Raheem was so professional, knowledgeable and helpful. He made ordering our new sofas such an easy experience, his product knowledge was superb and he went out of his way to ensure that we had all the... See more
Location
Switch location198 Great Cambridge Road, EX1 1UJ Enfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The purchase was straightforward when we visited the store in Enfield. Delivery of our table was quick. Stuart and Ryan delivered and assembled the table and chairs quickly and efficiently. Would reco... See more
The staff made us feel welcome offered a drink, helped us choose the furniture that we wanted. The whole experience was excellent. A big shout-out to Asif who helped with the entire process.
we went there on 2x consecutive days to check out mattresses and bed frames. on day 1 our queries were answered patiently by the customer service agent in the beds section we returned on the followi... See more
Company details
- #73 of 395 best companies in Home Furniture Shop
Contact info
198 Great Cambridge Road, EX1 1UJ, Enfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Raheem was so professional
Raheem was so professional, knowledgeable and helpful. He made ordering our new sofas such an easy experience, his product knowledge was superb and he went out of his way to ensure that we had all the information we needed. Thanks
Lovely table and efficient respectful delivery service
The purchase was straightforward when we visited the store in Enfield. Delivery of our table was quick. Stuart and Ryan delivered and assembled the table and chairs quickly and efficiently. Would recommend them both.
Good timeing
Had a lovely experience
Had a lovely experience, Arafat was a lovely salesman . Purchased 2 seater and 3 seater, storage foot rest, wardrobe and kitchen cabinet…really lovely experience but we missed out on the cookies!
Good experience
Good experience, Joseph welcomed us and gave us a good deal on the Bank holiday weekend. Definitely recommend.
The staff made us feel welcome offered…
The staff made us feel welcome offered a drink, helped us choose the furniture that we wanted. The whole experience was excellent. A big shout-out to Asif who helped with the entire process.
Very helpful from ordering to delivery
Really helpful shop manager
Really helpful shop manager, Morden designs and lots of choice, highly recommend
Asif was a very helpful gentleman he…
Asif was a very helpful gentleman he explained everything was prepared to wait why we took our time never pressured us went through everything a pleasure to do business with.
Very helpful staff
Service is unsatisfactory.Promised date…
Service is unsatisfactory.Promised date for delivery was not kept. Base for the mattress was not defective.A picture of the defect was taken by the delivery person.Hopefully the will take note of the defect. One of the base holders was broken. The delivery person has informed the company and it will be replaced but no date has been given. One mattress protector was missing. Delivery person asked me to contact the store and collect the missing protector. The mattress is not of the same size of the base. The mattress is smaller than the base
Asif was extremely helpful
Asif was extremely helpful, informative, professional, knowledgeable and easy to talk to
Products and delivery was great
Products and delivery was great. All staff was so friendly and helpful that’s why as soon as we received our sofas, we have ordered bed and mattress yesterday.🤣
Excellent store Manuel was amazing…
Excellent store Manuel was amazing nothing is ever to much trouble a credit to your company
ChEasy and straight forward,informative…
Easy and straight forward,informative information,I have bought before from furniture village,and found products of good quality
Exceptional Customer Service from Asif
We recently purchased a beautiful sofa for my mum from Furniture Village in Enfield, after looking at so many different options elsewhere. From the very beginning, we were lucky enough to have Asif helping us and his exceptional customer service was one of the main reasons we chose to purchase from Furniture Village and particularly from him.
Asif was incredibly patient, kind and knowledgeable, without ever being pushy. My mum will be 80 this year, and when making a big purchase like this, it’s so important that elderly customers don’t feel rushed or pressured. Asif understood this completely and gave Mum all the time she needed to make her decision.
He was thorough with every detail, even taking the colour swatches outside into the daylight so Mum could see how the colours looked in natural light. He was always offering us refreshments, and today we were even treated to freshly baked cookies with our hot chocolate, such a lovely touch!
The whole experience was relaxed, personal and enjoyable, and Asif genuinely went above and beyond our expectations.
We would highly recommend Asif to anyone looking for a new sofa. His customer service was exceptional and he is a real credit to Furniture Village. Thank you Asif, for making what could have been a stressful decision such a lovely experience for my mum!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







