Furniture Village - Cambridge Reviews 

Good customer help and not pushy

We came to Furniture Village to buy a mattress after having visited several other stores. The sales professional Mohammad Uddin understood perfectly what we were looking for and showed us the mattresses he thought would suit our needs (kind of mattress and budget). Thanks to his knowledge, experience and attentiveness we were able to narrow our choices down and ultimately choose a mattress which is both of high quality and within our budget. A great experience and very pleased with the results!

We were very impressed with Steve who was very helpful and not at all pushy. He was also very knowledgeable on all the different varieties of sofas
A really good experience

Great experience, Mo went the extra mile for us! We will definitely be coming back!

The salesman was extremely helpful and friendly and advised us on our choice

Bought good quality dining room chairs at good price with good discount. Sales consultant Ben Ross was very helpful and not at all pushy.

Mohammad Uddin helped me recently when I visited the Cambridge store to look at dining furniture. He was extremely professional but friendly, and listened to what I was saying. This inspired confidence and put me at ease. There was no undue pressure to buy and he provided all the information I needed. I decided to buy and he supported me through the purchase and follow up process. He was available to speak to on the phone afterwards and helped with my delivery query.

Really friendly and welcoming service. Answered any questions we had on the spot, and made the buying experience quick and easy. Couldn’t have asked for better!

The Sales Consultant Azzdean at Cambridge store came over to us while we were looking at sofas and explained the various options regarding fabrics and styles. He then left us to allow us to look around the showroom at leisure, indicating he would be available to answer any questions. He was friendly and gave helpful advice but was not pushy.

Fantastic gentleman excellent service worked within my request and ensured I was totally happy from start to finish.

Excellent service from Pete in the Cambridge store could not have been more helpful.

We went out looking for a new bed. We had three members of the team we interacted with at various points and all were friendly, professional, knowledgeable and incredibly helpful. Great customer service.

Steve wong at the Cambridge branch Is an assest to your team.
From start to finish felt at ease with no pressure to purchase. Worked with our budget and most definitely knows his knowledge of the products in store.
Would definitely recommend dealing with steve again in the future.

5 stars for Steve!

Friendly and professional customer service when I visited the store. I did not feel pressured into making a quick decision.
Thank you MO

Excellent assistance from salesman

Easy going sales rep who gave good information without pressure. We were left alone to decide what we wanted or afford. Occasional input and advice made our shopping comfortable. Thanks MO.

Peter the sales consultant.did a wonderful job in helping us to choose chairs. He provided all the information we needed to make a decision. He explained everything clearly about the delivery and finances.
Really great experience.
Thank you 👍

The guys were both friendly and helpful. Peter looked after me well and helped me find the right choice bed frame for my needs.

Your salesman Steve Wong was very informative and listened to the type and style of sofa that we required. He told us about the various functions, fabric choices and grades as well as the services and warranties available. He was very patient and attentive without being pushy.
The vast choice of furniture in the store was a little bit overwhelming but Steve guided us to the options available to meet our requirements.
The whole experience left us with smiles on our faces and feeling very relaxed about our purchase.

GREAT CUSTOMER SERVICE FROM AZZDEAN AT THE CAMBRIDGE BRANCH!! Very satisfied customer ….

Recently purchased a Nicoletti Alcova 3 Seater Leather Sofa Bed from the Cambridge store and was very professionally helped by Mr Azzdean Seffras. I have to say, that not only am I am overjoyed with the Italian craftsmanship of the product itself, After owning it since being delivered, but the customer service and product knowledge, demonstrated by Mr Seffras was second to none!!

To all the upper in command at the company, You have a REAL ASSET in this member of staff and he really DESERVES a raise, or so recommendation for making the whole process work as smoothly as possible. GREAT CUSTOMER SERVICE from Azzdean Seffras please ask for him personally, if purchasing any furniture from this store.

10 OUT OF 10!! James :-) :-)