’t sit flush to get the actual screws in at a proper angle. Eventually Got a refund but not once did they accept responsibility and offer an apology. 1 star rating is generous considering how poorly we were treated. See photos for reference frame doesn’t match table top holes, two different sizes as shown on box descriptions, other photo is from their own showroom displaying they use sticky tape to secure it absolute joke! Never experienced the like of it to spend the guts of £1k to be told just stick it with tape LAUGHABLE! Don’t waste your time shop elsewhere! I will also be posting this review on my personal page as no doubt this will be deleted ! As per Facebook review was in fact deleted CROOKS

15 April 2022
Unprompted review
Rated 5 out of 5 stars

great service

great service
friendly staff
quick responses
secure online purchases

1 April 2022
Unprompted review
Furniture Store Ni Cookstown logo

Reply from Furniture Store Ni Cookstown

HI Nicola

Thank you for taking the time to leave us a review, as a small owned business we really appreciate it It is great to get such positive reviews and for this we are grateful we would like to take this opportunity for your continued support and look forward to welcoming you back in store soon

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