Furniture Village - Croydon Reviews 

The staff was helpful and help us to choose what we needed and gave us take measure as well. So we can measure the sofa to see whether it could fit well attended.

Very helpful salesman who dealt with us and Very polite

I bought a raven 2 seater and a 3 seater safa from furniture village Croydon 8 months ago.as per the sales lady instructions I was told to sit on all the seat cushion
For 1 month and then to use the leather care cream as supplied by furniture village my leather sofa is now peeling off one of my cushions.my warranty claim has now been rejected by furniture village.i urge any one buying a sofa from this company to advoid them and shop else where as the warranty you get from furniture village is worth nothing. Please advoid furniture village at all cost.if i could give them no stars i would.i will never buy another product from this company ever again.

Brandon went above and beyond what he needed to with his service level. He even phoned me on his day off.

Harold was courteous and very knowledgable.

Great job by joe yesterday im reall happy with service and my whole family . Just waiting for exchange and we back 100% .
Thank you

Let down by a very careless delivery team. They damaged my oak flooring in two places, I provided a blanket for them to use to protect flooring but ignored my request! Then hit my new fire door with the heavy metal table stand and then closed the door after try and hide it. I'm now left with damages i need to get repaired or replaced, circa £300-£400!!

Thanku Kieran you're service is amazing
Very caring and very helpful
Thanku for sorting this problem out for us Mrs wing

Tushar Thakkar was a very helpful sales consultant, he was able to show me different ways to solve my small space without being pushy & the coffee & cookie was an extra treat.

Tushar Thakkar was very helpful and attentive. He explained the process very cleary and answered all questions in a professional and pleasant manner

Very helpful sales service from Joe in Croydon today. Looking forward to receiving our bed soon!

Sean was very helpful and was very friendly, when we purchased a mattress he explained everything about it, we didn’t feel pressured in purchasing the product.
Also thanks to Danny for his help the previous day.

Massive thanks to Joseph at the Croydon branch, helped us to find exactly what we were looking for, as well as suggesting great alternatives.

Joseph at the Croydon branch was amazing, witty and resourceful. He patiently helped us connect with the deal we found online and demonstrated to us other options to assist with our purchase.

Nothing was too much trouble for the member of staff who dealt with me (including the offer of refreshment).
He explained the entire process to me and did his best to ensure that I got everything I wanted.

Very helpful . patient, understanding.and coutious.

Stacy was amazing!! Who thought sofa shopping could be so much fun!

She was so helpful and guided my mum through the process of purchasing new sofas with ease. Thank you

An Amazing sales consultant you got in Harold Ofori.

He is exceptional. He is very professional.

Highly recommended.

Croydon branch - Appalling company to deal with. Do not shop here! Was quoted 4-6 weeks for a table we needed for a family party. Then they extended it (informed by email) by another 4 weeks. Then came a phone call a few weeks later stating its been delayed again with no date. Suppose to call back with an estimated new date. Chased, as no call after leaving a voice message. Again no call back. Visited store to find out what was happening. Reselected - quoted 10-14 days. Would confirm the next day with estimated delivery date. Once again, didn't receive a call. Chased two days later to be told it's a 4 week delivery. No personal communication throughout this order. Definitely wouldn't recommend or shop here again. Service/management/sales staff- awful.