Furniture Village - Croydon Reviews 

Helpful and informative staff member ! Bipin was really kind and helpful. Happy with the advice we received !

Ordered a single mattress, which came with what i understood to b free mattress protector, free pillows and half price delivery.NOT THE CASE got charged £100 for the mattress protector, spoke to manager who said i had to return them for a refund, which as my husband is really ill i cant do (im in awheelchair) not heard back from them

Thanks to Davide who gave us a lovely experience shopping for our dinning table.
He spent time with us advising what would be best for our home and family. Thank you Davide

David the salesman was excellent very friendly ,giving clear advice.
Furinture village are a company l have used many times and will use again.

Davide was very helpful and contributed to our decision to buy

The salesman,Danny, was very helpful but didn’t hassle us- left us to wonder around quietly and came to our assistance when requested . Very professional .

The staff was helpful and help us to choose what we needed and gave us take measure as well. So we can measure the sofa to see whether it could fit well attended.

Very helpful salesman who dealt with us and Very polite

I bought a raven 2 seater and a 1 seater sofa from furniture village Croydon 8 months ago.as per the sales lady instructions I was told to sit on all the seat cushion
For 1 month and then to use the leather care cream as supplied by furniture village my leather sofa is now peeling off one of my cushions.my warranty claim has now been rejected by furniture village.i urge any one buying a sofa from this company to advoid them and shop else where as the warranty you get from furniture village is worth nothing. Please advoid furniture village at all cost.if i could give them no stars i would.i will never buy another product from this company ever again. I feel I have been robbed by this company for £1000 pounds I urge you to please shop elsewhere.the company they send out to review the damage to your sofa the guy on the phone said don't worry you got a full warranty so no problem .so furniture village is a whole different story.save your money shop elsewhere. Less hassle for you all.i don't know how furniture village can treat their customers so bad shocking service from furniture village so bad never again please guy look else where for your furniture .you have been warned.

Brandon went above and beyond what he needed to with his service level. He even phoned me on his day off.

Harold was courteous and very knowledgable.

Great job by joe yesterday im reall happy with service and my whole family . Just waiting for exchange and we back 100% .
Thank you

Let down by a very careless delivery team. They damaged my oak flooring in two places, I provided a blanket for them to use to protect flooring but ignored my request! Then hit my new fire door with the heavy metal table stand and then closed the door after try and hide it. I'm now left with damages i need to get repaired or replaced, circa £300-£400!!

Thanku Kieran you're service is amazing
Very caring and very helpful
Thanku for sorting this problem out for us Mrs wing

Tushar Thakkar was a very helpful sales consultant, he was able to show me different ways to solve my small space without being pushy & the coffee & cookie was an extra treat.

Tushar Thakkar was very helpful and attentive. He explained the process very cleary and answered all questions in a professional and pleasant manner

Very helpful sales service from Joe in Croydon today. Looking forward to receiving our bed soon!

Sean was very helpful and was very friendly, when we purchased a mattress he explained everything about it, we didn’t feel pressured in purchasing the product.
Also thanks to Danny for his help the previous day.