Furniture Village - Enfield Reviews 

1,276
TrustScore 4.5 out of 5

4.6

198 Great Cambridge Road, EX1 1UJ Enfield, GB


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Rated 5 out of 5 stars

I have no words to describe how helpful the sales officer was in helping me select the perfect sofa. I came in with a particular sofa in mind, but he took the time to understand what I was looking... See more

Rated 5 out of 5 stars

Raheem was so professional, knowledgeable and helpful. He made ordering our new sofas such an easy experience, his product knowledge was superb and he went out of his way to ensure that we had all the... See more

Rated 5 out of 5 stars

The purchase was straightforward when we visited the store in Enfield. Delivery of our table was quick. Stuart and Ryan delivered and assembled the table and chairs quickly and efficiently. Would reco... See more

Rated 5 out of 5 stars

we went there on 2x consecutive days to check out mattresses and bed frames. on day 1 our queries were answered patiently by the customer service agent in the beds section we returned on the followi... See more


Company details

  1. #73 of 396 best companies in Home Furniture Shop

Contact info

  • 198 Great Cambridge Road, EX1 1UJ, Enfield, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,276)

63,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service.

I have no words to describe how helpful the sales officer was in helping me select the perfect sofa. I came in with a particular sofa in mind, but he took the time to understand what I was looking for and showed me an even better option with a recliner.

What I appreciated most was that he never pressured me into making a decision. He was patient, knowledgeable, and genuinely focused on helping me find the right sofa.

Excellent customer service. I’m extremely grateful for his help and support.

5 September 2026
Rated 5 out of 5 stars

Raheem was so professional

Raheem was so professional, knowledgeable and helpful. He made ordering our new sofas such an easy experience, his product knowledge was superb and he went out of his way to ensure that we had all the information we needed. Thanks

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a lovely experience

Had a lovely experience, Arafat was a lovely salesman . Purchased 2 seater and 3 seater, storage foot rest, wardrobe and kitchen cabinet…really lovely experience but we missed out on the cookies!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience, Joseph welcomed us and gave us a good deal on the Bank holiday weekend. Definitely recommend.

31 August 2026
Rated 3 out of 5 stars

Service is unsatisfactory.Promised date…

Service is unsatisfactory.Promised date for delivery was not kept. Base for the mattress was not defective.A picture of the defect was taken by the delivery person.Hopefully the will take note of the defect. One of the base holders was broken. The delivery person has informed the company and it will be replaced but no date has been given. One mattress protector was missing. Delivery person asked me to contact the store and collect the missing protector. The mattress is not of the same size of the base. The mattress is smaller than the base

20 August 2026
Rated 5 out of 5 stars

Products and delivery was great

Products and delivery was great. All staff was so friendly and helpful that’s why as soon as we received our sofas, we have ordered bed and mattress yesterday.🤣

11 August 2026

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