Furniture Village - Crawley Reviews 

Customer service was very good, Sian was not pushy and gave us time to make an informed decision.
Considering Sian is relatively new to furniture sales her product knowledge was good and what she didn't know she found out.

Excellent sales prrson

Helpful, friendly staff who let us choose our suite, but provided support when asked.
Checking on line made the choosing much easier.
Another great purchase from the store.

Whatever you do, do not buy from this company. The products you receive are not the ones you see in the showroom, def not the same quality. Our sofa is lopsided and deformed after only 6 months. Looks worse than a secondhand sofa. FV say there’s nothing wrong even though they have added more foam TWICE!!

Very good experience-was offered tea and coffee and left to browse without any pressure to buy. When we did decided to purchase a sofa, Andrew was great. Very attentive and informative-thorough with the paperwork ensuring he answered all our questions. He was very professional and knowledgeable.
Highly recommend a visit if your looking to buy something without feeling under pressure
Thank You Andrew

Good friendly service. Didn’t feel pressured and helpful staff member.

Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward to getting our dining chairs in 7 to 10 days.

We were looking for lounge seating and found a good range of quality items on display. This enabled us to decide on the most appropriate choice for our needs. Your representative, Sian Lewis, was most helpful in answering our queries and providing guidance when needed.

Very knowledgeable staff member-Matthew Seymour helped us choose our sofa and table and chairs
He answered all our questions and made the whole experience stress free !

We were helped by a delightful lady Izabela Phillip. We were very unsure what size divan we wanted, she helped with measurements ans also made a call on our behalf.

The salesman was very patient did not rush me at all could answer all my questions was really very helpful. I went to the store near Crawley but cannot remember the salesman’s name he was a middle aged man altogether a really good experience ended up with me buying a sofa.

Very friendly was made to feel welcome dealt with very quickly overall a good experienc

Friendly staff who were knowledgeable about the products

Sian has been great, we are very happy that she has provided the best service that we could expect and look forward to receiving our new bed.

Dean was extremely helpful and knowledgeable about the products; not pushy but always available to answer our questions.

Very helpful polite explained all details did'nt rush us and gave us choice

Andrew was so helping helping us choose a sofa

We wanted to have another look at a sofa we had really liked from a previous trip but worried about getting through our front door. Andrew was very helpful, not pushy at all and was able to assure us that the sofa came in pieces and could be assembled in our sitting room. The whole experience was friendly, helpful and not overpowering as some sales people can be. This is really important to us - we want to be able to ask questions but not to be pounced on as soon as we walk in the shop. We could not have been happier with the service we received and thank you Andrew for your help. We are now looking forward to receiving the sofa.

Very attentive sales person, friendly and informative

Staff in the store were very helpful but not pushy which was good. Telephone call to arrange delivery on date suitable to us. 3hr time given on day of delivery & text 15mins before they arrived, very cheerful & helpful delivery chaps left all furniture where we wanted it & all packaging taken away.
Smooth & trouble free experience from beginning to end