Furniture Village - Farnborough Reviews 

My wife and I visited Furniture Village in Farnborough and had a fantastic experience. We were hosted, rather than handled, by the excellent Syan Satwinder who assisted us in finding our super king mattress. No pushy sales tactics, just super advice and we were left to trial some for ourselves and to discuss as a couple. When ready, Syan advised us further based on our preferences and we ultimately walked away with the one we spotted online, yet validated our decision in store. From start to finish a great experience. Mattress arrived promptly after a minor issue, of which Syan rectified immediately. Brilliant all round. Thank you Syan for being so helpful with us. It was clear to us you knew exactly what customer service looks like!

Very polite and knowledgeable sales staff.

Excellent, efficient and friendly service from Boroka. Made the purchase of our sofas relatively stress free.

Fantastic customer service, listened to our needs, advised us well. We found Humma and Chris to be very helpful and they weren’t pushy in their selling technique, just very polite and helpful.

Pleasantness of staff, very helpful in find a solution, especially acknowledging my request.

The sales team were very helpful, patient while we looked at many products and looked at all options for us.
I would like to give a special shout out to Humma Khan who Helped us from start to finish.

Great staff very friendly and helpful

Ordered, then the sales person realised afterwards they had ordered wrong colour, so I hope I get the right colour arriving. This was at the Farnborough gate store

Chris was very nice, calm, knowledgable man and a fellow T1D like me. He helped us understand what we needed to which enabled us to decide on the bed we wanted for our son. We bought our first Hypnos bed from FV and we respected and appreciated the customer services then so came back again. Keep up the good work. Thank you (FYI your cookies are amazing, helps with the decision making as well as puts you in a happy place!!!). Would suggest a kids area so they can go there and be looked after whilst we as parents look around. Hard sometimes as kids get bored. Thank you

Boroka was very friendly, helpful and accommodating. There was a good choice and we bought 4 Augusta dining chairs in clay fabric which we are sure will go perfectly with our existing table. We also followed Boroka's recommendation and paid for care + protect which seems a good idea where light coloured fabic is involved.

Staff friendly quick process

Great service from Syan, very helpful.

Friendly fantastic service by Syan. Brilliant prices. Great selection.

Derek helped us choose our new sofas making it a very easy and smooth transaction.

Bought two 3 seater power recliner sofas today, helped by Hakan.
Hakan was so helpful and knowledgeable in helping us make our choice, great service from FV Farnborough, thank you!
All done in under 15 mins, brilliant!

The staff were very patient and helpful did not rush me, made sure I bought exactly what I wanted, lovely experience overall.

Kevin Lambert was most helpful & friendly enough.
He was attentive & informative, Never pushed us which is something that really puts me off & deters me from purchasing xx
Hopefully our purchase & eventual delivery will be as good.

Furniture Village is always our first go to for furniture. Great choice of products at fantastic quality. The customer service is outstanding and the sales advisors are knowledgeable without being pushy. Syan Satwinder advised us today and the service she provided was excellent. Gave us all the information we needed on the Artisan Bed Collection to be able to make a decision and when we went back sorted everything out and talked us through our options. Thank you.

Syan was very helpful with our purchase of a new dining table and chairs. We bought today after visiting last week where Chris helped us with our selection. On both visits I’ve found this store to be well staffed and the staff have been knowledgeable.

Ernest was very patient with us as we went in and out of the shop on 3/4 different occasions. When we finally went in to buy our new sofas Ernest was off due to his wife having a new baby but we were well looked after by Derek and Chris. Very professional, informed and made us feel comfortable even when asking silly questions. Highly recommended. This is our second lounge suite from Furniture Village in 20 years so let's hope this lasts as long as our last one :-)