Furniture Village - FC Norwich Reviews 

Hats off to delivery guys Richard and Darren who were friendly, respectful of our property (putting down dust sheets) and just the nicest people!
Super-helpful in-store customer service too. A pleasure to shop at Furniture Village.

Friendly and helpful delivery staff, explained all features, left rooms clean and in good order

The 2 guys who delivered our bed were brilliant, great communication, very polite and put our bed together in no time at all .They left no mess at all. Very very pleased with the delivery would recommend 💯

Richard and Darren arrived on time, having previously updated prior to arrival. Goods assembled and checked in situ and all waste taken away. Would recommend and use Furniture Village again
Many thanks

The drivers were fine that’s why there is one star.
Had to cancel 0ver 50% of original order as delivery date kept getting pushed back and had reached a 6 month wait, but not guaranteed.

This delivery today was for replacement items that were incorrect and damaged when first delivered.

Waited a long time for original order then a further 6 weeks for replacements.

A part is missing from one replacement item from today’s delivery, so now another wait for that alongside another visit to install.

Just poor. What’s happened to furniture village?!

A big thank you to Richard and Darren for their exceptional service during the delivery of my new kitchen suite and bed. Thanks to them both

We were awaiting a replacement chair as the original delivery had a dining chair with slight damage - delivery people very friendly and efficient.
I would like to especially thank Muharam and Jemima in customer care for their help, assistance and efficency in getting this replacement sorted for us. Exceptional customer service.

Lovely chaps Rich & Andy, polite and friendly service, arrived on time and installed in place in just a few minutes.

An excellent service from Sales to Delivery.

Special mention for Richard and Darren who provided a friendly professional delivery service and assembled my furniture first class, thank you.

Richard and Darren were very polite and very efficient. A fist class service

Both James and Dan were very polite and efficient.

Richard and Andy were really polite, professional and helpful. Took the time to clean up after themselves. Really great service

Richard and Andy were very friendly, quick and efficient with setting up the furniture

Helpful instructions and quality taken by
James and Dan.

Richard and Andy were very professional, polite and courteous whilst delivering and installing our sofas.
Very efficient and cleared all packaging.
Many thanks!

Great Service from Richard and Andy this morning. We had plenty of notice for delivery. They came on time friendly and did a great job putting the bed together. Very pleased with the service thankyou

Richard and Andy are legends thankyou for your expertise and professionalism
Happy birthday to Richard

Great work from Richard & Darron
Thank you

Great , professional

Richard and Darren got into our driveway with the van. They were very polite and respectful of our property.

Whilst in our home they were friendly and ensured that they were happy with quality of our new sofa , checked the mechanics of the recliners before coming to get us to sign on the phone.