David gave a good understanding of the products available and was patient and did not rush us at all. We tried several settees and chairs until we we're satisfied with our choice and we're given time... See more
Location
Switch locationDeva Retail Centre, Stendall Road, CH1 4LU Chester, GB
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See what reviewers are saying
I went looking for beds. Furniture Village has a wide range of beds for sale with plenty of options. Paul, who I ordered the bed through, was excellent, he was very friendly, knowledgeable and patient... See more
Absolutely fantastic experience at furniture village Chester store this evening. Terry was fantastic, and gave us so much of his time and advice. He was extremely helpful and went over everything we n... See more
Great customer service very knowledgeable and helpful first time shopping there and would definitely shop there again Callum was very helpful and easy to connect with. Great advice not pushy just very... See more
Company details
- #73 of 395 best companies in Home Furniture Shop
Contact info
Deva Retail Centre, Stendall Road, CH1 4LU, Chester, United Kingdom
4.8
Excellent
2k reviews
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Friendly professional rvice lovely …
Friendly professional service lovely lady who served us made us feel easy x
4 September 2026
Very attentive staff on both occasions…
Very attentive staff on both occasions we visited. We found what we wanted, placed the order and paid for it. We were told at this point that delivery would be in 8 weeks but when we got home and logged in it stated that delivery would be in 12 weeks which was very disappointing.
1 September 2026
Unprompted review
Great customer service very…
Great customer service very knowledgeable and helpful first time shopping there and would definitely shop there again Callum was very helpful and easy to connect with. Great advice not pushy just very helpful.
5 September 2026
Paul the sales person was very helpful…
Paul the sales person was very helpful and had very good knowledge of the products.
We will be back again when we need and mor furniture.
4 September 2026
Made to feel welcome with no sales…
Made to feel welcome with no sales pressure, Coffee and biscuits, really pleasent and comfortable experience.
Terry was a delight to do business with.
31 August 2026
David gave a good understanding of the…
David gave a good understanding of the products available and was patient and did not rush us at all. We tried several settees and chairs until we we're satisfied with our choice and we're given time and advice to make the best choice.
2 September 2026
Unprompted review
Helpful service
3 September 2026
Welcome to browse and have a coffee…
Welcome to browse and have a coffee then good customer service when deciding on a purchase
1 September 2026
Lola was so kind and helpful regarding…
Lola was so kind and helpful regarding an issue with my recliner chair. Amazing after sales service
2 September 2026
Unprompted review
Great Service
Really nice staff, very helpful. Explained all our options and quickly completed the sale
31 August 2026
Great time we spent
Great time we spent.
Very good customer care service
30 August 2026
Unprompted review
Callum was great he really made our…
Callum was great he really made our visit to the store worth while. He was helpful and was very patient as we wasn't sure what we wanted. This lad definitely needs a rise or some. Thanks Callum
31 August 2026
Unprompted review
Worth visiting here
Looked around at our own pace. No pushy sales person. When we wanted advice it was very informative.
25 August 2026
Happy with all aspects of my order
Happy with all aspects of my order, from the easy and efficient ordering in store, to delivery. Slight issue on delivery and all resolved quickly. Very proactive customer care team.
22 August 2026
Unprompted review
Terry was very helpful!
Terry was very helpful during my visit to the store today. He was patient and knowledgeable about the sofas and various features and options for each.
31 August 2026
Unprompted review
Excellent customer service
Paul Brodie was excellent, really helpful and patient.
30 August 2026
Unprompted review
Helen was amazing and so helpful in…
Helen was amazing and so helpful in meeting our delivery timing needs and totally understanding our situation
30 August 2026
Unprompted review
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